Fido Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (47%)

2. 

   Internet (42%)

3. 

   Total Blackout (7%)

4. 

   E-mail (3%)

5. 

   Wi-fi (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Sebastian Somma (@sebastian_somma) reported 3 minutes ago

  @Fidomobile I have no internet since 5 pm. I have work to do and I need connection. Have any information about the solution? C172086765

• William (@Lance_A_Lot_Sir) reported 4 minutes ago

  @Fidomobile @Fidomobile Just received a $235.00 bill when you assured me all overages would be waived and I ‘didn’t have to do anything on my end.’ @TELUS directly emailed waiving ALL fees for us to end of year, never mind overages. Maybe you should do the same for not living up to ur word.

• sammy (@40Samchen) reported 4 minutes ago

  @Fidomobile WORSE Fido service experience EVER, home Internet been cutoff for 2 days already and problem still not solved YET. None of the customer service agent can provide me any help or solutions at all and keep transfer me to different departments, which is 6+ hr wait time.

• Craig Haney (@craighaney) reported 5 minutes ago

  Hey @Fidomobile, my daughter got exactly 18 (!!) spam calls today. This lack of security and customer service is unacceptable. Fix it or both of us are gone!

• Danger On Air (@DangerOnAir) reported 6 minutes ago

  @SoniaSAslam Every single day. 3 today alone. Wondering why I even pay for cell service at this point. @Fidomobile

• Ravneet Gill (@rav_tastic) reported 7 minutes ago

  @Fidomobile having a hell of a time trying to reach your customer service.. Who has time to be on hold for 60+ minutes?! 🙈 Please implement a call-back service!

• Lisa Dee (@leesxox) reported 9 minutes ago

  @Crystal_MKrep @Fidomobile Down here to!! Calls failing to go through!!!

• christine kasnakian (@christinekasnak) reported 10 minutes ago

  @Fidomobile Hi how is it possible that wait times to talk with someone is more than one hour. i realize you’re pushing self service options but sorry to tell you but sometimes they done meet someone’s requirements and having someone have to wait that long is most unreasonable.

• Peace (@20nims) reported 14 minutes ago

  @Fidomobile - I can’t believe that your customer service team is so buzy that it takes them almost 12 hours for chat support ?? #WhatAShame

• Becca Smith (@beccamaysmith) reported 16 minutes ago

  @Fidomobile How do I speak to a human on the phone? I left a call back number and it is over the estimated time I was told I'd get a call back. I'm being overcharged on my phone bill and was given false information in a store. Please help! Thank you.