Fido

Fido Outage Report in Kingston, Nova Scotia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kingston, Nova Scotia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kingston, Nova Scotia 12/22/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • OttawaBrownGuy Mud (@OttawaBrownGuy) reported

    @Fidomobile what's the ETA on getting 5G? You're promoting and selling 5G compatible devices but don't have 5G network.

  • 9_6_nick Nishant (@9_6_nick) reported

    @Fidomobile none of your customer care people are helping me out. Can you tell me what should I do?

  • emoco Emoco (@emoco) reported

    @Fidomobile Anyone else think there’s never been a dog behind the scratch and win wall? #fido

  • HitenTheHero4 HITEN PATEL (@HitenTheHero4) reported

    @Fidomobile What a bad experience with cx care today waited for 1 hour for tech support and when they come on phone answer rudely and can’t find solution for me. Been with fido for 5 years and so disappointed with there customer solution specialist.

  • _ricksen Rick Sen (@_ricksen) reported

    @Fidomobile @FidoSolutions There are some bad eggs in your Fido Montreal Chat support team. Blaming the Customer without proper due diligence and abruptly ending the chat is something I haven't seen done in a long time. Hope your Managers take heed #PoorCustomerService

  • ankit9648 ankit (@ankit9648) reported

    @Fidomobile @FidoSolutions very bad resolution of Issue with set up service !!! And neglected answer by Supervisor from fido- Nova Scotia -KELLY. Stop giving tempting call to old customers if you not want to give them what you offered. And have Courage to investigate!! Shame !!

  • danwoo91 Dan Woo (@danwoo91) reported

    Shoutout to @Fidomobile customer rep, she took my needs into consideration and turned it into a very satisfactory experience. When companies value their long time customers, they get loyalty in return. 👍👍

  • mcelotto Michael Celotto (@mcelotto) reported

    @FidoSolutions @Fidomobile DM'd you (can you take a look), still having issues from the 18th (or so). I get that it's Black Friday weekend, been on hold waiting for someone from technical support for about an hour now. What are the hours for technical support?

  • utpat1 Pat Bertrand (@utpat1) reported

    @Fidomobile terrible service and chat does work. Just signed up for a new phone and paid 268.00 down and then site crashes and all the money goes on my bill now have a credit for 268.00. no response from anyone

  • ForMyBro37 Markus (@ForMyBro37) reported

    @Fidomobile I have been with Fido over 5 years and was ok with service. Not estatic but Black Friday was an abomination. Upgrading to a new phone and getting the promotional AirPods and didn’t happen. My day yesterday, and now my morning is a nightmare and no AirPods either. Unnacceptable.