Fido

Fido Outage Report in Gravel Hill, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Gravel Hill, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Gravel Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Gravel Hill, Ontario 01/28/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (33%)

    Internet (33%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TheKristalHarm Kristal Grace Harm (@TheKristalHarm) reported

    @Fidomobile, Could you please DM me? I need some help with an account that I did not set up, and you are charging me for services that I am not and am not planning to use.

  • CynthiaFranko4 Cynthia Franko (@CynthiaFranko4) reported

    @JaeDion_ @Fidomobile Don't worry, there's a higher chance of resolving this issue; I highly urge you to connect with dark_702nx on Instagram who successfully fixed mine when I had similar troubles a few days ago;

  • EddyDigital edo (@EddyDigital) reported

    @Fidomobile I am getting roaming charges while abroad in Europe. My data has been turned off. Your website chatbot is less than helpful. How do I get some proper customer support?

  • kpnov23 KP (@kpnov23) reported

    @Fidomobile Bill has extraneous charges and your contact centre agent doesn’t know how to help - said perhaps it’s prepayment for the next month (on a post paid plan?). 1.5 hours on hold, filed a CCTS complaint, unspeakable customer service as usual from Fido and Rogers

  • wadile747 Hitesh Wadile (@wadile747) reported

    @Fidomobile your customer service is the worst service. Trying to connect with your customer care for the last two days. But no one is responding

  • Coupe96 O a (@Coupe96) reported

    @Fidomobile I have been waiting for my phone for over a month and still not shipped! Worst carrier service ever!

  • LouisPDemocrat Louis Desjardins 🇨🇦 (@LouisPDemocrat) reported

    @Fidomobile For phone support, current wait time is between one hour and one hour and fifteen minutes. In that length of time I can have a Public Mobile SIM card installed and forget all about dealing with Canada’s most intermittent network.

  • harryninja89 Harry Ninja (@harryninja89) reported

    These days, most cos are following the tactics of providing sluggardly #CustomerService when the customer is choosing to opt out; thinking that this will retain their customers. Sadly, it's working to an extent! @Fidomobile @FidoSolutions

  • SensualKnife Sensual Knife (@SensualKnife) reported

    @Fidomobile hey Fido we’ve been on hold with customer service for 3 hours. We just need to figure out why our modem isn’t working and keep getting transferred back and forth. Help!

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido