Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Lakefield, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Fido
Fido is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
Total Blackout (3%)
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Fido Issues Reports Near Lakefield, Ontario
Latest outage, problems and issue reports in Lakefield and nearby locations:
Complain about this at least once at week @Fidomobile. My service is crap! One bar IN MY HOUSE. How many calls have I missed? Not sure but I know my doctors can’t get ahold of me! Awesome!!!
Fido Issues Reports
Latest outage, problems and issue reports in social media:
been with fido for over a decade and am being pushed to my limit trying to get answers via customer service as they can't seem to actually heed my words and understand the issue. what happened #fido you used to be great! @FidoSolutions @Fidomobile
@Fidomobile I've been experiencing the worst customer service since I've added a new line to my account. Fido agent makes a mistake and I'm the one who has to be on phone/chat with them for few hours just to fix his one mistake! It's been more than 2 months
@Fidomobile hi. I need to cancel a mobile connection. How to do that?
Had some terrible customer service just now with #fido aka #rogers. Customer service literally named called me and then ended the chat unilaterally LOL! WORST customer service I've experienced by a mile!! I have the logs if interested @Fidomobile @Rogers
@DesignIsabelle @Fidomobile That's how a wireless carrier should treat their customers so they can continue using their service.
So now @Fidomobile support tells me that blocking international and long distance calls doesn't block calls to the US an Mexico, even though the previous support agent placing the block forgot to mention that.
@Fidomobile - I returned my Home internet router on 24/03/2023, but i got an email today saying that the equipment is not yet received. I have a copy of the Canada post recipe. Can you help.
The price of the worse telecom company in Canada goes to @Fidomobile your lack of customer service and of professionalism is disappointing.
So @Fidomobile help me figure this out. I am given 5+ extra hours of data but let’s say I run out of my own data and try use that data, it doesn’t let me cause I don’t have anymore data and it doesn’t work on wifi…..Sooooo how does that make sense?
@Fidomobile @FidoSolutions NO FIDO!! Fido promised giving me 5G more data without extra charge, while changed my plan with higher rates, without informing me, charged me $50 more every month. I am new customer since January, this is really disappointing. Will change provider.