Fido outages and service status in Listowel, Ontario

Problems in the last 24 hours in Listowel, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Listowel, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Unapologetic Queen✨ (@_FucknBossChick) reported 7 minutes ago

  @soban_shaikh @Fidomobile Yeah. Their customer service has really gone downhill the last few years. I stayed with them so long because of the customer service but now it’s why I will be leaving unfortunately.

• 
  Zee Hamid (@zeeinmilton) reported 10 minutes ago

  @Fidomobile - your service absolutely sucks! My dad's eSIM isn't working and there's no way to talk to a human. Your chatbot tells me that a human will call me on Tuesday evening! It's Friday! Who has time to wait 4 days.

• 
  Faye 🙋🏻‍♀️ (@ffurdyk) reported 11 minutes ago

  @Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.

• 
  cpslifestream (@cpslifestream) reported 12 minutes ago

  @Fidomobile WTF is going on? I have to schedule a call and wait a couple days for someone to get back to me as a paying customer?

• 
  David Hamilton (@DavidH_VanBC) reported 13 minutes ago

  @Rogers how many times do I need to ask you and @Fidomobile to stop calling me. And when I do, your people hang up without acknowledging! #rude

• 
  Nav ID (@7Navid7kg) reported 16 minutes ago

  @Fidomobile I have been trying to cancel my phone service by calling your company multiple times. Each time I inform the representative that I wish to cancel my line, they hang up on me. This is unacceptable and reflects very poor service. Please address this issue asap

• 
  Lino's Version (@LinosVersion) reported 16 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Kv N (@KvEncela) reported 17 minutes ago

  @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…

• 
  Benn Prend (@BenPrendergast) reported 18 minutes ago

  The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.

• 
  Franz Thomas™ (@FranzThomas) reported 21 minutes ago

  How is @Fidomobile an actual “tele-communications” company? 🤷🏾 how can you not be able to talk to anyone? I’m embarrassed to say I’ve been a customer for 20 years! 🤬 Their “Artificial Intelligence” is built off their “Actual Intelligence” so nothing works #IKNOWFRANZ