Fido outages and service status in Kings Head, Nova Scotia

Problems in the last 24 hours in Kings Head, Nova Scotia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kings Head, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shrikant Gupta (@Shrikan15918909) reported 41 seconds ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving, but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  Jim (@Jim_363) reported 2 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  Ronalda Jones (@RonaldaMJones) reported 3 minutes ago

  @Fidomobile hey FIDO! Bought the travels plan in Canada. Has not worked at all. JACK is of no help. No one answering the phone line….Help!!!

• 
  Nojan Emd (@EmdNojan306) reported 7 minutes ago

  @Fidomobile another week went by and my voicemail is still in French. No support from Fido. I have been placed on hold for hours

• 
  Omotalade Kikelomo (@wandeomot) reported 8 minutes ago

  @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?

• 
  🇨🇦Palmer says: You can't accept the truth! (@001PalmerA) reported 9 minutes ago

  Man @Fidomobile and @Rogers Your customer service really sucks now. Now we have to schedule a appointment with your stupid ******* AI. That is so stupid it only cares about paying bills. So if we want to speak to a human being about a issue with a bill or account. It BS!

• 
  Schmermmmmmm (@schmermmmmmm) reported 10 minutes ago

  @Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.

• 
  Vaibhav Panwar (@2vpvp) reported 15 minutes ago

  @Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido

• 
  Julius & Teeko (@JuliusTeeko) reported 20 minutes ago

  @Fidomobile Terrible customer service. Why do I always think, 'this time it will be better'...

• 
  cleantecher (@cleantecher) reported 20 minutes ago

  @lynn130415 no one @Fidomobile dosent let u cancel ur phone plan then @Rogers threatens u with credit score issues and then eventually ur phone is cut off. then they offer u deals for how much little they r willing to settle with u when u wanted to cancel the plan before accumulating charges