Fido

Fido Outage Report in Grande Prairie, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Grande Prairie, Alberta 12/20/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Vyas_Adithya Adithya Vyas (@Vyas_Adithya) reported

    @Fidomobile Started receiving ~2k scam calls/day. Called service centre : No help. Now you slap me with a 3k bill and put me through long holds. When asked for why am I charged 3k, you say pay now and we'll tell later. #extortion #consumer_rights @ONconsumer

  • bhoetuk urgensangye (@bhoetuk) reported

    @FidoSolutions @Fidomobile - my $30 a month plan and instead I get charged $96. Called the rep but I was told, it’s a known billing issue. I was told I’d get a email stating it’s been fixed but haven’t received any emails and it’s been more than a week. Very disappointed with Fido!!

  • canmntfan CANMNTFAN (@canmntfan) reported

    for anyone that is living in the burnaby BC area and is either a @Fidomobile or Rogers customer or looking to become one do not whatsoever go to the Brentwood Mall location.These guys leak out your personal info by sending contracts to the wrong email without checking with you.

  • EmeleighSab 𝓔𝓶 𝓢𝓪𝓫 🌻 (@EmeleighSab) reported

    @Fidomobile your customer service is atrocious.

  • FreshPriiincess FP (@FreshPriiincess) reported

    Outages and service interruptions every other day. Reduce the monthly bills oh @Fidomobile

  • PWMcCallum PW McCallum Roofing (@PWMcCallum) reported

    @Fidomobile this is the worst company. When I’ve tried to cancel phone service. They hang up and avoid my calls #scam

  • neesh_diary O (@neesh_diary) reported

    So disappointed in @Fidomobile service. I was on hold for 40 mins and as soon as I get in contact with a worker I get cut off. I really hope someone can get back to me Because I don’t want to wait on hold for so long again

  • corporatemayor corporatejohn (@corporatemayor) reported

    @Fidomobile thirty-two years as a fido customer coming to an end. To expensive and no deals. I hear public mobile is more reliable and much cheaper.

  • DrTaniaGuha1 Dr. Tania Guha (@DrTaniaGuha1) reported

    @Fidomobile I am a fido prepaid customer for last 1+ year. I took this connection with iPhone 12 mini. The contract is till 22 nov 2023. Currently I’m in India and not using Fido roaming. Can you please pause the service for a while, until I return back to Canada?

  • RoxanneTodish Roxanne Todish (@RoxanneTodish) reported

    @Fidomobile you have the worst customer care of any mobile company out there! Your reps do not care about their clients at all. My contract expired and I just wanted to upgrade my phone and the treatment I received was just awful. What ever happened to CUSTOMER CARE?