Fido outages and service status in Moncton, New Brunswick

Problems in the last 24 hours in Moncton, New Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aman Bhargava (@Amanbhargava23) reported 3 minutes ago

  @Fidomobile I AM BEING CHARGED EXTRA AS A FRAUD GOR THE SERVICES I HAVENT HIRED I NEED HELP

• 
  Phil D. (@skarface789) reported 5 minutes ago

  @Fidomobile hey Fido, I accidentally added. Us travel pass to my daughters number which is currently set as the default (it shouldn’t be). Customer support says the 50$ charge is going through and cannot be moved. She is nowhere close to the us and I’m here now. Please explain the logic.

• 
  Oma (@Oma2414) reported 5 minutes ago

  @Fidomobile @FidoSolutions I’ve called 12+ times about charges for services that were never activated or used. Your notice says you received “no response” from me, yet I’ve repeatedly contacted customer service, billing, and collections with no resolution.

• 
  Fari Tow (@EffTee1) reported 13 minutes ago

  @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UhhappyCustomer

• 
  M (@tvinbnwv) reported 13 minutes ago

  @Fidomobile Hello, can I contact you guys via DM? I need help regarding my mobile plan but couldn't access contact in any ways since I am abroad and my fido SIM card doesn't work. I can't get a call back or anthing. Please help me!

• 
  Hasan Unlu (@hasanun03898098) reported 21 minutes ago

  Wooow @Rogers @Fidomobile you claim to be the number 1 yet there is no support after 7 or 8 pm. I transferred my number from Fido to Rogers replied YES and still got a cancelled after 90 mins message. Now support is closed and I cannot call anyone. What a joke. Shame!

• 
  Not Op Cue (@NotOpCue) reported 22 minutes ago

  @iFightForKids That's why I switched from @Fidomobile when they raised my price, cause the Ai virtual call in was so unbearable and you could not speak to a human same day. You had to book a callback for several days down the week.

• 
  Linny (@IosonoLf) reported 23 minutes ago

  @Fidomobile Hello Fido - we’ve tried calling you three times now and we keep getting nowhere. We keep having to schedule a call to speak to anyone. Can anyone help us?

• 
  Tom McIntyre (@Shuzeke) reported 23 minutes ago

  @Fidomobile Please help, I accidentally selected change plan on one of my numbers and now I will be charged to pay out my phone amount, it was an accident

• 
  C (@Craig17981815) reported 24 minutes ago

  @Fidomobile does having the rogers card also give fido customer the free roaming days?