Fido Outage Report in Kapuskasing, Cochrane District, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kapuskasing, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kapuskasing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (65%)
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Internet (26%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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(@TheRollModel) reported
@Fidomobile if I pay $60 4 2 wks - get stuck in 🇬🇩 due to the @AirCanada strike and have to pay another $60 for 2 wks when I could have did $70 for 30 days and u don't help a loyal customer... Lol I'm out!!!
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Ameen
(@ameen_sharma) reported
@FidoSolutions @Fidomobile @Fidomobile unblock roaming network doesn’t change plan price in use! Ur rep said they how after a call it ended as new contract with plan price changed! It looks rep making customer fool
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Anthony J Krusinckas
(@AJKuinckas72) reported
@FidoSolutions @Fidomobile Schedule a call back? Dealing with that AI assistant is ridiculous. It's really simple. You sent the wrong phone. You would even have the recording of me ordering it with agent. Just fix this. It's your mistake. #ccts #CustomerSupportFail
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Ameen
(@ameen_sharma) reported
@FidoSolutions @Fidomobile are I willing to help rather than pointing to random directions? Rep Made error i need someone whi can undo that U seem to be ai bot who can’t understand customer frustration
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Anthony J Krusinckas
(@AJKuinckas72) reported
So I even called in to @Fidomobile customer service. No help at all. This how you treat your customers? You make a mistake, send me the wrong phone. I HAVE to wait for a call back? @FidoSolutions and @Fidomobile nothing but problems #CustomerSupportFail #CustomerServiceFail
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(@TheRollModel) reported
Can't wait to get back to Canada so I can cancel @Fidomobile This is how u treat a loyal customer that is stuck abroad due to the @AirCanada strike.
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Eze Onyedikachi Lucky
(@EzeOnyedikachi6) reported
@Fidomobile please how can speak to human customer representative and not an automated machine response.
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(@TheRollModel) reported
@Fidomobile got no compassion or empathy for their customers. Customer service, non existent. The second I get back to Canada I'm cancelling my service and going to Bell
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lilbert
(@sunchiphater) reported
Don’t use @Fidomobile !! I’ve been trying to complete a transfer of responsibility for the past 3 days in person and over the phone and am being told something different every time, with customer service reps constantly giving conflicting info. Might as well cancel at this point
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Surender Kumar
(@imsurenderk) reported
Hi, @Fidomobile, disappointed with the service & how issue is being handled. I have been using Fido for last 4 years and deserve better treatment. feel like being scammed. I hv ordered a device and got a faulty one. returned the device bt still forced to use a bigger plan