Fido

Fido Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 04/25/2024 08:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • harminator harminator (@harminator) reported

    @Fidomobile It’s just ironic they are using the Fido network to scam Fido customers

  • mshakeelsayani Mohammed Shakeel Sayani (@mshakeelsayani) reported

    @Fidomobile Very poor Customer service and As bad as possible Loyalty team.

  • priyankack08 priyanka (@priyankack08) reported

    @Fidomobile Hi, I really need urgent support from the Fido team. I am a student from India, brought sim on 4th Sept and paid 1st-month bill. The New Oct 5th invoice shows a $101 amount which is surprising, I checked the bill I got charged $48 extra with additional call charges.

  • chai_saga TEA TIME (@chai_saga) reported

    @Fidomobile - Unable to contact to customer care as bot is always disconnecting asking to check with fido chat support. i was told i ll be contacted in 48 hours snd it has been 4 days without a call back.

  • bhumipatel8858 Bhumi (@bhumipatel8858) reported

    @Fidomobile such a worst customer service provider i have ever come across #ontariocanada

  • traejw Tanya J (@traejw) reported

    @Fidomobile how do I contact customer service via phone call without waiting in a chat for 45 min?

  • JoshDehaas Josh Dehaas (@JoshDehaas) reported

    @_craigmcfarlane My other customer service nightmare was with Bell. Years of problems that ended with Bell telling me they’d send me a cheque that never came. Switched to @Fidomobile and have had flawless customer service going on a decade. You’d think these companies are all the same but no.

  • NobodyHearAtAll NoBody (@NobodyHearAtAll) reported

    @Fidomobile -When I was shifting from your service, there was a miscommunication and I paid bill of $3 after the due date. This has affected my credit score and as a newcomer it’s been bad.I would like to request on goodwill to please rectify this and please remove the missed pay

  • Hossein58275006 Hossein Rahimi (@Hossein58275006) reported

    @Fidomobile Thanks to Fido for this action, but apparently, you still calculate the calls to Iran in the bills, and that's why my phone has been blocked for two days, and unfortunately, I've been stuck on the customer service department's phone line for hours. Leave a direct number to solve.

  • DavidZarandi david zarandi (@DavidZarandi) reported

    @Fidomobile It would be great if fido can support us after OCT 17th as well. But again, thank you for the free service until OCT 17th, and I do appreciate it. As you know, there is no internet in Iran, and they filter everything, which VPN won't work in Iran. Thank you.