Fido Outage Report in Kirkland Lake, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkland Lake, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kirkland Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (44%)
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Phone (44%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Pretorius
(@_kirstylee) reported
@Fidomobile I have had no mobile data service since Friday afternoon. Cannot get through to a live agent on chat. Spent 1h50 this morning holding for customer service. Cannot get through to technical support. In-store staff could not help. How do customers actually get support?!?
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Akira
(@yu231233) reported
@akshayp2312 @Fidomobile @san_bains Fido customer solution people said they would call me back with confirmation or whatever, they never called back. Today, after two hours wait, an incompetent person put me back to the wait line. The chat service was cut off unless you keep typing. Being busy is not excuse.
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MOHAMED OSMAN
(@M0_0SMAN) reported
@Fidomobile not even trying to keep up the facade of customer service anymore lol just straight up "we cannot answer your call at this time" during business hours
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John Higo
(@Sandymctyre) reported
@Fidomobile nothing quite makes a customer feel valued like sitting on hold for almost an hour, finally getting connected to someone, getting out on hold then 'due to unforseen circumstances we're unable to assist you, call again later'... TWICE.
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Betch
(@Betch1213) reported
@Fidomobile I just wanna say whoever your loyalty customer service agent is that just called me. They deserve a raise. Seriously the best energy and most helpful customer service agent I’ve ever encountered.
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Keegan D
(@kegroson) reported
Hey @Fidomobile I’ve added 3gigs of data in the last 4 days and can’t get ahold of you and it’s been going on for months. How do I correct this problem?
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Akira
(@yu231233) reported
@Fidomobile I am telling the truth. Fido's management does not manage the problem. Lying to customers is not appropriate. I would ask Fido to deal with my issue as soon as possible and explain to me why I am paying for bad services.
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Akira
(@yu231233) reported
@akshayp2312 @Fidomobile @san_bains Lying to customers and offering poor services would not be resulted from being busy. Something is not right about the company management.
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sam sheen-manor
(@SheenManor) reported
When you try to call @Fidomobile and they just hang up because they're "too busy" hah.. great support guys. Wonder why I'm calling... oh yeah, to cancel.
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Oleg 🇺🇦
(@olegkuibar) reported
The most awful customer support award goes to @Fidomobile 5 days no answer from customer support calls. Nobody calls back. Literally hours of waiting on a call for someone. Now my calls are dropped automatically. Amazing … All I need is to manually transfer phone number …