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Fido

Fido outages and service status in Exeter, Ontario

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  • Fido generated 0 outage signals in the last 24 hours around Exeter, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Exeter, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Exeter, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • macaghalla
    Philomena Gunk (@macaghalla) reported

    I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

  • JuliusTeeko
    Julius & Teeko (@JuliusTeeko) reported

    @Fidomobile Terrible customer service. Why do I always think, 'this time it will be better'...

  • evanoftheyukon
    Evan (@evanoftheyukon) reported

    @Fidomobile My issue is that I'm with Bell right now, and I haven't moved my number over (thankfully). This means that I'm stuck with a temporary Fido number that I would need to pay to port out to another provider. So I'm forced to call in order to cancel.

  • wandeomot
    Omotalade Kikelomo (@wandeomot) reported

    @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?

  • VishPTG
    Cha Plow (@VishPTG) reported

    Hey @Rogers @Fidomobile @FidoSolutions You can't just change the monthly phone plan prices whenever you want. We agreed on a set price that doesn't change for as long as we have It. We don't care about your investment in 5G network that you've trained your reps to tell us.

  • Allant92
    Allan Tham (@Allant92) reported

    Horrible customer service from @Fidomobile . After being with them for over 15 years plus they increased my price and when I called to ask they tried a bandaid fix. Guess this is their way of saying they don't value me as a customer. 🤬 Time to shop around to other providers!

  • BenPrendergast
    Benn Prend (@BenPrendergast) reported

    The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.

  • Shrikan15918909
    Shrikant Gupta (@Shrikan15918909) reported

    @Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.

  • richbreath420
    richard breath (@richbreath420) reported

    @Fidomobile does not want to help customers

  • PrashanthB20499
    Prashanth Bajjuri (@PrashanthB20499) reported

    @Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom