Fido

Fido Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 12/05/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (43%)

    Internet (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • BCOKViews Gene Sullivan (@BCOKViews) reported

    @OmaruSensei @FidoSolutions @Fidomobile Got a call back from Fido - customer retention rep perhaps - Advised to get a new sim card at a FIDO kiosk free of charge.

  • wazit2ya gimewaan diamond (@wazit2ya) reported

    Can we put a pause on #AI customer service until it’s figured out better? I have yet to have it be helpful. Maybe all that you charge for service could be used to hire humans? @Fidomobile @LeonsFurniture ?

  • CihadKeskin10 Cihad Keskin (@CihadKeskin10) reported

    Hi @Fidomobile, I’m abroad and my 6-month line suspension is ended. I can’t call from here and chat couldn’t help. Can you please either extend the suspension or cancel my line to avoid charges? Can I keep my number for reactivation later? Thanks!

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Fidomobile I was an idiot, please forget I sent this.

  • SchnauzerPoppa 🍀Kevan Houlihan (@SchnauzerPoppa) reported

    Hey, Happy **** Day. Just wanted to say I HATE @Fidomobile customer service. I have huge regrets for coming back to this provider. My advice, stay far away.

  • DJBryson Deejay Bee (@DJBryson) reported

    @Fidomobile Thanks for your help, but i'm no longer a customer. Maybe relay this to management. Guessing you lost a few.

  • guardian_njel Obi, nwa Kenobi (@guardian_njel) reported

    Good luck getting to speak with a live agent at @Fidomobile in an emergency. They'll just change your phone number without reason and force you to book an appointment for another before someone hopefully gets back to u in time. Fantastic work 👏🏾

  • opinionated_fin Neil (@opinionated_fin) reported

    @Fidomobile @_v_e_n This is the same issue I'm facing..Charged me as well. Guess I have to change my connection.

  • ddxlsha Dilsha (@ddxlsha) reported

    @Fidomobile I was charged my plan amount for both my lines even though both are on a temporary suspension and has been for months now (it’s still actively on the temporary suspension). When I try to reach out for support there’s only robots available and they don’t understand.

  • SchnauzerPoppa 🍀Kevan Houlihan (@SchnauzerPoppa) reported

    @Fidomobile My issue has been resolved after 35 minutes. Wow. Thanks for checking in with me. Doesn't change my opinion. Take care.