Fido

Fido Outage Report in Innisfail, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Innisfail, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Innisfail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Innisfail, Alberta 03/20/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (27%)

    Internet (27%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • tubieseatworld Mehtab (@tubieseatworld) reported

    @Fidomobile why is Jack, a virtual dog, my only means of communication with some sort of support staff? Jack is literally your worst employee.

  • eddygeeeeeee eddy g 🍁 (@eddygeeeeeee) reported

    @Fidomobile on hold 10 minutes and your online chat says jack will help but he isn`t I cannot get internet unless I am home please help

  • abunamike Michael Winn (@abunamike) reported

    @Fidomobile Hey - the app is not working correctly - I cannot access Xtra except through an message from Fido that was sent last Thursday - you changed the app for Black Friday and it is messed up. Also - my account online shows incorrect information. What's going on?

  • NaNcEoLoGy NaNcEoLoGy (@NaNcEoLoGy) reported

    @Fidomobile is the internet down around Williams Parkway and bramalea Brampton??

  • GrahamHnatiuk Graham Hnatiuk (@GrahamHnatiuk) reported

    The Portuguese folks I'm with are just laughing at your pathetic customer service, @Fidomobile @FIDOFriendly

  • MichelleMoniq10 Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • summeroftong Arianne Tong (@summeroftong) reported

    48 hours without data with @Fidomobile and their tech support people are no where to be found...7 hours of waiting for someone to respond over chat and on the phone got me feeling like throwing my phone in a volcano 🌋

  • GavinBailey2000 Gavin Bailey (@GavinBailey2000) reported

    @Fidomobile @FidoSolutions I have been in queue with “Jack” for over 4 hours. Wait time on hold is over 2 hours! What is worse your wait times or service area?

  • jsam63 John Samuel (@jsam63) reported

    @Fidomobile I've been trying to contact you. On hold for more than 2 hours, and no response. Please respond. Disappointing customer service.

  • Nour Nour (@Nour) reported

    . @Fidomobile ‘s customer service wait time is over three hours, and they don’t offer a call-back option. How is that acceptable?