Fido Outage Report in Grimsby, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Grimsby, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Grimsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (57%)
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Internet (29%)
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E-mail (6%)
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Wi-fi (6%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Oleg 🇺🇦
(@olegkuibar) reported
Perhaps @Fidomobile will want to rethink their customer support model. Because custom support staff is doing their best, but they are overwhelmed.
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Eklipze 🦖🇨🇦
(@EklipzeEh) reported
hey @Fidomobile Any chance it's possible to get through to a customer service rep about something here? your live chat and phone seem to be occupied
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Akira
(@yu231233) reported
@akshayp2312 @Fidomobile @san_bains Lying to customers and offering poor services would not be resulted from being busy. Something is not right about the company management.
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Kriss1978
(@kriss19781) reported
@Fidomobile Terrible service, calling online support they don’t even pick up the phone.
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Kirsty Pretorius
(@_kirstylee) reported
@Fidomobile I have had no mobile data service since Friday afternoon. Cannot get through to a live agent on chat. Spent 1h50 this morning holding for customer service. Cannot get through to technical support. In-store staff could not help. How do customers actually get support?!?
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Phil Landry
(@phillandry86) reported
@Fidomobile staffing issues? I have been waiting a total of almost 2 hours over 2 days to speak/chat with someone.
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Oleg 🇺🇦
(@olegkuibar) reported
The most awful customer support award goes to @Fidomobile 5 days no answer from customer support calls. Nobody calls back. Literally hours of waiting on a call for someone. Now my calls are dropped automatically. Amazing … All I need is to manually transfer phone number …
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Betch
(@Betch1213) reported
@Fidomobile I just wanna say whoever your loyalty customer service agent is that just called me. They deserve a raise. Seriously the best energy and most helpful customer service agent I’ve ever encountered.
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John Higo
(@Sandymctyre) reported
@Fidomobile nothing quite makes a customer feel valued like sitting on hold for almost an hour, finally getting connected to someone, getting out on hold then 'due to unforseen circumstances we're unable to assist you, call again later'... TWICE.
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Abhishek D
(@Abhishe16695751) reported
@Fidomobile Your website is very slow unable to see upgrade phone page.