Fido Outage Report in Fernie, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Fernie, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fernie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (52%)
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Internet (39%)
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Total Blackout (6%)
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Wi-fi (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Preeminent Foundation
(@PICEELL) reported
from
Burnaby, British Columbia
@FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks
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Cam
(@kaptincam) reported
@Fidomobile If you call their CS line, you cycle through the menus, only to have them direct you towards a text service putting you in que. It would be great if you got to talk to someone, and not trying to message back and forth via text.
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SAM (BritIndCan71)
(@britcan71) reported
Canadian Twitter peeps, can you recommend me cell plan carriers besides #Fido @Fidomobile Looks like after a loyal 18 years I’m no longer a valued customer according to two of your customer reps..
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reese’s pieces
(@reesebunnyy) reported
why is @Fidomobile so slow tonight 😩
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ThinkTillUCan(t)
(@ThinkTillUCan) reported
@Fidomobile Hi, how can I stop calls coming from 18332680996 in regards to the person I don’t know (but assume was previously the owner of the number I was given as a new client)? Google it, please, there are many incidents of Fido and Chatr users experiencing this issue
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Hakim
(@HakimEhsan1) reported
@Fidomobile *** you fido with your fcking service
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KDP
(@kartik26280) reported
@Fidomobile absolutely worst customer services. I travelled to USA & my both phones were on Roaming/Cellular Data OFF mode. I have been charged for roaming as Fido agent says, even roaming/cellular off I still will be charged if I receive msg /call in wifi. I m done with Fido 👎
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Jen Bluestein
(@JenBluestein) reported
@Fidomobile I have spent an hour on an online chat and an hour on the phone, I returned my modem in Sept. Canada Post confirmed the delivery & you even sent me an email saying you received the equipment! Yet I am still being charged for the modem rental. Please resolve this issue
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Sean Libin
(@seanlibin) reported
Wow @Fidomobile your customer service has become unbearable. You cannot speak to an agent except to book a call a day or two later. Been a customer since 1997 (before Rogers bought Microcell). It’s time to go. Was a good run.
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CR Robson
(@CatTouchThis) reported
@Fidomobile The credit card is new, but valid. I called my bank to confirm and made a purchase during my chat with @Fidomobile to ensure it was working. I don't know what the issue is and the support agent has just decided to ignore me.