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Fido

Fido service status in Medicine Hat, Alberta

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Medicine Hat, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • jzfromcalgary
    Jeremy Zhao 🇺🇦 (@jzfromcalgary) reported

    Got my bill and there was no credit from @Fidomobile for the outage. Why let us down even more?

  • apukumarghose
    Apu Kumar Ghose (@apukumarghose) reported

    @Fidomobile I am unable to contact any customer service agent by calling 611. It always sends me to bot. How can I close my account? My account contains 2 mobile numbers. I found the service of Fido is getting worse.

  • Kfortch
    Kyle Fortch (@Kfortch) reported

    It’s actually embarrassing how bad @Fidomobile customer service is. And their network in general. Switching companies ASAP! Maybe to one that doesn’t lose service for days. Who should I go with ? @Bell_Support maybe?

  • CessaPerry
    CessaP 🌸 she/her (@CessaPerry) reported

    @Fidomobile why are your ethics so bad that U offer a good data deal 2 one phone number I pay for monthly, but rip off the other one? #unethical a phone I bought in full last month given told 15G $40/month yesterday but won’t offer same 2 my other number I’ve had for decades. 🤮

  • SteveDaly15
    Steve Daly🇨🇦🇺🇦 (@SteveDaly15) reported

    @Bryson_M @Fidomobile I’d expect the next one. I got my bills just a day or two after the outage.

  • soheilmazinani1
    soheil_mz (@soheilmazinani1) reported

    @Fidomobile Hi 👋 guys i just wanna share one of my terrible experiences i had recently with rogers. I recived call from rogers .and a person told me a device you return to us has missing part They told we will charge you whole of price of phone and i was shoked maybe this call is scam call

  • HWMGhost
    Gee Host (@HWMGhost) reported

    @Fidomobile @RogersMobileCa Not happy with the current state of your service. Over 100 a month and data is still slow and won't load Twitter and YouTube. Switching up

  • Ms_Okoye
    Frannie (@Ms_Okoye) reported

    @Fidomobile so I didn't get my rebate for the service outage in my bill....what's that about?

  • minigoldendoodl
    Kattrailruns🇨🇦 (@minigoldendoodl) reported

    So I get an email from the CEO of Rogers informing me I’ll be receiving a credit equivalent of 1 day on my cell phone bill for the #rogersoutage. (Whoop-d-do) I get my bill today from @Fidomobile with no discount! #wtf!!! Anyone else experience this?

  • jerclarke
    jer clarke 🌿 𝓉𝒽𝑒𝓎 (@jerclarke) reported

    Boy, @Fidomobile has a seriously decrepit tech situation going on. I was told on the phone that you simply can't manage pre-paid accounts on the website, it has to be done over the phone. But the website lets you try to do it, it just doesn't work 🙃