Fido Outage Report in Fort St. John, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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E-mailProblems in the last 24 hours in Fort St. John, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort St. John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (31%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Rat11j
(@Rat11j) reported
Hey @FidoSolutions @Fidomobile how come when I look at plans offered for ME the 12GB plan is $65 (what I'm paying now) but a NEW CUSTOMER for a BYOP it's $52?? Shouldn't I, a loyal customer for YEARS be getting the better deal? Or at least the SAME? Thanks.
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Candace Kelly
(@candacekellyto) reported
Hey @Fidomobile do you care about the safety of your customers? Leaving a single woman stranded on another country and in a potentially life threatening situation and you want to deny me a $60 credit because you want to charge me when I had no service??
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Pabsgatsby
(@pabsgatsby) reported
@Rogers @Fidomobile I lost a day’s pay because of you guys and your dumbass outage I’m suing for everything you’ve got see you in court
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AMETHYST
(@Aimeeyy11) reported
I got my bill today from @Fidomobile and its the same amount as usual. What happened to a credit for the Roger outage? I at-least expected a $5 discount. I will be changing my service provider, this is unacceptable
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Robert Watt
(@robwatt68) reported
So, nine days now with no cellular data since the @Rogers network failure, and no indication from @Fidomobile that it will be fixed
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A Walking Contradiction
(@JilldeenE) reported
@Fidomobile do you not hire customer service representatives, cause your #askjack ain’t ****
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Nelapati Sivakoteswara rao
(@rao_nelapati) reported
@Fidomobile 2/3 After my device upgrade, I got 643 dollars bill for this month. When I called customer care they are saying Your add on of 1000 minutes was removed and charges were legal. I have to pay the amount. I tried to explain that I am already broke.
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Gavin
(@ghostflaneur) reported
Yo @Fidomobile really appreciated you charging me 100 bucks for a international roaming service which a: doesn't actually function and b: I didn't use (roaming data was turned off), but hey the three bucks for really ******* up my work day during the outage really made up for it.
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Nelapati Sivakoteswara rao
(@rao_nelapati) reported
@Fidomobile 1/3 Hi everyone, I am a student who lives on a tight budget and I took Fido service soon after landing in canada with my friends suggestion and I used to have a add on of 1000 international minutes for 3 dollars. One day fido offered me IPhone and I took it.
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Pankaj
(@Pankaj23746413) reported
@Fidomobile , Dear Team, Because of a technical error at your end, my account shows incorrect amount and that too payment past due which is affecting my credit score. Customer service team is just not responsive and is not able to answer my problem. Please help me resolve it asap