Fido

Fido Outage Report in Grande Prairie, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Grande Prairie, Alberta 12/21/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Jorial JORIAL (JO.hn RI.chard AL.lan) (@Jorial) reported

    Has anyone ever tried to submit a claim to @Fidomobile for a replacement lost/stolen phone? Well, that service gets outsourced to a company in Texas, and the process thus far has been an absolute f*****g nightmare.

  • __sushiboy Sushiboy (@__sushiboy) reported

    @SueHorner @Fidomobile @Rogers same problem here. today aug4th just got my fido bill. no credits given for july bill. they still charged me full amount for july

  • cterlson Craig Terlson (@cterlson) reported

    @JanisThiessen @Fidomobile I got the same from Rogers - hey, here's a bunch of free data that you will never use, cuz that's the kind of generous folks we are. What. Ever.

  • Shubhkairon Shubhpreet Singh (@Shubhkairon) reported

    @Fidomobile help me to understand what is this bill for ?

  • JanisThiessen Dr. Janis Thiessen (@JanisThiessen) reported

    Hey @Fidomobile, about the extra data for being a loyal customer: thanks? But I never use all my current data anyway, so this is not useful or meaningful. What about a $ credit on my bill instead?

  • jennsaidthis Jenn (@jennsaidthis) reported

    Soooooo, when are we supposed to see the “discount” because of the @Rogers outage? I just got my July bill from @Fidomobile without any changes 🤔

  • OWirkus Oliver Wirkus 🇨🇦🇩🇪 - (Stand with 🇺🇦) (@OWirkus) reported

    @misterbumface @Fidomobile They will tell you that you should have called them prior to traveling abroad to turn off Fido Roaming. I think that is illegal as Fido Roaming charges are NOT linked to a specific service they provided. POOR USER EXPERIENCE!

  • John_nye77 John Nye (@John_nye77) reported

    @Fidomobile why do you make it Impossible to speak to a live person for billing support?? The Phone# just redirects to a chat bot! How is a chat bot supposed to refund me for erroneous billing charges?

  • gravisan gravisan (@gravisan) reported

    @Fidomobile I accepted your 'win-back' offer in-spite of my bad previous experience, however after four weeks - I still haven't received any response. I shouldn't have to waste my time to, maybe I should have listened to my better judgement and ignored your offer.

  • Bruce_Winter Bruce Winter (@Bruce_Winter) reported

    @MJForbes @Fidomobile Suspect not, but getting a person to answer a customer question in Canada telecom-land is nigh on impossible. That’s b/c it’s the customer's fault there’s a problem.