Fido Outage Report in Mattawa, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Mattawa, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Mattawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa D’souza Vaz (@Melissadsouza28) reported
@Fidomobile I am surprised that no one in your organization cares about customer retention or loyalty. I think it’s time to find a service provider that does. Your customer service just hang ups or runs into tech issues and have no solution. #poorcustomerservice #fido #Canada
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ibluesummers (@ibluesummers) reported
To any @Fidomobile long term customers who are on the $90 30gb plan and are wanting the $60 30gb plan they are offering to brand new customers. All u gotta do is cancel your account and make a new one. Cause they clearly don’t care about keeping long term customers…
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a d j o w a 🍬 (@niveaRose) reported
Who is y’alls internet provider!? Need to switch ASAP! @Fidomobile SUCKS! Paying big, big money for no good reason!
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dougee (@dougee) reported
@Fidomobile what a complete waste of time and effort it is dealing support for a minor issue. It’s a complete waste of time following what support tells you to do!
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Urz Heer (@urzheer) reported
@Fidomobile Why cant I get my billing resolved? It’s been a month of trying to use your useless AskJack, non existent CSR /# / email. I still have no resolution of a cell numbers that I had disconnected but a phone I want to pay for. I need my billing issue resolved. Pls call me!
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George Huang (@georgehuang_mrc) reported
@CircularLogic89 @Fidomobile Yes. With personal hotspot enabled, USB connected to PC, play YouTube for 10min on PC, cellular data stream away 32.4MB, personal hotspot shows 32.4MB, system service is 14.4KB. If disabled personal hotspot, no cellular data costs.
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Lisa Hayman (@caymamamia) reported
@Fidomobile I am furious that I had to pay $40 for extra data for 3 days when I pay you people over $500 a month. No way to call you - no customer service. Bye!
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Beefy_McWhatNow (@BeefyMcwhutNow) reported
If you would like to have your day ruined chose fido they have terrible wifi, non working customer service phone and an online chat that doesn’t even work. #dobetterfido @Fidomobile
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Kayla Black (@KaylaKing2021) reported
@Fidomobile @BeefyMcwhutNow Same issue! I work from home and my job is on the line right now because every single phone line says “our offices are exceptionally closed” I need tech!!!!
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Kayla Black (@KaylaKing2021) reported
@Fidomobile WHY every line I call does it hang up saying “Our offices are exceptionally closed!!!!!!” I work from home and need tech assistance, my job is on the line braise of your horrific Customer Service. Wifi not working.