Fido Outage Report in Hensall, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Hensall, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Hensall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (60%)
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Internet (27%)
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Total Blackout (7%)
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E-mail (3%)
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Wi-fi (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ankit Agarwal
(@AgarwalAnkitkr) reported
@Fidomobile Someone called me yesterday from ur team after I ported to another network. When I asked her what is the offer she hung up the phone. No point of her calling me when bringing back client was never the intention but only making outbound call was....lol
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Gaurav Rathore
(@singhgauravr) reported
I had heard that @Fidomobile is worst in customer care but never realized how important is to have responsive companies to work with until had a serious billing issue and not able to get to support for 3 days straight. 4 hour call queue
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LY
(@QZTAcct) reported
@Fidomobile Fido prepaid charged my an account an auto refill erroneously (my monthly auto payment was the day before and there were no calls/texts). It's been almost 2 weeks since I was promised a refund in 3-5 days, and support says they can't check the status.
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fahian shahriar mahin
(@mahinofndc) reported
@Fidomobile I've been trying to get hold of support for some days. I ordered a phone on black Friday deal seeing I would receive it within 2-5 business days. Now I'm moving out of current home and need to change the delivery address....can you help with that?
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Mayank Bhargava
(@Mayank4685) reported
@FidoSolutions @Fidomobile no way to connect with fido customer care. Chat unable to connect to customer care and phone are 3 hrs plus wait time. Can someone from the team care to contact?
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mohit mehta
(@gmmohit88) reported
@Fidomobile 2-3 hours of wait time for customer service?. Why should I not break the contract eh?
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R@V@N
(@shuklashivam) reported
@Fidomobile @FidoSolutions another day is passed and nothing has been done . As a customer I can contact your sale team but can’t get customer support . Let me switch tomorrow.
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Dee
(@beacoolbro) reported
@justlauralove1 @Fidomobile Fido technicians seem quite confused. They don’t understand my question and have no solution either. I have sent many messages, but I don’t think they really know what my question is.
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Ravi
(@n0_usernme) reported
@CxoxMarie @Fidomobile @FidoSolutions They were heavily dependent on factory in China it seems. Factory is shut down due to covid I guess. Shocking that there was no back up plan seriously. How come they ignore Black Friday and cyber week demands? 😳 Also on Apple website, latest ship date is 28 Dec! So we're screwed
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artlifedesigner 🟪⬜️🟩 🚺 💚💙🎶 🇬🇧🇨🇦 🎭☯️♻️
(@artlifedesigner) reported
@Fidomobile Yup just spoke to customer retention which confirmed that the corporate evil overlords have tied the hands of staff to fix any billing problem by creating a strange workaround that returns my money in 6 months, pfft. I’m so NOT surprised that you’re keeping my money 6 months