Fido

Fido Outage Report in Lac La Biche, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Lac La Biche, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lac La Biche and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Lac La Biche, Alberta 09/19/2024 11:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (40%)

    Phone (40%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Aquairena Irena Li (@Aquairena) reported

    @Fidomobile Your call center manager screwed my day. I have never seen my husband talking to anyone with his hands shaking due to all the anger from one simple billing issue. We still have got your flyer that offers us a $35 plan and the small words say “$20/mo bill credit”

  • CevaSophia Sophia Ceva (@CevaSophia) reported

    @Fidomobile @FidoSolutions I got my issue sorted within mins by pretending I'm a new customer &calling, all while the inept Chat Rep had me on hold as she "read notes on my file". Anyone reading this call Fido pretending you are new do not give in to their new system #FidoSucks

  • CevaSophia Sophia Ceva (@CevaSophia) reported

    @FidoSolutions The problem is that @Fidomobile thinks they can pick when & how a customer communicated with them but it is up to the customer. Expecting us to make an appointment to reach someone by phone is disgusting. Moving to Telus!

  • iqqqqqy Musings of a Brown Girl (@iqqqqqy) reported

    @Fidomobile can I get some customer service please 😭

  • CevaSophia Sophia Ceva (@CevaSophia) reported

    @Fidomobile it's ridiculous that when I call Fido pretending I'm a new customer my call is processed within seconds but when I say I am existing customer I have to book an appointment days ahead to speak to someone. #FidoSucks

  • RainCarbon carbon rain (@RainCarbon) reported

    @Fidomobile I have been trying to resolve a problem with you for an hour you don’t provide a call back service and the Just Jack is in a loop I cannot keep trying in my info endlessly please respond

  • OneAlphaJohnny Ajay Malhotra (@OneAlphaJohnny) reported

    @canstartco @Fidomobile Almost all Phone Support is so painful?

  • Rita380 Rrrrrrrrrrrrr (@Rita380) reported

    @Fidomobile Lol be a better customer friendly company. I’ve endured to many years of being overcharged for peanuts on my data plan. Do me a fa or tho, put me on the do not contact list to beg me back, I’ll never return to Fido again. I’m taking my phone number and leaving you the dog.

  • Mariam787068241 Mariam Didi (@Mariam787068241) reported

    @Fidomobile have been trying to contact customer service, worst ever.

  • canstartco Canada Startup Company (@canstartco) reported

    Why we strongly recommend all businesses to NEVER outsource support. I was on a 45 minute call with #fido just for Ms Kamal @Fidomobile to give me excuses, continually making typing sounds and still not able to do a simple SIM migration.