Fido Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (65%)

2. 

   Internet (26%)

3. 

   Total Blackout (3%)

4. 

   Wi-fi (3%)

5. 

   TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Debbie (Dembiski) Elicksen  🇨🇦🇺🇦🌻 (@bookpublish101) reported a minute ago

  After having no phone service for 6 days with @Fidomobile after @Rogers promised a discount on everyone's bills after the big blackout (note, my neighborhood was out for a week before that), there is no discount on my bill. Anyone else? Canada monopolies suck.

• thilakam rachuri (@Tr_1815) reported 3 minutes ago

  I was on the call for almost 3 hours and yet there is no proper answer. The problem was, @Fidomobile didn’t charge for all the airlines toll free calls. @Fidomobile choose randomly to charge the bill three times more than the choose plan. #needresponse

• Chris Grol (@GrolChris) reported 3 minutes ago

  @Fidomobile any reason fido sells devices with known battery defects, misrepresent their goods, then makes you go through 25 different people across 5 calls, and get 3 different types of advice? Also, 2 staff saying they will email us to initiate a refund, but never doing so?

• CircularLogic (@CircularLogic89) reported 7 minutes ago

  @Tr_1815 @Fidomobile Some 1-800 numbers are only free of long-distance charges in specific regions. All depends on from where the businesses choose to accept the charges. For example, some 1-800 numbers are only 'free' if called from within US. Also should note that with mobiles service,...

• Vipin Pharkya (@VipinPharkya) reported 9 minutes ago

  Been trying to contact @Fidomobile support team for the past 2 weeks. Getting H+ and 3G data instead of 4G. Anyone know how can I change carriers?

• Juicec111 (@Juicec111) reported 9 minutes ago

  @Fidomobile is your call back feature down? I got a text for ASKJACK but the link just takes me to your support page. how do I schedule a call back and speak with a human?

• jer clarke 🌿 𝓉𝒽𝑒𝓎 (@jerclarke) reported 12 minutes ago

  Boy, @Fidomobile has a seriously decrepit tech situation going on. I was told on the phone that you simply can't manage pre-paid accounts on the website, it has to be done over the phone. But the website lets you try to do it, it just doesn't work 🙃

• ldbharat nahata (@iambn) reported 13 minutes ago

  @Fidomobile @FidoSolutions Pathetic customer care service, pathetic network and above all those network outrage is beyond imagination.

• hyperbolbri (@astrobri) reported 14 minutes ago

  It is super fun* that @Fidomobile 's page to report a lost phone gives a 404 error, as does any attempt to make a service request on my device protection. I wonder if after last month's fiasco they just... decided not to let anyone contact them?

• Rob Macdonald (@macdor_ump13) reported 15 minutes ago

  .@Fidomobile @Rogers so it takes 5 full days to fix your outage and then 2 full months before the credit will be applied?