Fido outages and service status in Listowel, Ontario

Problems in the last 24 hours in Listowel, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Listowel, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Canada Startup Company (@canstartco) reported 8 minutes ago

  Why we strongly recommend all businesses to NEVER outsource support. I was on a 45 minute call with #fido just for Ms Kamal @Fidomobile to give me excuses, continually making typing sounds and still not able to do a simple SIM migration.

• 
  carbon rain (@RainCarbon) reported 10 minutes ago

  @Fidomobile I have been trying to resolve a problem with you for an hour you don’t provide a call back service and the Just Jack is in a loop I cannot keep trying in my info endlessly please respond

• 
  Taran Sharma (@taransharmadeep) reported 11 minutes ago

  @Fidomobile @FidoSolutions I just had a the worst customer experience solution call. I called to request removal of one additional roam likehome charge, the specialist on the call wasn’t trained at all and after 49 mins, hung up on me without providing solution. Crazy!

• 
  arusha (@Abbaniii) reported 13 minutes ago

  @Fidomobile @FidoSolutions I’ve never been this frustrated and disappointed with your service before. Your employees gave me incorrect information, promised to have the issues FROM YOUR END resolved within 48 hours and then take more an 1 week for a simple internet installation?

• 
  Sophia Ceva (@CevaSophia) reported 14 minutes ago

  @Fidomobile @FidoSolutions I got my issue sorted within mins by pretending I'm a new customer &calling, all while the inept Chat Rep had me on hold as she "read notes on my file". Anyone reading this call Fido pretending you are new do not give in to their new system #FidoSucks

• 
  Irena Li (@Aquairena) reported 18 minutes ago

  @CircularLogic89 @Fidomobile One helpful rep on my third call confirmed that the promotion was never set up at the beginning. So if I wait until my third or fourth or fifth bill, I will still be charged for the full monthly fee with no monthly discount and no credit on the activation fee.

• 
  Saffina Jinnah (@saf15) reported 19 minutes ago

  in a wild turn of events i just received excellent customer service from a fido rep named daniel on live chat @Fidomobile i really appreciate his patience and sleauthing and problem solving! its not just becaus i got the solution i needed but because he took time to understand :)

• 
  A (@aaayjc) reported 19 minutes ago

  @Fidomobile fix your damn network

• 
  Sophia Ceva (@CevaSophia) reported 20 minutes ago

  @Fidomobile it's ridiculous that when I call Fido pretending I'm a new customer my call is processed within seconds but when I say I am existing customer I have to book an appointment days ahead to speak to someone. #FidoSucks

• 
  Irena Li (@Aquairena) reported 20 minutes ago

  @Fidomobile Your call center manager screwed my day. I have never seen my husband talking to anyone with his hands shaking due to all the anger from one simple billing issue. We still have got your flyer that offers us a $35 plan and the small words say “$20/mo bill credit”