Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Honey Harbour, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Honey Harbour and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 07: Problems at Fido
Fido is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
Total Blackout (3%)
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
@gfinockio @Fidomobile @koodo You would be wrong. We've tried but they won't do anything for us unless we leave as clients. Given my horrendous experience with their customer service/tech support this month, I'm gonna switch to anyone that has actual people you can call
@FidoSolutions @Fidomobile still on the phone. On hold. Waiting for a supervisor. 1 hour and 45 mins. Please help!
Hey @Fidomobile your customer service has always been fantastic, but the path to speak to an agent on the phone has become extremely tedious, especially when I already know what I need help with & that I can’t fix it myself online. I don’t need a text with deals. I need a person.
@kuda_hove @Fidomobile Fido truly has some of the worst customer service I’ve ever experienced. Had to switch to Telus and so far the customer service has been pretty amazing *knock on wood*
Having the absolute most stressful shopping experience with @Fidomobile, buying a phone should not be this painful. I had a better experience buying my car and today I need to call them again for the fifth time. Incompetent support team!!!
Why am I paying extra @Fidomobile for protection and then be charge $300 to fix an issue with my phone!
Last year, @Fidomobile's parent company, @Rogers made more than $2 billion in profit. It couldn't make an exception when the longtime customers, that had never missed a payment, called to ask for compassion.
@OpenMediaOrg @Rogers @Fidomobile and not give up their "grandfathered" plan. They misrepresented it as a heartless telco not caring about the customer. And when the media called about they offered the standard right-sizing offer.
@Fidomobile the worst place to get service. Your agent mislead me and expect me to pay for your mistake. Never ever use your service and I advice other not to use your serve as your company aim is to rip money for your customers. Warning!!! Do not use service with them.
@Fidomobile Your services are the best in terms of the way your customer service reps deal patiently with customers! 👍