Fido Outage Report in Grasmere, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Grasmere, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Grasmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (56%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Dhruv Gupta
(@itstimetochil) reported
@Fidomobile Hey there, just talked to your supervisor Amanda regarding the wrong billing of worth $55 in my bill for US calling which I did not do. She said we can't do anything and you will have to pay this amount. I told her to email me this resolution but she denied. @Rogers
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Karan Shah
(@TheCarreyShow) reported
Hey @Fidomobile : Do you not care to inform customers of planned outages and rebuilds ?I was informed by ur customer care that rebuilds will go on for another two days since 3 weeks I have poor internet. Very very poor support & services. Total fail for Fido and Rogers #Fido
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Heather Kirk, PhD
(@madamekirk) reported
from
London, Ontario
Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem
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Brian Heinrich
(@wordsmythical) reported
@greg_gerla @Fidomobile The CRTC can regulate/create policy, but the phone companies have to implement the policies/regulations. The CRTC last year passed a policy/regulation to help deal with obvious scam calls (the ones coming from impossible numbers), but spoofed numbers seem more complicated.
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Kathleen
(@chasing_adalia) reported
Listening to my partner on the phone with @Fidomobile trying to explain the problem with reducing the data on his plan by 5GB four days before the billing cycle ends. They legitimately don’t understand. Retention dept won’t be saving this customer, yikes.
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Olga Sava
(@OlgaSava2) reported
@Fidomobile No service on Salt Spring Island for 2 hours. What is going on?
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Tirth Dave
(@TirthDave10) reported
@Fidomobile @FidoSolutions Just a Feedback - Customer service is worst. CSR either don’t understand anything and don’t want to understand anything regarding request over the call. To open a new account take 10 minutes at store but to correct mistake made by in-store (1/n)
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Hartej Mangat
(@HartejMangat) reported
@Fidomobile worst service network. Really disappointed from fido. Put me on hold for more then an hour. Never expected this from fido been with this network for more then 4 years and that’s how they treat you back
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Tigi Trek
(@nb892312) reported
@Fidomobile I won a Solo Pro wireless headphones a month ago, I completed all steps, filled up a form and didn't get any news or confirmation from Fido. I chatted with an agent who couldn't help. I submitted my question to Fido community forum and still no answer. What can I do now?
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Drew Hemler (he/him)
(@Dietitian_Drew) reported
@Fidomobile @rogers Please explain how, when I called Fido customer service just now, I was connected with a Rogers rep?!?! This is a huge red flag.