Fido

Fido Outage Report in Fort St. John, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Fort St. John, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort St. John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Fort St. John, British Columbia 03/27/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Rebecca_King77 VanillaThrilla (@Rebecca_King77) reported

    Wondering who has the internet service? It’s @Fidomobile

  • G_Beauregard Griffin (@G_Beauregard) reported

    @Fidomobile @FidoSolutions @Brightstar I pay a monthly fee for premium device protection on a Galaxy S20. My screen is broken and needs to be replaced ASAP. I filled out a service request but have not received any information on where to take my phone for repair!

  • Adeeb_PawsUp 🌞 (@Adeeb_PawsUp) reported

    @Fidomobile why cant i login to my account? Im sure of my username and passeord

  • Manveer86076429 Manveer Kaur (@Manveer86076429) reported

    @Fidomobile one of my friends got iPhone 12 pro max on 0$ down and i am unable to get one on 0$ down. In fact, i have been a fido customer much longer than her. Why is that?

  • gaurav213312 Gaurav Prateek (@gaurav213312) reported

    @Fidomobile you have set the worst service record. On call for past 1 hour just to get a support representative. Internet speed is below 20 mbps for a 75mbps plan. Not sure what to do.

  • ayushghimire Ayush Ghimire (@ayushghimire) reported

    @Fidomobile Made a wrong reporting to @TransUnion regarding some late payment that wasn't associated with my account. Coz of this, my credit is getting bad. Fido noted my complaint on 12 April and asked me to wait for 3 weeks. I called Fido today.. was told nothing has been done.

  • JustinBarracosa MMA Fight! Magazine (@JustinBarracosa) reported

    @Fidomobile Hello! I have a question re: my internet billing that requires email to properly explain; it's too complex for a phone call, and I can't get live support to work. Would you kindly provide me with the appropriate email address to contact billing support? Thank you!

  • jyottoor05 manjyot toor (@jyottoor05) reported

    How is it that Fido always drops the ball when it come to service and customer service. @Fidomobile

  • Brutalemabella Auntie Social (@Brutalemabella) reported

    @Fidomobile Illegally billing immigrants now? My neighbour received a SIM card, plan details in the mail for a mobile plan they never asked or applied for. They don't speak English very well, so calling got nowhere. You've billed them $121.23 for services that they didn't want.

  • RomiBhalla Romi (@RomiBhalla) reported

    @Fidomobile I have been trying to reach out to a live person due to some stupid connectivity issues of 2 days old internet that I got from you guys and your systems won't even let me talk to anyone!