Fido

Fido Outage Report in Hanover, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Hanover, Ontario 02/11/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsC72 Assiduous (@MrsC72) reported

    @Fidomobile What we need done to the account can't be done on our end, it must be done on Fido's end of things. I need a phone number to reach a live customer service agent/supervisor/manager. The appointment call back has been a failure 3x now. Need a solution other than call back.

  • ahlawatwrites Nishant Ahlawat (@ahlawatwrites) reported

    @Fidomobile have you blacklisted @oneplus . My 5g phone is not compatible with your new network where you have phased out 3g network . And you are charging unjust charges without notice. The best part is support team says they can't help.

  • Harisarr Heyris 𓂆 (@Harisarr) reported

    Canceling @Fidomobile after 10 years. Charged me extra $100 without an explanation and dealt with rude customer service. Would not recommend ever

  • KryssKroniks Kryss Kroniks (@KryssKroniks) reported

    @Fidomobile Maybe put more effort into customer service instead of this woke ****.

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Fidomobile are you guys keeping this automated phone system where it takes 5 1/2 hours to hear back from an actual person? Or is this something you're just testing? Because I will cancel my service if this is the future of Fido.

  • CihadKeskin10 Cihad Keskin (@CihadKeskin10) reported

    @Fidomobile It’s impossible for me to call that number from abroad without a Canadian line. You must offer an alternative. I won’t keep paying for a service I can’t use. I’m trying to resolve this fairly—please help me cancel or provide another solution.

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile Can you do anything to help me reach a customer service rep? I've been trying for about two weeks.

  • tarunkk10 Tarun Kumar (@tarunkk10) reported

    @Fidomobile i have activated roaming for my trip to the US and now im in the US without any signals? What is this? There is no customer care to support me

  • pcroft 🇺🇦 🇵🇸 Paul the Taxman 🇵🇸 🇺🇦 (@pcroft) reported

    Just a gentle warning. If you are a @Rogers or @Fidomobile customer, they just laid off about 800 people from a 3rd party support centre. Customer service sucks already and is about to get worse. @foundeverglobal

  • MrsC72 Assiduous (@MrsC72) reported

    @Fidomobile 1st time - nobody called 2nd time - "Our system is down please call back tomorrow" 3rd time - after speaking for 45 mins, "Our system is down please call back tomorrow" There is 0 satisfaction, 0 resolution, & seems like 0 effort given by Fido.