Fido Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (49%)

2. 

   Internet (36%)

3. 

   E-mail (8%)

4. 

   Total Blackout (3%)

5. 

   Wi-fi (3%)

6. 

   TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Rajveer Singh (@rajveersinghsa) reported 2 minutes ago

  @koodo Definitely, I will move to @koodo because @Fidomobile customer care executive promised me to provide JBL Tune 125 WTS but I haven’t received that. I called them then they said that we do not match offer with any provider. So why should I stick with Fido? I don’t have contract.

• HassanReal (@HassanReal18) reported 3 minutes ago

  @Fidomobile Internet is down again in Thornhill 😣

• Lomingan🇨🇦 (@Lomingan) reported 4 minutes ago

  @Fidomobile No internet in Thornhill since 12pm. Support says it will be fixed by 6 pm = 6 hours without internet on business day, when many customers are working from home. Amount and duration of outages have become unacceptable over the last few months. Moving to Bell.

• Kate (@Han2451012192) reported 5 minutes ago

  @Fidomobile We have different opinions about a thing but that doesn’t mean you as a manager could attack me personally and refused to provide me with essential service.

• Kate (@Han2451012192) reported 9 minutes ago

  @Fidomobile I contacted your customer service at 14:00 this afternoon +1 (888) 481-3436. The employee transferred me to a manager called Bianca. She’s quite rude. didn’t solve a problem for me and even yell at me at the end of conversation then hung off her phone call when I was speaking.

• Kate (@Han2451012192) reported 11 minutes ago

  @Fidomobile I’ve never experienced a horrible customer service like that. Unprofessional, hostile and crazy. This manager should be sent to a retraining program and teach her how to talk with a customer with courtesy!

• danni (@danni30908563) reported 12 minutes ago

  @Fidomobile How can I pay my Fido bill if I can’t work? I’ve been having issues for over a month and only got some support today

• jayanth mahendra (@bhupam) reported 12 minutes ago

  I have a billing discrepancy, and I am very disappointed with the @Fidomobile customer service. We had an "ongoing" offer for 1000 international minutes when we added a line. Suddenly, the minutes expire, and we have to face an 800$ + extra bill!

• Ted Knudtson (@TedKnudtson) reported 15 minutes ago

  @SpencerWallace_ @dinnerwithjulie @Fidomobile Call and ask to cancel. First operator won’t cancel, will transfer you to retention dept. This dept has deals and offers regular customer service does not. Let them woo you w goodies. If unsure at any point, say you’ve gotta think about it and will call back.

• nishant im (@nishant_m_r) reported 18 minutes ago

  @Fidomobile hello is fido internet down in brampton area?