Fido

Fido Outage Report in Grande Prairie, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Grande Prairie, Alberta 11/21/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • snoopy_ronaldo RonaldoSnoopy (@snoopy_ronaldo) reported

    @Fidomobile Bonjour Claudia. That was on the phone and speaking with 3 different person. I answered a survey with my concern and how your employee should get back on the call and checking on the caller. Binny from your chat did help me to resolve my issue because your call centre did not!

  • SheenaMahmood Sheena Mahmood (@SheenaMahmood) reported

    @Fidomobile My mobile internet is not working. Can you help me?

  • seetsirbas Christos Tsirbas (@seetsirbas) reported

    @FidoSolutions @fidomobile @fidosolutions email invoices are not itemized. To retrieve/archive an itemized invoice requires several steps. If you provided itemized invoices to begin with, this would not be a problem. This is poor customer service and asking $15 per PDF compounds it.

  • alizeh__ 🧚🏽‍♀️ (@alizeh__) reported

    @FidoSolutions @Fidomobile just closed my account after being a customer for almost a decade. Scamming & stealing from clients is not the way to do business

  • alizeh__ 🧚🏽‍♀️ (@alizeh__) reported

    i am beyond horrified by the customer service i just received from @Fidomobile. Absolutely disgusting. This company has no integrity and no one working there knows how to treat another human being

  • seetsirbas Christos Tsirbas (@seetsirbas) reported

    Trying to get detailed past invoices from @fidomobile as there are two lines on my account. Asked to pay $15 per past invoice beyond 16 months. If Fido email invoices were itemized I wouldn't have this problem as I archive all emails, including confirmations of payment.

  • PariharNiraj Niraj Singh Parihar (@PariharNiraj) reported

    @Fidomobile Just to update so that everyone has global visibility. Instead of giving solution I am being offered same services with additional Cost. Regret my decision moving to FIDO. I quit!!

  • coolshy Jess (@coolshy) reported

    @Fidomobile is something wrong with your internet service?? mine is down

  • DanDanTheTool Dan Martin (@DanDanTheTool) reported

    Would like to give a special shout-out to the *********** over at @Fidomobile for shutting down my phone ON MY BIRTHDAY. Slipped my mind and they gave me no warning, no emails updates. Just boom, off. FFS that's a classless move.

  • TinaLuvy SomewhereFarAway|°• (@TinaLuvy) reported

    @Fidomobile is it my phone or something is wrong with the service . I keep receiving the same message over and over again for the past 3h.