Fido

Fido Outage Report in Grande Prairie, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Grande Prairie, Alberta 12/21/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile Actually I didn’t expect you to change a thing for me. I’ve already stated shopping around to look for a new provider after the disgusting customer service. But you came to me this morning without apology but an absolute threat. Bianca yelled at me, you threatened me, what else?

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile We have different opinions about a thing but that doesn’t mean you as a manager could attack me personally and refused to provide me with essential service.

  • BinaNecak Bina Carreiro Necak (@BinaNecak) reported

    @Fidomobile your chat service is being ridiculous right now session times out after i type my question no agents available it disconnects me

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    @Fidomobile @FidoSolutions you took my grocery money and said it was my fault when your website came up error!!! Poor customer service! So upset! #fido #fidostolemymoney

  • Han2451012192 Kate (@Han2451012192) reported

    @Fidomobile I contacted your customer service at 14:00 this afternoon +1 (888) 481-3436. The employee transferred me to a manager called Bianca. She’s quite rude. didn’t solve a problem for me and even yell at me at the end of conversation then hung off her phone call when I was speaking.

  • bhupam jayanth mahendra (@bhupam) reported

    I have a billing discrepancy, and I am very disappointed with the @Fidomobile customer service. We had an "ongoing" offer for 1000 international minutes when we added a line. Suddenly, the minutes expire, and we have to face an 800$ + extra bill!

  • Hardeep06434753 Hardeep Kaur (@Hardeep06434753) reported

    @Fidomobile I wanted to know if customer is getting 100$ bill credit are you guys always ask for proof

  • DH_12 Dave Houston (@DH_12) reported

    @Fidomobile Why is my internet going down every day?

  • danni30908563 danni (@danni30908563) reported

    @Fidomobile How can I pay my Fido bill if I can’t work? I’ve been having issues for over a month and only got some support today

  • Kimmy1016 Kim McCarthy🍁 (@Kimmy1016) reported from Hamilton, Ontario

    So disappointed and upset with @FidoSolutions @Fidomobile I’m on disability and made payment online, first time it finally came up error payment not received. Then puts both my $175 payments thru, customer service says my fault call bank ! 2 days later I find out