Fido Outage Report in Huntsville, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Huntsville, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Huntsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (53%)
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Internet (32%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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KP
(@kpnov23) reported
@Fidomobile unspeakable customer service. Bill has 2x the monthly charge, contact center agent doesn’t know what to do and asks me to consider it as payment for next month Where is your customer service? Is this how you are paying for the merger #RogersHurtsCanadians #RogersDown
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Alan
(@dubby34) reported
@Fidomobile Signed up for a deal with your winback team for $30/MTH. Got my first bill and it's $104!!! Now I remembered why I left in the first place and regret signing up again with fido. Your customer support is non-existent and reps are sleezy liars #fido #fidomobile
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Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
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KP
(@kpnov23) reported
@Fidomobile Bill has extraneous charges and your contact centre agent doesn’t know how to help - said perhaps it’s prepayment for the next month (on a post paid plan?). 1.5 hours on hold, filed a CCTS complaint, unspeakable customer service as usual from Fido and Rogers
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Martin Dewar
(@DewarMartin) reported
If you are thinking of switching to @Fidomobile consider this. I switched from Bell yesterday. I cant’t send or receive texts. I spent 90 minutes on chat and they said I’d have to wait 24 to 72 hours for tech support to get back to me. In my opinion Fido is not a good phone co.
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Tamim
(@tamimsab) reported
@Fidomobile how is is that I’m trying almost every day to speak with a Fido customer service agent and no one is picking up the phone? I’m on my third attempt today alone and the wait time is still “58 minutes to 1 hour 20 minutes” I’m now ready to cancel my services.
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Louis Desjardins 🇨🇦
(@LouisPDemocrat) reported
@Fidomobile For phone support, current wait time is between one hour and one hour and fifteen minutes. In that length of time I can have a Public Mobile SIM card installed and forget all about dealing with Canada’s most intermittent network.
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KaeliTheKool
(@KaeliTheKool) reported
After 20 years as a @Fidomobile customer, I left today for @RogersMobileCa (which I realize is the same company). September 26, 2002-December 28, 2022.
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Lee 💫
(@LeeSoSlim) reported
@Fidomobile can someone please give me my credit for 3 days of not having service. No I will not call ur customer care line. Please have someone from the team call me to credit me.
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𝕭𝖗𝖎𝖙𝖙𝖆𝖓𝖞
(@xo_brittanny_xo) reported
Is anyone else having issues with @Fidomobile internet