Fido Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (6%)
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E-mail (3%)
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Wi-fi (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Avi Maheshwari
(@manit_avi) reported
@Fidomobile I was talking to a customer solution specialist and the line was dropped. No solution was provided to me for july 8 outage for which you guys gave me peanuts…Refund amount is not acceptable to me..if you can’t make it good enough than take it back. I don’t need it.
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Frankie Drevan
(@FrankieDrevan) reported
@Fidomobile The long weekend is great, however, I have a brand new, never used iphone 6s that is locked to your network but your customer service refuses to unlock it (at least the 3rd agent did after my first 2 calls were disconnected). Do you care to assist?
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Louis 🌊
(@GrowthLouis) reported
@Fidomobile needs help with their system. 2min automated call through 5 options to be told to click a link in a text to get a call back to another 2min of chatbot to find out that calls will be made in a few hours... Sorry but that's bad #UX.
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Ridvan ASAN
(@ASANRidvan) reported
@CircularLogic89 @Fidomobile Yes they just told me about that now. My issue is before I went on vacation I was told 20 day max and rest won’t have to pay they didn’t mention anything about billing cycle. I asked her so many times so I’ll pay 300 and that’s it. Now being told something else…
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Neha
(@Neha21366756) reported
@Fidomobile Charged for roaming US calling charges staying while in Canada. Customer support sucks! Terrible service!
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Ridvan ASAN
(@ASANRidvan) reported
150$ isn’t gonna make me poor or rich I will pay this but consider me gone and will be letting everyone in my family and friends know to find better company. @FidoSolutions @Fidomobile @fido
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Avi Maheshwari
(@manit_avi) reported
@FidoSolutions @Fidomobile first I wasted my morning on live chat and now here..I doubt still you guys would be able to provide a solution
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Solon McDade
(@solonmcdade) reported
Wow @Fidomobile customer service is just garbage. They must be taking a page from the Air Canada book of service. It used to be so easy to talk to a HUMAN BEING !
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Jummy
(@Jummy) reported
Dear @Fidomobile @FidoSolutions, I don’t think I’d use your chat service again for customer service: it’s WAY SLOWER than speaking to someone on the phone.
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Prince Shergill
(@___Shergillz___) reported
I have been living in Canada for 8 months and have not missed any credit card payment till date,credit card score is also better than you think But I have visited Fido's store 5 times to get the iphone and I faced harrassment because of the worst service of fido @Fidomobile