Fido Outage Report in Innisfil, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Innisfil, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Innisfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (30%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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steve
(@yapbang) reported
@Fidomobile AVOID FIDO. I have never experienced a company that makes mistakes with zero accountability. 15 calls to customer service for over 10 hours on the phone to fix a problem that isn’t even my fault.
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Rick Sen
(@_ricksen) reported
@Fidomobile @FidoSolutions There are some bad eggs in your Fido Montreal Chat support team. Blaming the Customer without proper due diligence and abruptly ending the chat is something I haven't seen done in a long time. Hope your Managers take heed #PoorCustomerService
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Dan Woo
(@danwoo91) reported
Shoutout to @Fidomobile customer rep, she took my needs into consideration and turned it into a very satisfactory experience. When companies value their long time customers, they get loyalty in return. 👍👍
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Manoj Kumar
(@Manoj_0497) reported
I took 2 lines from Fido on September but no bill is issued till now and in between both lines got suspended and call the customer to get active again but they have not given the clarification and asked me to call again really very horrible service. @FidoSolutions @Fidomobile
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Mud
(@OttawaBrownGuy) reported
@Fidomobile what's the ETA on getting 5G? You're promoting and selling 5G compatible devices but don't have 5G network.
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Insanartist (ENG/FR)
(@TheInsanartist) reported
Hey @Fidomobile I know sometime an item can't be availlable, but when it's a used one on your site and it can take up to 2 weeks to ship it, I rather have the option to cancel a two years plan and bring my old one instead so I can use the service i'm paying with a working cell.
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hatershate
(@hiimkikoo) reported
@Fidomobile Is this how you treat your customers?! Just tells them to go do it themselves, then stops talking and puts them back on hold while the office is closed when you just don’t want to clarify a question they asked?!!!! I WAITED 4 F***KING HOURS FOR NOTHING!
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HITEN PATEL
(@HitenTheHero4) reported
@Fidomobile What a bad experience with cx care today waited for 1 hour for tech support and when they come on phone answer rudely and can’t find solution for me. Been with fido for 5 years and so disappointed with there customer solution specialist.
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Violet
(@Viola_mi) reported
@Fidomobile then when asked for plans available to me as someone whose been with fido for a while, hd quotes me the same price as a new customer. I guess loyalty means nothing to Fido
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Denis Viens du Lac
(@nelsonstreetlad) reported
@Fidomobile I have been trying to reach Fido all afternoon by phone, online chat and Twitter message to cancel one of my cell phone lines but no one answers. Why is that? What is your problem?