Fido Outage Report in Hensall, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Hensall, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Hensall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (49%)
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Internet (40%)
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Total Blackout (7%)
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E-mail (2%)
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Wi-fi (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Louis Desjardins 🇨🇦 (@LouisPDemocrat) reported
@Fidomobile For phone support, current wait time is between one hour and one hour and fifteen minutes. In that length of time I can have a Public Mobile SIM card installed and forget all about dealing with Canada’s most intermittent network.
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Cynthia Franko (@CynthiaFranko4) reported
@djenish1108 @Fidomobile Don't worry, there's a higher chance of resolving this issue; I highly urge you to connect with dark_702nx on Instagram who successfully fixed mine when I had similar troubles a few days ago;
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Meet (@meet797) reported
@FidoSolutions Got new phone from @BestBuyCanada as i was existing customer of @Fidomobile the plan discount agreed on 26 Dec was suddenly changed to no discount on 27 Dec, got an email stating that. What is this fake and scam you are running trying to lure customers bad practice
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Chirag Maheshwari (@Chiraggun) reported
@Fidomobile Hello Customer executive has given me the plan and in that plan he offered $ 10 credit for 15 months but in contract nothing mentioned about credits and its been twice that happened executive telling some thing and not mentioning in contract.
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edo (@EddyDigital) reported
@Fidomobile I am getting roaming charges while abroad in Europe. My data has been turned off. Your website chatbot is less than helpful. How do I get some proper customer support?
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KP (@kpnov23) reported
@Fidomobile Bill has extraneous charges and your contact centre agent doesn’t know how to help - said perhaps it’s prepayment for the next month (on a post paid plan?). 1.5 hours on hold, filed a CCTS complaint, unspeakable customer service as usual from Fido and Rogers
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Ruchi Jain (@ruchijain_15) reported
@Fidomobile I was trying to port my number for past 3 days. Not a single customer service person was able to help me out. I am just being transferred form one department to other. And now they are saying. Even though my number is not ported, I have to pay? Why? Worst service ever
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Chirag Maheshwari (@Chiraggun) reported
@FidoSolutions @Fidomobile Customer executive is telling we cant mention this in contract , this is not the service that is expected from FIDO., please check and revert.
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Uhwlity (@uhwlity) reported
@Fidomobile @FidoSolutions I got my bill today. I was shocked that my bill is $1026 dollar. I have confirmed with your support on multiple occasions that I am not gonna be charged for the phone. You have charged me $ 690+89.70 for the phone. What a great a service?
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Sensual Knife (@SensualKnife) reported
@Fidomobile hey Fido we’ve been on hold with customer service for 3 hours. We just need to figure out why our modem isn’t working and keep getting transferred back and forth. Help!