Fido

Fido Outage Report in Grande Prairie, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Grande Prairie, Alberta 12/01/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Cassie3312 Cassie33 (@Cassie3312) reported

    @Fidomobile Both Fido and Roger's internet have been up and down since Saturday.

  • DanielE07729416 Daniel Evans (@DanielE07729416) reported

    Is Fido Mobile down right now? Getting really bad reception in normal areas. @Fidomobile

  • zanakam ME (@zanakam) reported

    @Fidomobile Having the worst customer service experience. Two of the operators gave me a plan and told me that there will be a charge which will be refund. Later another operator tells me they were wrong and I have to go back to my old plan if I want a refund??!! Unbelievable...

  • kamalhusseiny الدكتور كمال صالح استشاري جراحة التجميل في قطر (@kamalhusseiny) reported

    @Fidomobile i try to call costumer service many time they put me to wait long time

  • ainafetsss S (@ainafetsss) reported

    Of course when I need to use one hour of free data @Fidomobile app is down for maintenance...thanks. 🙄

  • its_paritosh paritosh tripathi (@its_paritosh) reported

    @Fidomobile - I have been charged wrongly for $425 in my account, I called multiple time in last one month and the issue is not resolved yet . You are the worst telecom service provider I had ever seen, stop robbing your customers.

  • Tweety_Ali_ Ali (@Tweety_Ali_) reported

    I understand that internet service providers need to do maintenance, but can you at least send an advisory to customers so they make necessary arrangements. People are working from home, home schooled, etc and waking up to no internet throws the day off. Cc: @Fidomobile

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

  • RealNikW RealNikW (@RealNikW) reported

    @Fidomobile your automated call centre is absolute trash. I have been listening to the same options over and over. You guys have really gone downhill in terms of service. Will be looking to cancel all 5 lines on my account.

  • Jwoohoo Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!