Fido

Fido Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 12/20/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • theSKCarr S. K. Carr (@theSKCarr) reported

    @fidomobile My bill went up $2.50 this month. Same month where you had a massive outage in your system. Good job guys! You've really earned it.

  • rohancnaidu arcanadian_23 (@rohancnaidu) reported

    But looks like your team does care about loyal customers. They are only stuck with your dated processes which make customer run from one channel to the other with no resolution. Time to switch. @TELUS @Bell do you guys care for customers? Or do you guys follow the @Fidomobile way

  • ferrvro michelle🧚🏻 (@ferrvro) reported

    @Rogers @Fidomobile you guys are a joke with your $4 refund for a full day of no service. #BellLetsTalk

  • DarklingGhost GhostRiverDarkling (@DarklingGhost) reported

    @Fidomobile you guys emailed us, telling us our accounts would be credited for the outage earlier this month. That was a lie. 😡

  • LIGAWAB Carl Courneya 🇨🇦 (@LIGAWAB) reported

    @Fidomobile @FidoSolutions So “ask Jack” is provided now instead of waiting for a live human instead of giving me a choice? How do I get an incorrect bill addressed and resolved? #Unacceptable “ask jack” service. #help

  • rohancnaidu arcanadian_23 (@rohancnaidu) reported

    Now For no fault of mine I have lost my customized offer. So @Fidomobile this is unprofessional and very poor processes for customer service. Considering the fiasco that happened with @RogersMobileCa I was hoping you guys will learn something about customer service.

  • thismamaluvs Nancy Doherty-Whalen (@thismamaluvs) reported

    @Fidomobile @FidoSolutions is service currently down? Would love to ask someone but your customer service line hangs up when I call.

  • PG13A ph (@PG13A) reported

    @Fidomobile your company makes just over $3000 a year from my family and delivers super service vs what’s advertised as prestigious yet @FidoSolutions can’t even reply to my messages having me wait an hour and 45 minutes since the last reply. Network and customer service issues

  • Aslampatel AP 🤘 (@Aslampatel) reported from Surrey, British Columbia

    One of the worst service provider in canada @Fidomobile @FidoSolutions

  • sprintdreamer Hungry Mind | NT-新思维 (@sprintdreamer) reported

    @Fidomobile When will Fido restore your data service? it has been unavailable for many days