Fido

Fido Outage Report in Kirkland Lake, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kirkland Lake, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kirkland Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kirkland Lake, Ontario 01/15/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (38%)

    Internet (38%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • jashanrana JASHAN RANA (@jashanrana) reported

    @Fidomobile @FidoSolutions My new internet connction is not wrking for past 3 days. Tried to contact customer suport 3 times but been on hold for more than 1 hour each time. Tried live chat they disconnected it. Str people say they can book a technician appointment. Help please

  • 40Samchen sammy (@40Samchen) reported

    @Fidomobile WORSE Fido service experience EVER, home Internet been cutoff for 2 days already and problem still not solved YET. None of the customer service agent can provide me any help or solutions at all and keep transfer me to different departments, which is 6+ hr wait time.

  • econstack Ron Leung (@econstack) reported

    @Fidomobile hey you make it hard to cancel my data add on. If I want to do a one time data add-on, you make it recurring and I have to call to cancel but you don't take these calls anymore. If I can't find an easier way to cancel, I will just switch carriers.

  • iamanjain2471 Aman Jain (@iamanjain2471) reported

    @Fidomobile Hey, please don't ask us, are you happy with our services? because you guys don't know how to treat your loyal customers.

  • 20nims Peace (@20nims) reported

    @Fidomobile - I can’t believe that your customer service team is so buzy that it takes them almost 12 hours for chat support ?? #WhatAShame

  • xena_and_gabby PMac 🏳️‍🌈 (@xena_and_gabby) reported

    @Fidomobile Your Automatic customer service is horrible and waiting 2 hours for someone to pick up a phone or FORTY minutes for someone to answer a chat is ridiculous. Poor customer service. Finally got things wrapped up - but took waaaay too much of my time. D-

  • Kumar_Andhra కుమార్ (@Kumar_Andhra) reported

    @Fidomobile Ordered a mobile phone and it showed me that I would get it in 2-5 days. Didn't receive tracking information and there is no way I can check it online. Terrible service this is!

  • 40Samchen sammy (@40Samchen) reported

    @Fidomobile Could you please fix this issue to resume the internet ASAP

  • roonie742 Roonie ♥️ (@roonie742) reported

    @Fidomobile I asked for a supervisor or manager multiple times and was told that is not possible. When did that change? Can customers no longer speak to someone with more knowledge when faced with an issue? 🤔 #overit #badbusiness #customerexperience

  • TantaliznMoksha Ravi Thacker (@TantaliznMoksha) reported

    @FidoSolutions @Fidomobile got no option but to look for other telcos who might charge me more but won’t fool me and stick to their commitment atleast . Don’t offer deals if you can’t give customer the phones . Don’t fool them