Fido Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (45%)

2. 

   Phone (43%)

3. 

   E-mail (5%)

4. 

   Wi-fi (3%)

5. 

   Total Blackout (2%)

6. 

   TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Karen Verbeek (@karencwv) reported 6 minutes ago

  @craselrau @Fidomobile @Rogers Having to buy the extra data because of the outage at our data is such an insult. Here customers, pay for our mistakes on the day of and again!

• Uche (@Nwankw00) reported 6 minutes ago

  Fido is literally the worst service and have the worst customer care @Fidomobile idc idc I’ll see you tomorrow

• 🏑 (@HocKeysidhu) reported 8 minutes ago

  @CircularLogic89 @Fidomobile We both remained fido customer more than 90 days

• CircularLogic (@CircularLogic89) reported 11 minutes ago

  @HocKeysidhu @Fidomobile That 2-3 billing cycles is only after the verified the referral. Are you aware there are stipulations with the program? For example, if the referer had not been a customer for 30 days, they wouldn't be eligible to refer.

• Femme (@thefemmefighter) reported 12 minutes ago

  Im confused why @Fidomobile even has storefronts anymore when they can’t actually do anything to help and you always have to call customer service anyway. Rather annoying🤨

• Naina (@SiddShuklafan) reported 14 minutes ago

  @Fidomobile you lost me as your customer because you are no longer allowing people to get a phone who used their overseas passport to sign up with you. I have been with fido for last 4 years and now I have all Canadian Id proofs but you guys made nothing works.

• 🏑 (@HocKeysidhu) reported 14 minutes ago

  Furthermore, if the customer returns back to Fido, they will charge the same connection fee they already charged. Why does a customer have to pay connection fees multiple times for the same operator? Why @Fidomobile is not doing a fare #telecom business ?? #rogersoutage

• J. (@VIVIIXIV_) reported 15 minutes ago

  .@Fidomobile can you confirm that you’re still giving out bill credits for the outage and NOT additional data? Why am I hearing we’re getting an extra 5 gb instead?

• CircularLogic (@CircularLogic89) reported 15 minutes ago

  @HocKeysidhu @Fidomobile They don't always waive the charges if assisted by customer service. Sometimes they have promotions to waive them. Those promotions might only be store specific as well. If that store didn't enter the proper code to waive the fee, you might need to return to that store.

• amitchopra (@amitchopra_64) reported 15 minutes ago

  Moved to my new condo, its 2nd day without internet because fido failed to move my internet. Can’t work, cant do anything. @Fidomobile sucks , switching to @Bell_Support