Fido Outage Report in Hanover, Ontario

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Hanover, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa Pothead (@LisaPothead) reported 5 minutes ago

  @Fidomobile your website sucks. Cant get ahold of anyone.. you keep sending me emails to call you guys but you know..you guys cut my phone off so how am I supposed to call you?

• 
  Jayrob2k (@THEROBEGAMING) reported 6 minutes ago

  @Fidomobile I’m online with your customer service. Apparently if your authorized on the account to make changes, you can only add a line. Or change the plan. You can’t subtract a line though? This makes no sense, especially with all the surrounding circumstances with my situ.

• 
  Matthew (@lazarus7) reported 6 minutes ago

  Hello @Brightstar .. it has been 5 days since your provider added my spouses @Fidomobile phone to a blocklist, functionally ending her service. Despite multiple calls, you have done nothing to resolve this. Is this typical for you?

• 
  Aditya Gupta (@adigupta88) reported 7 minutes ago

  @Fidomobile you guys are such liars...each time a call back is promised and nobody calls back. Your systems are worst in the industry and keep torturing your ex-customer and be known in the industry for that

• 
  Dr Gautam Ghosh (@DrGautamGhosh_) reported 9 minutes ago

  Hello @Fidomobile your policy is against the Charter of Rights of Canada and devoid of #transparency What you want ? You rectify it or matter rests in People’s Court ? When you give people a plan : you are liable to inform customer when plan ends @natale_joe

• 
  MOHAMED OSMAN (@M0_0SMAN) reported 11 minutes ago

  . @Fidomobile @FidoSolutions I've been a customer for 7 years and spent thousands of dollars over the years and the customer service I get in response is a 3 hour phone run around when I'm disputing roaming charges from a country I've never step foot in. Ridiculous..

• 
  porygon (@sc2019de) reported 11 minutes ago

  hello @Fidomobile, I need some help. I switched providers to Fido and wanted to keep my old phone number. I followed all the steps but I keep getting an error that my number is going to expire. What can I do?

• 
  Edward Llorca (@edwardllorca) reported 12 minutes ago

  The worst #customerservice ever @Fidomobile

• 
  Marc (@MarcoAndrew24) reported 13 minutes ago

  @Fidomobile used to be a Fido customer, I’ve just received by sms a fraudulent 1-819 number ? Stating a refund for previous 8 months ago charges ?

• 
  Kris (@youngkwangwon) reported 13 minutes ago

  @Fidomobile Fido customer service is garbage. Waste 10 to 30 in waiting for an agent and nothing gets resolved. Customer service agents have no clue what they are doing.