Fido

Fido Outage Report in Kirkland Lake, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kirkland Lake, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kirkland Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kirkland Lake, Ontario 12/29/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • n0_usernme Ravi (@n0_usernme) reported

    @Fidomobile @FidoSolutions @Fidomobile I ordered iphone 14 pro max via call with Representative on Nov 04.He said it will be delivered in 10-14 days. It’s been 20 days already and its not shipped. I have been with Fido since 2018. Called fido twice but they said we cant help you with this.

  • Saji2105 samir rana (@Saji2105) reported

    @Fidomobile @CCTS_CPRST: Hello, your wait time over phone is 3 hours this is crazy, I have issue with credit card payment, My payment went through Nov 2nd but stills I am owning to Fido 2 bills

  • EsmerTyr Esmer Tyr (@EsmerTyr) reported

    @Fidomobile you agents keep lying to me and failing to resolve incorrect billing issues. I need an email point of contact of a someone who can actually help

  • Spencer__W__ Spencer W. (@Spencer__W__) reported

    @gfinockio @Fidomobile @koodo Fido sucks. I asked them, as a customer of 5 years, if I could have a $50 for 20gb deal and they said no despite my old plan being $50 for 10gb. I cancelled my contract, went to Bell, got the plan I wanted plus a new S22 ultra for $9 less a month than I was paying fido.

  • abuanandhere Abu Anand (@abuanandhere) reported

    Most of us rely heavily on the home internet connection to work. This is causing huge confusion and inconvenience for multiple customers. Really frustrating experience. (2/2) #outage @FidoSolutions @Fidomobile @Rogers

  • CrisContesti Cristina Contesti (she/her), CMP (@CrisContesti) reported

    @Fidomobile I'm calling in and the message is saying that for reasons out of our control they can't take my call and then hang up. No other option. Horrible customer experience.

  • Eliz__Mitchell Elizabeth Mitchell (@Eliz__Mitchell) reported

    @Fidomobile Fido workers are trying very hard but Fido has TERRIBLE customer service. 3 people spending 2.5 hours on hold, waiting 1.5 hours for a call back, we'll have to pay $50 each for the name change which we first asked for years ago. I am escalating to the CCTS.

  • gfinockio Glenn Finockio (@gfinockio) reported

    Seeing some very tempting deals popping up for cellular service this Black Friday - @Fidomobile just offered me $35 a month for 20GB of data and perks. I wonder if @koodo would play ball and match, or at least come close? Maybe it's time I make some calls and visit some kiosks...

  • cochilador Dorminhoco insone (@cochilador) reported

    @Fidomobile thank you for charging me 24 dollars for US roaming when I was in Edmundston-NB (never crossing the US border) and for saying that you can't give my money back because "it was automatic" and the customer service agent can't do anything about it. Nice going! 👌🏻

  • KF20204 KF2020 (@KF20204) reported

    @Fidomobile I have been on the phone for four hours, been transferred to four operators and they just hung up on me and when I call back they say they are closed. The issue retains to my account being charged for a modem box which I had returned and also have the receipt