Fido outages and service status in Griffith, Ontario

Problems in the last 24 hours in Griffith, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Griffith, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prashanth Bajjuri (@PrashanthB20499) reported 8 minutes ago

  @Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom

• 
  Lori (@LoriinDurham) reported 8 minutes ago

  @Fidomobile this is the worst customer service I’ve ever experienced in my life. Waited over 2 hours for a booked appt and your service rep hung up before I could answer

• 
  Fallacy of Occam's Razor (@Alanzoroy) reported 8 minutes ago

  @Fidomobile Your 611 is most annoying and does not solve the problem but rather exacerbate by the use of AI. Just to simple report a payment.

• 
  Sharissa D (@RiskyTeacher) reported 11 minutes ago

  @Fidomobile hello, I’m needing help today with a Fido roam account issue/error. I’m travelling today but the soonest I can get a call back is Tuesday. I called yesterday also but Tuesday was the only option. Please help!

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 14 minutes ago

  Ever since you guys switched to the 5G network my phone barely works. Since March nothing works for me. I can barely receive calls, texts or even connect to a network when I need data. @Fidomobile why am I paying for a service and getting abysmal service ? Cancel my account !

• 
  Stacks_₿s (@stacks_sats) reported 17 minutes ago

  @Rogers @Fidomobile WHY IS YOUR CUSTOMER/TECHNICAL SUPPORT TEAM SO BAD!? NOBODY SPEAKS FLUENT ENGLISH AND IT TAKES DAYS TO GET A CALL BACK. Ridiculous. Slap in the face to customers who have been with you for years. I'm switching.

• 
  Chelle (@traaashpanda) reported 19 minutes ago

  It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.

• 
  Shrikant Gupta (@Shrikan15918909) reported 20 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to old provider.#scammer

• 
  Nojan Emd (@EmdNojan306) reported 20 minutes ago

  @Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not

• 
  👑 (@nellatiffy) reported 30 minutes ago

  @Fidomobile customer service is literally HELL. To speak to a live agent you need to schedule a callback.. you’re stuck talking to some stupid AI bot that doesn’t understand.. the agents you then talk with are from India, so you spend the next 37 mins repeating yourself.. FML