Fido

Fido Outage Report in Fort St. John, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Fort St. John, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort St. John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Fort St. John, British Columbia 01/28/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (33%)

    Internet (33%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • paigemp Paige Purcha-Pogue (@paigemp) reported

    @Fidomobile Trying to get some help and I’m running in circles. AskJack isn’t available, customer service isn’t available at all - how can I get assistance for a compromised / hacked phone?

  • SheekhaSanghvi Sheekha sanghvi (@SheekhaSanghvi) reported

    Save yourself from @Fidomobile . Will call you multiple times to increase your data and when you do, will never let you reduce it. So many hidden clauses and costs that they will slyly never inform you. #worstcustomerservice #banfido

  • ash_goel Ashish Goel (@ash_goel) reported

    @Fidomobile @FidoSolutions looks like its time to switch. Raised a complaint (#C170490831) on 10/10, NO resolution yet but internet speed has gone down from 200Mbps to 50Mbps. 👏👏

  • _HouseofNemesis بوٹا Nemesis مسیح🌈 (@_HouseofNemesis) reported

    @VirginPlus I chose you over @Fidomobile since their customer service was beyond tolerance, but your bad reception is forcing me to switch back. I had 0 issues with Fido's reception. Disappointed

  • BenJamms_ B (@BenJamms_) reported

    Hey @Fidomobile @FidoSolutions your internet sucks so bad and your tech "support" isn't very supportive

  • B04010697 B (@B04010697) reported

    @Fidomobile Can't wait to transfer my service away from your garbage. You guys are ripping off my 61 year old mom and telling me you can't do anything.

  • Photoplasia Jim Kost (@Photoplasia) reported

    If you are a @Fidomobile customer, I advise you not to pay for device protection from @Brightstar, now called 'Likewize' - worst service ever. Don't answer support requests. Charged me for a phone I returned. Totally useless.

  • nolan1874 Nolan (@nolan1874) reported

    @Fidomobile I spent 15 minutes on hold, finally got through to a member of staff, he said he was just collecting some information about my account, another 10+ minutes waiting, nothing & then I get cut off!! I have left Canada for now so I want to cancel my contract

  • BillStoppard Bill Stoppard (@BillStoppard) reported

    @Fidomobile Your support guy did nothing and has not got back to me for 30 min. Do I have to buy a SIM card or new phone and contract with a carrier that cares?

  • ronnuba Rhonda 🤷🏼‍♀️🖕🏻🤪 gangster🤘🏽🤬 (@ronnuba) reported

    @Fidomobile I can’t access wifi calling even tho I recd and email saying it was hooked up. Help!