Fido

Fido Outage Report in Fort St. John, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Fort St. John, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort St. John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Fort St. John, British Columbia 01/12/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • hopeucanhearme Hope You Can Hear Me (@hopeucanhearme) reported

    Does anyone know if the light phone works in Quebec it might be more of a need than a want at this point oops @thelightphone @Fidomobile send help!

  • miss_dana Dana (@miss_dana) reported

    @Fidomobile won a prize via Fido xtra. Received a call fr purolator saying they cant deliver and to call Fido. I did, spent an hour on the phone answering repetitive questions, finally got an email with track #, find out it’s returned to sender. I have screenshots Would like help

  • markrenaud 𝙼𝚊𝚛𝚔 𝚁𝚎𝚗𝚊𝚞𝚍 ✈️🏳️‍🌈🇨🇦 (@markrenaud) reported

    @michaljacob8 You haven’t dealt with @Fidomobile or @RogersMobileCa then. I’ve flown Flair 4 times now and have zero issues. I understand there are concerns.

  • thelightphone light (@thelightphone) reported

    @CircularLogic89 @hopeucanhearme @Fidomobile While we do have many Canadian users currently, we've seen some inconsistency between users on the same carrier/region recently which has led us to temporarily curtailing shipments until we can get more guaranteed support from carriers that can promise full compatibility.

  • MinorityCdn Minority Report (@MinorityCdn) reported

    @Fidomobile @FidoSolutions Kudos to your social & support team. I was completely awestruck by the supreme customer service provided by Vanessa and Saad. They understood the assignment & truly valued the notion of customer loyalty. I am beyond happy to be a @Fidomobile customer.

  • AdamElCohen1 Adam Elcohen 🇨🇦 (@AdamElCohen1) reported

    @Fidomobile i have an account for one day.The Mexican farmers worker who your clerk that day said there is no connection fee ,but the bill will show $50 then -$50 ...next that got the bill ..there is no -$50...So i call your head office ,& file complaint with @CCTS_CPRST 1/3

  • RohanBudhirajaa Rohan Budhiraja (@RohanBudhirajaa) reported

    @Fidomobile @FidoSolutions hi team, my internet has been plugged by an overhead cable and it’s been over 6 months. There had been no connection underground. Need a permanent solution since I don’t want to bother my neighbour. Nobody seems to respond at customer service !

  • MinorityCdn Minority Report (@MinorityCdn) reported

    @Fidomobile/ @FidoSolutions I've been with you folks for about 17 years. Is it too much to ask for 3GB data added onto the existing account? C'mon, make this #Ramadan special by gifting a loyal customer with some #datalove.

  • MyMommyMadness DiaryOfATattooedMom (@MyMommyMadness) reported

    Hey @FidoSolutions / @Fidomobile is there a reason why I get told one thing via chat, confirm that thing via phone but go in an get told it can't be done ? As a customer of 10+ years I'm already ticked that I cancelled one account today and not hoping to cancel the other

  • MichaelBeaudin3 Michael Beaudin (@MichaelBeaudin3) reported

    @Fidomobile Your app is seriously flawed. That is the 3rd time in a year that the xtra banner is gone from the menu. 1st time took more than a month to fix itself on it's own, 2nd time got fixed when i changed phone and now it happened again 3 1/2 months after i get this new phone. Ticket