Fido outages and service status in Innisfil Heights, Ontario

Problems in the last 24 hours in Innisfil Heights, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Innisfil Heights, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Cicoria (@Ammazzato) reported 5 minutes ago

  @Fidomobile Is there a cancel my account button in your website? I’d like to cancel my membership.

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  Armand Swarts (@Smokeywoodbones) reported 6 minutes ago

  @Fidomobile So this is prioritized over taking care of current customers? A friend with a recently deactivated phone needs to reactivate but without the fido number active there are 0 means of reaching customer service. Chatbox non-functional, no ability to reach anyone on phone.

• 
  Kv N (@KvEncela) reported 11 minutes ago

  @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…

• 
  Shrikant Gupta (@Shrikan15918909) reported 12 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to old provider.#scammer

• 
  Oma (@Oma2414) reported 18 minutes ago

  @Fidomobile I dispute this balance and need someone from Customer Relations to finally resolve it before any collection action is taken. I have been frustrated beyond belief by your conflicting customer service representatives.

• 
  Tom McIntyre (@Shuzeke) reported 19 minutes ago

  @Fidomobile Please help, I accidentally selected change plan on one of my numbers and now I will be charged to pay out my phone amount, it was an accident

• 
  Aman Bhargava (@Amanbhargava23) reported 20 minutes ago

  @Fidomobile @Rogers I AM HAVING TROUBKE REGARDING BILLING ISSUES WITH FIDO AND SINCE IT HAS BEEN TAKEN BY ROGERS AS A CUSTOMER I HAVE SUFFERED A LOT WOUOD REWYEST EVERYONE NOT TO TAKE FIDO. IT HAS ONE OF THE WORST CUSTOMER SERVICE TO EVER EXIST THEY CANT EVEN FIND U IN SYSTEM

• 
  Red Hunt (@redhunttravel) reported 21 minutes ago

  @eranxah @Fidomobile Ya, just got my bill text message and it was $5 more than usual. I already had a +$5 increase last June. WTH? There is zero added value / improved service I’ve seen to validate it. I thought the @CRTCeng clamped down on sketchy price increases like this.

• 
  Aephraim Steinberg (@QuantumAephraim) reported 25 minutes ago

  @Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.

• 
  Vaibhav Panwar (@2vpvp) reported 25 minutes ago

  @Fidomobile Connecting to a customer specialist is so hard now. Awful experience. AI keeps on scheduling a call, there is NO option to connect directly, even if we need to speak right away. #Fido