Fido

Fido Outage Report in Fort St. John, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Fort St. John, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort St. John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Fort St. John, British Columbia 02/05/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (65%)

    Phone (65%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • CitizenMidgaard Citizen of Midgaard (@CitizenMidgaard) reported

    @Fidomobile @Rogers literally the worst customer service ever. You have my wife crying at work over false accusations. We've been customers for almost a decade and this how you do us.... Wow. The worst I've ever seen. #fido #rogers

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @gerbean99 @Fidomobile Unfortunately, there isn't anything anyone can do to prevent their number from being spoofed. Even the RCMP had their number spoofed. It's too bad more people aren't aware of the situation and more understanding when returning calls

  • GlenStrong2 Strongopinions (@GlenStrong2) reported

    @Fidomobile **** YOU! Your repair guy uses my wife's phone to give HIMSELF a 5 star rating, BREAKS BOTH OUR PHONES worse than before, and you say "your claim to repair is denied, you're only allowed 2 every 365 days"? Worst customer service ever. TOOK 3 WEEKS to get that answer!?

  • ankurjain2989 Ankur Jain (@ankurjain2989) reported

    @Fidomobile AND you charge for Fido Roam but your network doesn't work properly in the country you mention it works, and because you make it so difficult to reach support, customer is left helpless. NOT AT ALL COOL!

  • imyeggi jess (@imyeggi) reported

    @Fidomobile @FidoSolutions I’ve been out of internet for the past 16 hours and the live chat tech support is absolutely useless. Pls fix my wifi/discount my monthly bill or I will switch to Bell 👿

  • eltemas1 Arisa (@eltemas1) reported

    @Fidomobile, very bad experience signing up with your company, the rep told me I can return/exchange the device anytime, anywhere, knowing I was moving from Toronto to Quebec. Now, I am told it can only be done at the store it was purchased. I don't like this phone, plz help!

  • CindyChan416 Cindy Chan (@CindyChan416) reported

    @Fidomobile I made a 49sec call ("60cents/perMin"), however I was charged $1.20. Are you so evil and greedy that you have to steal 60cents from a person that's on a prepaid phone plan?! Capitalism at its finest. #CORRUPTION Fix It!

  • north_ambrose North Ambrose (@north_ambrose) reported

    @Fidomobile stole 300 dollars from me. When caught, after customer service hung up on me several times, I had to go to a brick and mortar store to get help. Then they decided they wanted to keep 65 dollars for the convenience of returning stolen money. They owe me plus interest

  • tinyytima Fatima (@tinyytima) reported

    @Fidomobile has the worst customer service. 0/10 experience would not recommend

  • Cynderbug Cyn (Chiew) Priest (@Cynderbug) reported

    I should never have taken @Fidomobile’s loyalty offer to switch to @RogersMobileCa Both my husband and I cannot send any outgoing text messages. Fido said this won’t happen if we switched back. I called Tech yesterday and they said it would take 48 hours for mine.