Fido

Fido Outage Report in Kirkland Lake, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Kirkland Lake, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Kirkland Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Kirkland Lake, Ontario 11/19/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • bangbangdown Iggy (@bangbangdown) reported

    @Fidomobile Why is it impossible to reach a human? First, I’m stuck with your useless AI support, then I’m forced to talk to another machine just to schedule a call back the next day. This is terrible customer service.

  • _AMOIT_ BFFR_Gahdammit (@_AMOIT_) reported

    Hey @Fidomobile, I bought a BYOD plan online and ported my number over, but my eSIM is still stuck on SOS after 24 hrs. I can’t call or text, and AskJack is telling me to schedule a call (how, if I have no service?). Please check DMs and help me fix this ASAP.

  • MoralInsaan Moral Insaan (@MoralInsaan) reported

    @Fidomobile you are the worst service provider ever!!! What a shame you looting money on no grounds. What a shame!!!

  • JessicaPhu jessica phu (@JessicaPhu) reported

    @Fidomobile I scheduled a call back for the next day to change my account. I get the call back and the service rep hangs up on me or “disconnected”. Now I have to wait until tomorrow to schedule another call back. This isn’t available online, please can someone just help today?

  • nitinv8 Nitin Verma (@nitinv8) reported

    @Fidomobile @Rogers please please cancel my FIDO mobile connection. I have been trying to get it done for last 3 months but apparently your customer service doesn't work anymore. My account number is 50470501

  • FranzThomas Franz Thomas™ (@FranzThomas) reported

    How is @Fidomobile an actual “tele-communications” company? 🤷🏾 how can you not be able to talk to anyone? I’m embarrassed to say I’ve been a customer for 20 years! 🤬 Their “Artificial Intelligence” is built off their “Actual Intelligence” so nothing works #IKNOWFRANZ

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Fidomobile my service is cut and you'll be paid on 2 days from now and you won't restore service. Wtf has happened to you guys? In the middle of a cost of living crisis for Canadians you bring in draconian rules that screw us harder than you've been screwing us?

  • pureshotzz TheRealPureshotzz (@pureshotzz) reported

    @Fidomobile where is my google pixel 10 pro XL!?!? I pre ordered it and on release day it's on back order... and when I tried to talk to customer service was basically hung up on twice because every time i was transfered it would just send me back to the automated operator.

  • yayoii yayoi (@yayoii) reported

    @Fidomobile I sent DM. Do you mind checking? Chat with customer service is not available.

  • ravipalgoyal Ravi Goyal (@ravipalgoyal) reported

    @Fidomobile My phone with Fido eSIM has suddenly stopped working, and I need a replacement eSIM for my new phone. I can't find an option in the app or on the website to order one. How can I get this sorted and restore my service ASAP?