Fido Outage Report in Marieville, Montérégie, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Marieville, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Marieville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (49%)
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Internet (35%)
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E-mail (7%)
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Wi-fi (5%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Rose Watkins
(@rosewatkins2015) reported
@Fidomobile Why is it so impossible to get decent service from Fido? After an hour with an agent, he could not fix my problem because it was a "software problem or something." That was his answer to the problem. He refused my request to speak to a supervisor.
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Ben Hardy
(@benbjammin12) reported
@Fidomobile Absolutely the worst customer service experience I’ve experienced. Hung up on after waiting on hold for 45 minutes because I went on hold to get the info to pay you guys. Definitely will be canceling my internet after this. Trash company with trash staff.
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Noor
(@Lightwhatever) reported
@Fidomobile @FidoSolutions after waiting for my callback appointment all day i get to hold for over 20 mins then you hung up on me and i cant get anyone to ******* answer me. Yesterday i was on hold for over 2 hours and while speaking to someone finally i get hung up on #WTF
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Dino Mani
(@DinoMani2) reported
from
Toronto, Ontario
@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
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dorianbanks.eth
(@dorianbanks) reported
@raaul26 @Rogers @Fidomobile Down in Vancouver for a couple hours now.
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Abu Anand
(@abuanandhere) reported
@FidoSolutions Just finished a chat with your tech support who ended the conversation abruptly saying there is no ETA on when the services will be restored. How are customers supposed to rely on your services? @Fidomobile @Rogers
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Abhinav M
(@abhinavmahajan_) reported
@FidoSolutions @Fidomobile After a frustrating wait time on a refund I am tweeting hoping someone might act on it. I have a bill credit due to overpayment pending for Sep. Now, after waiting n numerous follow-ups I have given next date till 12 Dec. #fido #phone #COMPLAINT
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Katie Granton
(@katie_granton) reported
@Fidomobile your call back option on the IVR is advising you to hold for the next representative after inputting the information for the call back. Can you fix this? It’s confusing.
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Abu Anand
(@abuanandhere) reported
Most of us rely heavily on the home internet connection to work. This is causing huge confusion and inconvenience for multiple customers. Really frustrating experience. (2/2) #outage @FidoSolutions @Fidomobile @Rogers
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CR Robson
(@CatTouchThis) reported
@Fidomobile The credit card is new, but valid. I called my bank to confirm and made a purchase during my chat with @Fidomobile to ensure it was working. I don't know what the issue is and the support agent has just decided to ignore me.