Fido

Fido Outage Report in Grimsby, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Grimsby, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Grimsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Grimsby, Ontario 11/14/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Schuchwun Andrew Schuch (@Schuchwun) reported

    @JoelBennett @Fidomobile Broken today too. I got what sounded like a scam call about my bill. Tried to log in and it just logs you right out.

  • yu231233 Akira (@yu231233) reported

    @Fidomobile On Friday, Fido confirmed the device was received after 2 hours of wait on the phone. Fido customer support lied I would receive a contact email by Monday. I said to him that he was lying, so he told me he would call me on Monday at 11am. He did not call.

  • n0_usernme Ravi (@n0_usernme) reported

    @CxoxMarie @Fidomobile @FidoSolutions Nope It’s not even shipped. Worst customer service ever from Fido. Why take an order if the phones are out of stock. They don’t even mention that phones are out of stock so we will ship it to you once back. Pathetic! 😔

  • yu231233 Akira (@yu231233) reported

    @Fidomobile I am telling the truth. Fido's management does not manage the problem. Lying to customers is not appropriate. I would ask Fido to deal with my issue as soon as possible and explain to me why I am paying for bad services.

  • broky_neto ALIUM (@broky_neto) reported

    @Fidomobile guys do you know that you have a very bad customer service ?

  • PupsideD PupsideDown (@PupsideD) reported

    @Fidomobile chat disconnected me after 5 mins of inactivity after I waited for them for 3 hours. Phone lines are down. Haven't been able to reach you guys all week trying to set up voicemail. What gives?

  • Betch1213 Betch (@Betch1213) reported

    @Fidomobile I just wanna say whoever your loyalty customer service agent is that just called me. They deserve a raise. Seriously the best energy and most helpful customer service agent I’ve ever encountered.

  • yu231233 Akira (@yu231233) reported

    @Fidomobile I got a defective device and returned. Fido cannot do anything at this moment as Fido cannot discharge my financing obligation. I was told to call back next week. Another 2-3hour wait, I will never get my new phone, but Fido continue to charge me for no service.

  • kegroson Keegan D (@kegroson) reported

    Hey @Fidomobile I’ve added 3gigs of data in the last 4 days and can’t get ahold of you and it’s been going on for months. How do I correct this problem?

  • MarlonHershkop Marlon Hershkop (@MarlonHershkop) reported

    Day 4 of either being on hold for hours or cannot connect with a Live Chat agent at Fido.Been trying all day for 4 days. Rogers, why are you lying on your ads with commitment to improve service ? @Fidomobile @Rogers