Fido

Fido Outage Report in Hensall, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Hensall, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Hensall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Hensall, Ontario 01/27/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (34%)

    Internet (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JIGNESHBELA JIGNESH BELA (@JIGNESHBELA) reported

    @Fidomobile Your representative told me I have a brand new 5G phone and shouldn't worry about these messages. Now you have suspended my line. I want you to help me and reinstate my line.

  • CamCrookston Cameron Crookston (@CamCrookston) reported

    @Fidomobile We gave no warning you were going to cut people's service and were so unprepared that your phone lines couldn't even book call back messages. The line at the fido store was out the door for people whose phones stopped working. Manywere elderly and confused. Shame on you

  • CamCrookston Cameron Crookston (@CamCrookston) reported

    @Fidomobile Canceling my account. Work on your lip service cut and paste customer service.

  • resonating no justice, no peace 🏳️‍🌈 (@resonating) reported

    @Fidomobile getting hit by the $75 3G charge...despite having canceled mobile services back in Jan/Feb. Had sent an email, only to be told that I have not transitioned to an upgraded network.

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile I got it from Fido, it's Motorola edge 2024, my old phone was not covered by fido network anymore so fido sent me a new phone. I activated the new simcard on my new phone yesterday and it was working but today I received the text saying my service is suspended

  • rouquinne rouquinne 🇺🇦🌻 (@rouquinne) reported

    @Fidomobile I have been a customer for almost 20 years. Do you REALLY think that my current phone won't work on a 4G network? Do you REALLY think I'm still using a 20-year old tiny Nokia phone? I tried and tried to call the number you sent to me to give my updated information.

  • chrissycee75 Christina B Juras (@chrissycee75) reported

    Switched to @PublicMobile_EN and my phone is now working under VoLTE but this didn't work while I was on @Fidomobile 's network. I also have the same data and a wider roaming range on a cheaper plan. Bye @rogers...

  • peace_wallet B-urself (@peace_wallet) reported

    @Fidomobile I didn’t receive any new SIM — it’s my old SIM card. I already validated everything over online chat, shared my IMEI and SIM card number, and was told everything looks good. Still facing the issue. (Suspended)

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile You realize that the automatic voice recording you use does not even let me connect to a person? It keeps saying we are busy call back again and hangs up. Really disappointed in your service. You have no respect for your clients time

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile Yes there is no service, I received a text saying my service is suspended due to 3g network retirement but I got this sim card activated yesterday and it is new.