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Fido

Fido outages and service status in Moncton, New Brunswick

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  • Fido generated 0 outage signals in the last 24 hours around Moncton, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Moncton, New Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • _Brantone
    B-rantone (@_Brantone) reported

    Yikes, @Fidomobile makes it really hard to get in contact with them. Used to be great customer service. But trying online chat is useless and phone just goes in circles. Time to switch.

  • riz_mohamed
    Rizwan Mohamed (@riz_mohamed) reported

    @FidoSolutions @Fidomobile used to be the best Now #fido is terrible. I have an issue and need to wait until Wednesday for a callback. #worst #CustomerService

  • kirito_9668
    Kirito96 (@kirito_9668) reported

    @Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.

  • zeeinmilton
    Zee Hamid (@zeeinmilton) reported

    @Fidomobile - your service absolutely sucks! My dad's eSIM isn't working and there's no way to talk to a human. Your chatbot tells me that a human will call me on Tuesday evening! It's Friday! Who has time to wait 4 days.

  • JSebastianS88
    Juan S S (@JSebastianS88) reported

    @Fidomobile any support available if the call drops?

  • LoriinDurham
    Lori (@LoriinDurham) reported

    @Fidomobile @Rogers worst experience getting customer service. $400 a month and can’t get service

  • QuantumAephraim
    Aephraim Steinberg (@QuantumAephraim) reported

    @Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.

  • PrashanthB20499
    Prashanth Bajjuri (@PrashanthB20499) reported

    @Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom

  • tonitontony
    ToniTonTony (@tonitontony) reported

    @FidoSolutions @Fidomobile i call to fix my account when i signed up for mobile plan but your tech rep created another account under my name instead of fixing it, i need to cancel one of my account immediately

  • zoomieking00
    Mama bless (@zoomieking00) reported

    Why can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!