Fido

Fido Outage Report in Fort St. John, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Fort St. John, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort St. John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Fort St. John, British Columbia 01/01/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • casstheflipp CASS (@casstheflipp) reported

    Why are so many @Fidomobile customers getting their packages stolen by @PurolatorHelp ? Purolator is accusing their customer of stealing their own package but refuse to review their own camera footage. Unacceptable

  • seonhosii1972 Seonhosii1972 (@seonhosii1972) reported

    @Fidomobile @FidoSolutions Hi, I was told that Pinal at credit operations would call me back within 48 hours to help me resolve my issue. That was on Jan 30, I’m still waiting for the call back, this was an appointment made by one of your agents.

  • iqqqqqy Musings of a Brown Girl (@iqqqqqy) reported

    @Fidomobile can I get some customer service please 😭

  • CevaSophia Sophia Ceva (@CevaSophia) reported

    @Fidomobile it's ridiculous that when I call Fido pretending I'm a new customer my call is processed within seconds but when I say I am existing customer I have to book an appointment days ahead to speak to someone. #FidoSucks

  • Mariam787068241 Mariam Didi (@Mariam787068241) reported

    @Fidomobile have been trying to contact customer service, worst ever.

  • KierstenHanly Kiersten Hanly (@KierstenHanly) reported

    It seems like they even deleted one of their messages? Not sure what that was supposed to accomplish @Fidomobile - but please feel free to let me know when you’ll be available to help.

  • ribbiliy5 Ribbiliy (@ribbiliy5) reported

    @Puchita97 @Fidomobile we would like to see fido broken up to small companies as it lost people confidence by ballooning out of control

  • ketupatel2211 Ketu Patel (@ketupatel2211) reported

    @FidoSolutions @Fidomobile If you can’t understand how to provide the good service to customer, how do you guys control service interruption. I don’t understand what’s the meaning of temporary suspension when you receive a bill to pay. Highly dissatisfaction, not recommended to others.

  • bhatiaajay132 AJAY BHATIA (@bhatiaajay132) reported

    @FidoSolutions @Fidomobile The issue of misinformation by one of Fido’s sales rep.I was informed that I am getting a 50gb unlimited data and text plan. But I got only “50GB” data plan in which, “I only get 50gb and data will be paused if I cross the limit”, I will need to top up in order to get more data.

  • seonhosii1972 Seonhosii1972 (@seonhosii1972) reported

    @FidoSolutions @Fidomobile I would only like to speak with Pinal and no one else. She’s the agent who helped me closed and cancel my account on Dec 23, 22. I have already tried to resolve this issue twice with other agents but am only finding different excuses.