Fido outages and service status in Markdale, Ontario

Problems in the last 24 hours in Markdale, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Markdale, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shrikant Gupta (@Shrikan15918909) reported 3 minutes ago

  @Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.

• 
  Nilesh (@nil1971nilesh) reported 9 minutes ago

  @Fidomobile URGENT My wife’s credit score dropped 140+ points due to FALSE $627 balance on Fido account CLOSED & PAID in 2022 Same issue in 2024 fixed with written proof now AGAIN We have proof Fix with TransUnion & Equifax immediately or CCTS #Fido #CreditScore

• 
  Armand Swarts (@Smokeywoodbones) reported 10 minutes ago

  @Fidomobile So this is prioritized over taking care of current customers? A friend with a recently deactivated phone needs to reactivate but without the fido number active there are 0 means of reaching customer service. Chatbox non-functional, no ability to reach anyone on phone.

• 
  BFFR_Gahdammit (@_AMOIT_) reported 10 minutes ago

  Hey @Fidomobile, I bought a BYOD plan online and ported my number over, but my eSIM is still stuck on SOS after 24 hrs. I can’t call or text, and AskJack is telling me to schedule a call (how, if I have no service?). Please check DMs and help me fix this ASAP.

• 
  Nicole (@GreencitygalTO) reported 11 minutes ago

  @Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?

• 
  Moral Insaan (@MoralInsaan) reported 11 minutes ago

  @Fidomobile you are the worst service provider ever!!! What a shame you looting money on no grounds. What a shame!!!

• 
  liane bisaillon 🇨🇦 (@Lianebisaillon) reported 12 minutes ago

  @Fidomobile lately on my cell people can't seem to hear me properly.They say it sounds like I'm underwater, far away or words are missing. I phoned your customer service & they'll help me Wed at the earliest. You call that customer service? Unimpressed

• 
  BrianM (@briangm11) reported 15 minutes ago

  @1111SpiritualBb @Fidomobile Hope you post a follow up here. Almost NO competition in banking, telcos, etc means they can all ditch customer service staff in order to maximize profits, dividends, executive bonuses, etc.

• 
  Kv N (@KvEncela) reported 18 minutes ago

  @Fidomobile was signing for a new plan and as usual nothing worked , submitted license and photo then shows message need more information and a contact number shows that is not in service, bunch of incompetent…

• 
  Rick Houle (@houle_rick) reported 22 minutes ago

  @Fidomobile I cannot believe how TERRIBLE your service is. I am trying to update my card information on your website. It prompts me to go to call the phone number. I cannot update it on the phone, I CANNOT GET A REAL PERSON…and it prompts me to go to your website. TRASH!