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Fido

Fido Outage Report in Moncton, Westmorland County, New Brunswick

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Moncton, New Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 58% Phone (58%)
  • 27% Internet (27%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • jodellefsdj
    Jodelle De Jesus (@jodellefsdj) reported

    Scheduled a @FidoSolutions @Fidomobile tech to come replace our broken modem. Waited night & day. Tech came in the evening without a modem. Wtf is the point of troubleshooting w/ the specialist & reporting we don't have a modem only for tech to come not knowing we need a modem?

  • _colink
    Colin Knowles (@_colink) reported

    .@fidomobile @fidosolutions Your website says 8GB/$52 (which is still pretty bad), but the best plan you'll give me, an existing customer, is 8GB/$55 - and I had to chat with CS to get it. Can you fix this without wasting more of my time?

  • alizeh__
    🧚🏽‍♀️ (@alizeh__) reported

    i am beyond horrified by the customer service i just received from @Fidomobile. Absolutely disgusting. This company has no integrity and no one working there knows how to treat another human being

  • HarajukuHUNNAY
    Khrishelle (@HarajukuHUNNAY) reported

    @Fidomobile is the actual worst provider ever. Everyone I call them i left more frustrated. They fail to resolve issues and don’t uphold any quality of professionalism 😡😡😡

  • babydoook
    nsvb (@babydoook) reported

    Fido internet is down again @FidoSolutions @Fidomobile 👀 we’re losing hours and $$$ from work because of this FYI

  • BadShah_89
    The Bad Shah (@BadShah_89) reported

    @Fidomobile @Rogers you guys are the scum of the earth. Your customer service hangs up 3 times on me and and says they are transferring me to a supervisor.

  • ate_cass22
    Cassandra Li 🏳️‍🌈 (@ate_cass22) reported

    @Fidomobile The service around the Tilbury Area in Delta BC is severely lacking! Cant get more than one bar of service! Is there something going on with the network?

  • justa_girl_TO
    Say Mwah (@justa_girl_TO) reported

    @macauleigh @Fidomobile Same! Help!

  • DanielE07729416
    Dave Williams (@DanielE07729416) reported

    @Fidomobile How do I file a complaint? I was offered a phone upgrade on Sunday and told I would be called back. Now get calls from Fido multiple times a day and as soon as I answer I’m hung up on. When I call in I’m told nothing is on file about a phone upgrade. Change providers?

  • meowtek
    MeowTek (@meowtek) reported

    .@Fidomobile I’ve had another roaming issue where roaming automatically activated even though cellular data was turned off and I didn’t call/text anyone. Now I’m 100% certain this occurred previously. It was at the same location. Should I DM to get this resolved?