Fido

Fido Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 01/29/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (33%)

    Internet (33%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • OStrawczy Oscar Strawczynski (@OStrawczy) reported

    Hey @Fidomobile, I spent an hour waiting for someone to chat, then when I said "cancel my account" to agent it dropped the link. Now it says "not able to place you in queue". That's galling, so you know what? Since you won't take my message, treat this tweet as my cancellation.

  • ankit9648 ankit (@ankit9648) reported

    @Fidomobile @FidoSolutions very bad resolution of Issue with set up service !!! And neglected answer by Supervisor from fido- Nova Scotia -KELLY. Stop giving tempting call to old customers if you not want to give them what you offered. And have Courage to investigate!! Shame !!

  • hiimkikoo hatershate (@hiimkikoo) reported

    @Fidomobile Is this how you treat your customers?! Just tells them to go do it themselves, then stops talking and puts them back on hold while the office is closed when you just don’t want to clarify a question they asked?!!!! I WAITED 4 F***KING HOURS FOR NOTHING!

  • Manoj_0497 Manoj Kumar (@Manoj_0497) reported

    I took 2 lines from Fido on September but no bill is issued till now and in between both lines got suspended and call the customer to get active again but they have not given the clarification and asked me to call again really very horrible service. @FidoSolutions @Fidomobile

  • MistryDharmisha Dharmisha mistry (@MistryDharmisha) reported

    @koodo Just ported from @Fidomobile to Koodo but experiencing weird internet issues while not on wifi. Is this an issue time being or is this an ongoing network issues? Would love to know to decide if i should stay or switch back to Fido. Thanks.

  • kerryvarma Kerry Varma (@kerryvarma) reported

    @Fidomobile … My kids are looking to get plans, however I think it’s time to switch, as can’t rely on ever speaking to someone. Too bad.

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported

    @Fidomobile also, your "live chat" keeps booting is out whenever we try to access it. I'm glad we're switching. You're a bad joke.

  • Viola_mi Violet (@Viola_mi) reported

    @Fidomobile then when asked for plans available to me as someone whose been with fido for a while, hd quotes me the same price as a new customer. I guess loyalty means nothing to Fido

  • OttawaBrownGuy Mud (@OttawaBrownGuy) reported

    @Fidomobile what's the ETA on getting 5G? You're promoting and selling 5G compatible devices but don't have 5G network.

  • anicolebell Amber Bell (@anicolebell) reported

    @Fidomobile online access to my account has been suspended (for no reason) and i have to wait 1.5 - 2.5 hours on the phone to find out WHY. Can you explain/please help? This is insane.