Fido outages and service status in Harriston, Ontario

Problems in the last 24 hours in Harriston, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Harriston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dimy Da Plug (@dimydaplug) reported 3 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Lino's Version (@LinosVersion) reported 4 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Nojan Emd (@EmdNojan306) reported 12 minutes ago

  @Fidomobile another week went by and my voicemail is still in French. No support from Fido. I have been placed on hold for hours

• 
  Polygolferous (@OG_BC_Citizen) reported 13 minutes ago

  @Fidomobile your customer service is a complete travesty. I'm trying to change address, but I can't even login to my account bc your website never sends the verification code. AI chat bot is useless. Phone dial-a-bot is useless. I'll just let you guys bill the wrong address

• 
  Nicole (@GreencitygalTO) reported 14 minutes ago

  @Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?

• 
  Philomena Gunk (@macaghalla) reported 15 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  Soban Shaikh (@soban_shaikh) reported 19 minutes ago

  @yoshiboost @Fidomobile Absolutely. And I am not even talking about deals or discounts. It’s just basic ask to get connected to a customer service agent. These companies need a telling.

• 
  BrianM (@briangm11) reported 19 minutes ago

  @1111SpiritualBb @Fidomobile Hope you post a follow up here. Almost NO competition in banking, telcos, etc means they can all ditch customer service staff in order to maximize profits, dividends, executive bonuses, etc.

• 
  Vince Ltd. (@Vince_Ltd) reported 20 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Canadian Crimes (@canadian_crimes) reported 22 minutes ago

  @Fidomobile how is reception even worse with 5g plus zero customer support