Fido Outage in Fort-Coulonge, Outaouais, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Fort-Coulonge, Québec
The following chart shows the number of reports that we have received about Fido over the past 24 hours from users in Fort-Coulonge and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
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Full Outage MapMost Reported Problems:
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Internet
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Phone
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Wi-fi
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Total Blackout
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E-mail
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TV
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Fido Issues Reports
Latest outage, problems and issue reports in social media:-
Sibaditya Maiti
(@sibaditya) reported
@Fidomobile @FidoSolutions For my account number 917880214 I have been charged for full month where as I disconnected on 22nd Nov. Please help to refund the extra amount charged on my credit card.
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Being Human
(@AKBeingHumanTO) reported
@FidoSolutions @Fidomobile you have also disabled the raise a concern form option. Absolute no way to reach customer care via phone or twitter. Over a month of painful customer service experience. No listeners !! @CRTCeng
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CassandraMarie
(@CxoxMarie) reported
@n0_usernme @Fidomobile @FidoSolutions No I don’t I only have the xs max so it’s been a while since I upgraded lol as long as my phone works then I really don’t care to jump into the trending model but I wanted to treat my self to a new one lol
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Deborah Ancel
(@DeborahAncel) reported
@Fidomobile Your attempt to correct my contract has gotten me a charge for $112 for one day of service. No one can fix this? It was supposed to be $1.50!
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Manish Reddy Kotha
(@ManishReddyKot1) reported
Why is @Fidomobile such a scam?? You give $5 off offers and keep charging hundreds of dollars without us knowing.Worst job. Account# 921051199. Talked with manager 'Juan'. He can do nothing in this.
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Ribbiliy
(@ribbiliy5) reported
@ehsanbutt @Fidomobile It is way worst than that. Fido extra fees appear in you invoice out of blue: $50 charge fees for walking out of family plan, $50 service charge for transfer of responsibility $50 service charge for setting wireless account All that to switch to your own account. Profit pile up
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Ribbiliy
(@ribbiliy5) reported
@Fidomobile @FidoSolutions Any alert about Fido extra fees customers pay right left and center. The $50 service charge for walking out of family plan, another $50 fees transfer of responsibility (what ?!), $50 fees for setting wireless account. All that just to have your own line instead of family plan
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Dawn
(@linesbylyons) reported
@FidoSolutions @Fidomobile It was someone else from Fido who began the PM conversation a month ago to try to get help that still has not been received. I appreciate that now is a busy time but this started in October so there’s no excuse for the fact this customer is still waiting.
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Subhajit Sinha
(@sinha_subhajit1) reported
@Fidomobile Your customer care is just tossing calls with other departments and saying things are slow, wait a minute and then put on hold hoping the caller would terminate. I was in line 1:30 hr before they disconnect only to say hello and confirm identity.
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Aly
(@AlySerendipity) reported
from South Glengarry, Ontario
@FidoSolutions @Fidomobile I see the app/website are both down - any chance you have an ETA on when this will be back? :)
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