Fido

Fido Outage Report in Fort St. John, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Fort St. John, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Fort St. John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Fort St. John, British Columbia 02/15/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonMakerd Jason มาเกิด (@JasonMakerd) reported

    @Fidomobile you really just have no one working in tech support eh? It's just endless wait times until the next time someone is in office, apparently

  • romantoronto Roman Kovalenko (@romantoronto) reported

    Worst customer service @Fidomobile home internet is down for 3 days and unable to connect to technical support. Calling every day several times a day and just listening to music on hold. No support, period. WTF Fido? Hire some help or stop offering services you can’t support!

  • SarahLaCanuck Sarah Canuck (@SarahLaCanuck) reported

    @Fidomobile HELP. I NEED SERVICE

  • Niklasmh Niklas M. Hansen (@Niklasmh) reported

    Extremely dissatisfied with @Fidomobile Thursday morning a technician was here to install my WiFi, could not make it work. After talking with the support line 1-2 times a day since I still don’t have any internet, and no one can give me a timeline… 0 stars would not recommend

  • ChelseaP_PR Chelsea (@ChelseaP_PR) reported

    what happened to @Fidomobile they use to be so amazing w customers even better because you never needed customer service. Now it’s seems every issue takes 4 calls/transfers. And then a follow up bc of issues. I just wanna give you my money and have a plan & phone that works 😢

  • BraydenPointers Karl  (@BraydenPointers) reported

    @Fidomobile FAM FIX YOUR ******* INTERNET SERVICE

  • jojo2739 Joyce (@jojo2739) reported

    @Fidomobile network has been on and off for the past hour, also unable to make any calls even though it shows there is signal...

  • GmailLateef lateef alamutu (@GmailLateef) reported

    @FidoSolutions @manibiidaash @Fidomobile internet is down in Walkley road Ottawa since yesterday after the thunderstorm

  • ericmarr3 Eric (@ericmarr3) reported

    @TVFanatic8 @Fidomobile Exactly this. The lack of info and transparency is the biggest problem here. Are we talking hours, days, weeks? A ballpark would be helpful. If Fido/Rogers gave a hint days ago I could have made other arrangements.

  • TVFanatic8 TV Fanatic (@TVFanatic8) reported

    @Fidomobile I understand the outage is not the company's fault. However 6 days of not internet service, with no informative updates or effective temporary solutions is. Customers are in the dark about why its taking so long and the same cookie cutter response is not sufficient.