Fido Outage Report in Fort St. John, British Columbia

Problems in the last 24 hours in Fort St. John, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort St. John, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sree (@srikanth_3110) reported 6 minutes ago

  Not able to contact Fido customer service(1-888-481-3436) , @Fidomobile @fido as we have some credit on current bill which was not applied on bill. Please look into it. Thanks!!

• 
  CHRIS T (@chris_trinidad) reported 7 minutes ago

  @Fidomobile have been waiting for over an hour after sending in the authentication to enable Fido Support to attend an issue I am having since Nov 28. Short code SMS is NOT working after switching to Fido. I was working previous to the move to Fido!!!!

• 
  artlifedesigner 🟪⬜️🟩 🚺 💚💙🎶 🇬🇧🇨🇦 🎭☯️♻️ (@artlifedesigner) reported 8 minutes ago

  @Fidomobile Yup just spoke to customer retention which confirmed that the corporate evil overlords have tied the hands of staff to fix any billing problem by creating a strange workaround that returns my money in 6 months, pfft. I’m so NOT surprised that you’re keeping my money 6 months

• 
  Theresa (@TCLiddell) reported 8 minutes ago

  Been on hold with @Fidomobile for close to an hour for a billing issue where they’ve overcharged me. First two calls they simply disconnected me and told me to call back. 🥴😵‍💫

• 
  DJ McCullough (@djmcc8) reported 8 minutes ago

  "Due to circumstances beyond our control, we are unable to take your call atm" @Fidomobile always making your customers proud 👍 Trash *** service

• 
  Natalia Díaz (@NataliaDiaz_D) reported 9 minutes ago

  @Fidomobile has charged me wrong twice. Been on the phone for 3 hours and no one answers. What am I supposed to do? Keep paying more for a service that barely works???

• 
  Rayane Andrade Lima (@binha_ray) reported 14 minutes ago

  I am still trying to solve my problem @Fidomobile they don’t seem to care at all. And then they will charge me for something that I did not buy. Will be changing for another company ASAP

• 
  Dee (@beacoolbro) reported 16 minutes ago

  @Fidomobile Is there just anyone who can reply the message or answer the call? I have a problem, and I called the support number and left messages through social media but got no response yet. The service is just so bad.

• 
  Bhavesh Thakkar (@bhaveshnthakkar) reported 16 minutes ago from Halton Hills, Ontario

  @Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STII NO RESOLUTION A/C# - 946956414 #fido #rogers

• 
  Claudia Garcia de la Huerta (@Claudia85301842) reported 17 minutes ago

  @Fidomobile I’ve been on hold for more than 30 minutes!!!! What gives? I bet if I phoned sales someone would pick up right away. My mom, who is on my account, received a message saying her phone was going to be shut off today. What is the issue here????