Fido Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
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E-mailProblems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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𝒟𝑜𝓇𝑜𝓉𝒽𝓎
(@dorothyboruta) reported
@Fidomobile @FidoSolutions I recently upgraded my device and paid a down payment towards it which shows on my account and on my credit card. Just got my new agreement via email and the down payment is not reflected at all.
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Avi Maheshwari
(@manit_avi) reported
@FidoSolutions @Fidomobile first I wasted my morning on live chat and now here..I doubt still you guys would be able to provide a solution
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Bhargav Patel
(@iambhargavpatel) reported
13) I've even asked the agent as an exception if he can put those charges under "Int'l Long Distance Saver" OR Add one more "$5 1000min Int'l LD Add-on" then I can pay for the addons and for whatever the difference is afterwards, but he couldn't help me.@koodo @Fidomobile
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𝒟𝑜𝓇𝑜𝓉𝒽𝓎
(@dorothyboruta) reported
@Fidomobile I recently upgraded my device and paid a down payment towards it which shows on my account and on my credit card. Just got my new agreement via email and the down payment is not reflected at all.
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Ashleigh Addison
(@ashleighaddison) reported
@Fidomobile @CRTCeng we need better options. Our hands are tied. And I find the quality of customer service has gone down as well. Part of why I loved Fido was the customer service. @FreedomMobile I'm looking for options!
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Paul Chuang
(@pchuang1979) reported
@Fidomobile , please tell your call centre agents to not lie to your customers. If you are not willing/can't provide credit to a customer, do not tell the customer that you have given them the credit just to get them off the phone.
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Ridvan ASAN
(@ASANRidvan) reported
@CircularLogic89 @Fidomobile Yes they just told me about that now. My issue is before I went on vacation I was told 20 day max and rest won’t have to pay they didn’t mention anything about billing cycle. I asked her so many times so I’ll pay 300 and that’s it. Now being told something else…
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Mat Gilroy
(@MREGilroy) reported
@Fidomobile your "new" customer service system is terrible and I don't mind saying so. I rarely complain or even tweet (have a look). Speaking with a human should be easier. (been texting for the last hour with no resolution)
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Wesly
(@Westew071) reported
@Fidomobile Internet outage again? I live in Richmond Hill...
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Navnoor singh
(@singhnavnoor) reported
@Fidomobile I didn't get my 5GB free data for the day when your servers were down. They said I'd get it in the August cycle. Now The customer care executive is saying that I didn't "ask" for it. What kind of terrible service is this??