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Fido

Fido outages and service status in Gravel Hill, Ontario

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  • Fido generated 0 outage signals in the last 24 hours around Gravel Hill, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Gravel Hill, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gravel Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • RaphaelDan86238
    Raphael Daniel (@RaphaelDan86238) reported

    @Fidomobile I think Fido is the most irritating telcom service in Canada right now!! Very horrible service experience

  • Vince_Ltd
    Vince Ltd. (@Vince_Ltd) reported

    @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

  • Jo39908254
    Jo (@Jo39908254) reported

    @Fidomobile Hello I have a hard time to talk to a person or reaching you by email I canceled my account in November 2024 and you owe me $5 since. I was told I would get a cheque in June 2025 but I never did I’ve been trying to make a contact since but it’s unsuccessful

  • 001PalmerA
    🇨🇦Palmer says: You can't accept the truth! (@001PalmerA) reported

    Man @Fidomobile and @Rogers Your customer service really sucks now. Now we have to schedule a appointment with your stupid ******* AI. That is so stupid it only cares about paying bills. So if we want to speak to a human being about a issue with a bill or account. It BS!

  • macaghalla
    Philomena Gunk (@macaghalla) reported

    I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

  • 2vpvp
    Vaibhav Panwar (@2vpvp) reported

    @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.

  • evanoftheyukon
    Evan (@evanoftheyukon) reported

    @Fidomobile My issue is that I'm with Bell right now, and I haven't moved my number over (thankfully). This means that I'm stuck with a temporary Fido number that I would need to pay to port out to another provider. So I'm forced to call in order to cancel.

  • floofydoofbkup
    Pete (@floofydoofbkup) reported

    @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

  • kirito_9668
    Kirito96 (@kirito_9668) reported

    @Fidomobile your AI is ****!!! I'm having issues with the phone no longer detecting my sim intermittently everyday and you dumb AI can't send me to technical support. It's wants me to schedule a call and keeps on asking about making a payment.

  • howardruns
    Howard Bailey (@howardruns) reported

    @Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.