Fido

Fido Outage Report in Greater Sudbury, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Greater Sudbury, Ontario 11/13/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesBl67734673 James Blair (@JamesBl67734673) reported

    @Fidomobile WOW @livesupport asked a perfectly legitimate question as to why i can't have my billing date changed to the beginning of the month, the agent literally hung up on me, no answer.. just f* rude.

  • vinodNemagouda Vinodkumar (@vinodNemagouda) reported

    @Fidomobile how can customer contact you it’s becoming harder, askJack has limited options, call customer service after all options are exhausted it points to askJack it’s in loop.

  • Achayan Kurian OS (@Achayan) reported

    @FidoSolutions @Fidomobile Since the outage happened month bavk you said you do plan to give credits to the affected users right?. What happened to that?. #fido #fidooutage #rogersoutage @RogersHelps

  • satisfaitRoi امــیـــــررضا (@satisfaitRoi) reported

    @Fidomobile I appreciate it if you provide an option on the live chat support for the subscribers to rate their satisfaction for your agents! It is disrespectful of us when your clients easily forget to get back on us and waste our time! It has happened to me a lot.

  • Mediaoverkills Mediaoverkill (@Mediaoverkills) reported

    @Fidomobile Just got my fido payment, you guys only deducted 10 dollars, which you think makes up for that day of bullshit, unable to reach anyone for an emergency, unable to get entertain, no idea where i was going because GPS was down, ******* cheap ***. Switching to virgin

  • DattaBarnik Barnik Datta (@DattaBarnik) reported

    @Fidomobile Truly disappointed and feel let down. Instore rep confirmed calls and texts to US is covered. Got billed CAD 198 as a result of this trust. True is the struggle of new immigrants!

  • cainawuha 魏武雅 (@cainawuha) reported

    @Fidomobile I live in Whitby,fido home internet has stoped working since 12:00am every day this week. EVERY DAY! Every time I am on online meeting. Customer service told me this is caused by maintenance. I can not understand why you need maintenance every work day especially when people are

  • koolgreen2000 Barry Green (@koolgreen2000) reported

    @Fidomobile My fido cell phone cannot connect to my home number by Bell… I have had multiple people call my home number and it connects fine so I contacted other people with Fido and none of them can call through to my home number… So I see a problem there…

  • AndreaVelez93 Andrea Velez (@AndreaVelez93) reported from Toronto, Ontario

    @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

  • Dat_Canadian95 Jessie Hunter (@Dat_Canadian95) reported

    @Fidomobile I think you might have to let your help desk/sales team know the check the live chat ....was told at least 13mins and I'm nearing my hour on this chat ...was being transferred to another department...I thought