Fido

Fido Outage Report in Grande Prairie, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Grande Prairie, Alberta 12/13/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • mariestellaa_ Marie ♡ (@mariestellaa_) reported

    Does anyone else with @Fidomobile have no service 🤔🤔🤔

  • averiejordanna averie (@averiejordanna) reported

    @Fidomobile you need to do something about this. i have not once encountered a nice customer service representative. they all have an attitude

  • vikasjaswal07 vikas jaswal (@vikasjaswal07) reported

    @Fidomobile what a pathetic service you have. First you sell your plan now when I got the contract it's complete opposite what have promised. Now I have to wait for atleast 1 hr to cancel all the services. Do not trust these scams.

  • fatyod Fats (@fatyod) reported

    @Fidomobile DAY THREE without home internet. You should change your name from fido solutions to fido breakdowns. You ruined my holidays and continue to ruin my day without home internet. #fail #failure #DoBetter

  • Amrinde74278552 Amrinder Singh (@Amrinde74278552) reported

    The worst App and website i have seen is of @Fidomobile

  • BhatiaRay Ray Bhatia (@BhatiaRay) reported

    @Fidomobile hi I have a $10 tablet plan I'd like to suspend service (as I am going abroad) rather than cancel how is this done and is there a cost involved?

  • ryanavi21 Munish (@ryanavi21) reported

    @Fidomobile @CBCNews @CP24 Chasing fido for the last 2 months to fix the mistake done by fido agent. Nothing done so far except assurances. Shame... Worst customer service.....

  • Prasann94442116 Prasannakumar Loganathan (@Prasann94442116) reported

    @Fidomobile Hello Fido support team i am trying to reach customer service team for more than 4 hours. They are picking my call and informed to wait on the call to reach prepaid customer service team. I waited for more than 1 hour still no response. Is there any other way to reach

  • iAmFsk1 F Sk (@iAmFsk1) reported

    @Fidomobile your customer service is useless. I am cancelling and moving to another. Btw, don't give offers that you can't fulfill and fool your customers. Pathetic...

  • tami_d44 TD◇44~30 (@tami_d44) reported

    @FidoSolutions @Fidomobile a friend is trying to reach you ALL day with no succes - your customer service number has very long holds that abruptly end - your virtual assistant Ask Jack also terminated sessions - no response through e-mail This is bad customer service Fido