Fido

Fido Outage Report in Exeter, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Exeter, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Exeter, Ontario 01/21/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • randomlyoutput Dave (@randomlyoutput) reported

    @Popehat @Fidomobile As in you’re getting marketing from fido or they’re using a fido address? The latter would be really weird because fido doesn’t offer email service.

  • WilliamsonTara Aunty Anti (@WilliamsonTara) reported

    Also, it’s just poor customer service @Fidomobile - like, do better, right?

  • __sdxo Shem (@__sdxo) reported

    @Fidomobile you guy have to be hands down the worst phone company. I can’t even get a hold of a real person.

  • laineyk25 Lainey K (@laineyk25) reported

    @Fidomobile so what’s the plan? No internet service on my phone all weekend? I paid my bill, you are supposed to provide service. Wtf 2nd outage in as many months?

  • alirtariq Ali R. Tariq 🍁 (@alirtariq) reported

    @Fidomobile your support call-back feature is so frustrating! I need to go thru submenus on a phone, be sent an SMS which sends me to a site where I have to figure out how to schedule a call, and then wait. Or queue with 40+ ppl on live chat bcuz nobody wants to use call-back!

  • WilliamsonTara Aunty Anti (@WilliamsonTara) reported

    I’m open to negotiation. I don’t deny I used the extra data. But, I do not want to be a client of a company that doesn’t understand the importance of equity and discretion when it comes to customer service. What can you do for me @Fidomobile?

  • Shiv030609 Shiv (@Shiv030609) reported

    @Fidomobile if I have to give you an award for worse service that is made for you. Your agents are not helping. I am fed up with your service. Worst internet service I have ever seen even though I am unable to make whatsaap call. Please do not buy Fido.

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    @Fidomobile every time I call you it seems we loose connection between us because of you always hanging up on me and you say your number 1 in customer service where are you getting your numbers from the people who you don't hang up on what is 90%

  • meet_rachhadia Rachhadia Meet (@meet_rachhadia) reported

    Rubbish customer service @Fidomobile @FidoSolutions Waiting in queue for about 4 hrs now via ask jack.

  • DinaAlShibeeb Dina (@DinaAlShibeeb) reported

    Second time this month I experience #wifi outage. @Fidomobile --- is this normal? Apparently there is fire near the #Hamilton area affecting the service. :(