Fido Outage Report in Exeter, Ontario

Problems in the last 24 hours in Exeter, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Exeter, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  thrill3 (@thrill3) reported 2 minutes ago

  @Fidomobile Trying to pay off a phone,today took full payment but only fraction of it came off my card,could not respond,also have not got bill for july17, also wanted to change plan but (before 30 days, store said just pay phone,horrible support

• 
  R S 🇮🇳 (@rajjsonii) reported 2 minutes ago

  @Fidomobile is there a way I can talk to customer service person ? anytime I call I just get lost in selecting options for that virtual assistant and it cancels my call. Worst Customer Service , Canceling Fido Now!!!! #shame

• 
  Intrepid Critic (@Who_knewit) reported 5 minutes ago

  @Fidomobile Now, if calls didn't take an hour to complete it wouldn't be an issue. But calling you guys for anything takes about an hour. It sucks.

• 
  🪷 Aisha Millions 🪷 (@aishiebabiee) reported 6 minutes ago

  Anyone with a mobile account with @Fidomobile double check your bill from the end of June to July you might have a random $80 fee... They've decided to no longer use 3G network (about time)

• 
  Seba-RVR (@seba_rvr) reported 6 minutes ago

  @Fidomobile The problem is that I won’t be in Canada at that time. Since I’m leaving before the 4 weeks, I need you to refund my money earlier or in some other way.

• 
  Dilip Jadeja (@dilipjadeja25) reported 12 minutes ago

  @Fidomobile Callback system is pathetic. I scheduled the call back today. You know what happened? Fido canceled my service, without notice nothing. And guess what? I was not able to receive any call! Do me a favour, set a call back today, will you?

• 
  Cinthya Galvan (@CinthyaGalvan1) reported 13 minutes ago

  The customer service at @Rogers and @Fidomobile is awful. I’m a Fido customer and went in person to update my credit card for automatic payments. They mistakenly charged me $726 CAD — from another @Rogers customer! I’m not even a Rogers client. Completely unacceptable.

• 
  Intrepid Critic (@Who_knewit) reported 14 minutes ago

  @Fidomobile ok, I'm not digging the new phone service thing you have. I need to cancel one of the lines I have and now is the only free time I have, yet it's telling me I have to wait till tomorrow to talk to someone. That's not cool.

• 
  No Wing Politics (@shahparth17) reported 15 minutes ago

  @Fidomobile Your officials at store told me my phone is compatible with new 3g retd. (Interaction# 12434132361), yet you charged me $84 for non compliance.. Why should I pay fine when I was told wrong info from store itself? Its cheating. I can actually take you to court. Help!

• 
  Seba-RVR (@seba_rvr) reported 18 minutes ago

  @Fidomobile I need to speak with a support agent. The chat is telling me to call 1-888-481-3436, but when I call that number, they say they're having trouble coordinating to call me back. Can you help me?