Fido outages and service status in Gravel Hill, Ontario

Problems in the last 24 hours in Gravel Hill, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gravel Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KiTsKOrNeR (@RealKiTsKorner) reported 4 minutes ago

  So you have no person to person interaction w customer service? I have to wait until Thursday for a call back? Are you fn kidding me? @Fidomobile @Rogers

• 
  Kevin ⚜️ Dorfer (@kevindorfer) reported 5 minutes ago

  Hey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.

• 
  🆒 Chris Parry (@ChrisParry) reported 8 minutes ago

  I have a @Fidomobile cell & the signal is terrible where I live. Frequent dropouts, no 5g. I'm done with it. Went to a @FreedomMobile store and, respect to them, they admitted their signal is weak where I live too. They're new, so I'll wait, and their integrity won't be forgotten

• 
  Anonymous (@1111SpiritualBb) reported 8 minutes ago

  I have NEVER had such a negative experience with a phone company as I am having with @Fidomobile THE ABSOLUTE WORSTTT COMPANY !!! WORST CUSTOMER SERVICE - WORST EVERYTHING

• 
  Caitlin (@caitlinjannelle) reported 9 minutes ago

  @Fidomobile I have been a customer for almost twenty years, but the quality of your service and customer service have declined so dramatically that I’ll be cancelling my plan in three months’ time, once my device is paid off. Good riddance.

• 
  ToniTonTony (@tonitontony) reported 11 minutes ago

  @FidoSolutions @Fidomobile i call to fix my account when i signed up for mobile plan but your tech rep created another account under my name instead of fixing it, i need to cancel one of my account immediately

• 
  Shrikant Gupta (@Shrikan15918909) reported 18 minutes ago

  @Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.

• 
  Lino's Version (@LinosVersion) reported 20 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Marshall (@Oilers4Evr) reported 24 minutes ago

  Looking for a new cell phone carrier as @Fidomobile is absolutely terrible. They can offer a plan for $45/month to new customers but existing customers have to pay $65 for the same plan.

• 
  PeeDee (@dejiadefila) reported 28 minutes ago

  @Fidomobile I have rang your office and the line cut off while attending to me but they never got back. I have requested a cancellation of my number but you keep sending me account billings. Why give customers 5-7 days before you reach out?