Fido Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Alan 🇺🇦 (He/Him)
(@24SevenZen) reported
Anyone on @Fidomobile? Their new AskJack customer service system is the WOOOOORST. You can’t call them to talk to a rep anymore. It defers you to AskJack to schedule a callback. Just tried that and it said to call to get a code to return to AskJack to schedule a callback. WTF!!?
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Prabu
(@Prabu28645569) reported
@FidoSolutions @Fidomobile What the hell is going on with Fido customer support. I am not able to login to My account in the past few days. I have been using the same email id that I was using for past 2 years. Why all off sudden I am not able to login ?
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margaret
(@marg_ohhh) reported
@Fidomobile is there an eta on getting service back? And how will this extra data and long distance calling be applied to accounts? Thanks!
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Kenneth Handerson
(@KentaiFever) reported
@geighb @Fidomobile I had to drive 5 hours to a place I’ve never been using road signs like it was the dark ages
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TV Fanatic
(@TVFanatic8) reported
@Fidomobile @FidoSolutions I am very disappointed with your new call back feature if I want to speak to an agent and I call, I do not want to be redirected to online. You need to give your customers the option to decide if they want online or OTP. This is poor customer service
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certain victory charm
(@adamlcd) reported
@FidoSolutions why doesn’t your callback feature work? I’ve waited two days for different calls that never connected. btw for followers, I still don’t have a contract from two days ago. 6th time I contacted them about this and zero resolution, skip @Fidomobile if you can
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jzed
(@jzed7) reported
@Fidomobile Why does your customer service phone number connect me to @RogersMobileCa when those agents tell me there's nothing they can do bcuz I'm with Fido????
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Miriam Amini
(@Miriam_k_m) reported
@Fidomobile Internet in Iran is down. Iranian families are in risk of being killed by the brutal regime in Iran. Make call to Iran free for Iranians living in Canada.#mahsa_amini
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Heather H
(@luceandsam) reported
@Jay_2_The_Eff @Fidomobile I’m using my sister’s cell to make my comment. I’m a Fido customer @tooziegirl and can’t get any cell service from Halifax, NS. Can you give us an update?
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TheFrostyPuma
(@TheFrostyPuma) reported
@Fidomobile Maybe work on customer service rather than tweeting about ******* Tacos