Fido outages and service status in Moncton, New Brunswick

Problems in the last 24 hours in Moncton, New Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KblMumOfFour (@kblmumof4) reported 3 minutes ago

  Told I can change my modem at a Rogers location only to be told that they don't have any modems to swap and I have to call support. @Fidomobile and @Rogers need to get their acts together. @RogersHelps

• 
  Doug Chau (@doug_chau) reported 3 minutes ago

  @Fidomobile Awful experience as a first-time customer. Never received my referral bonus despite being approved with confirmation email as proof. Customer support was entirely unhelpful as they are now unable to locate the referral. Complete waste of time.

• 
  KaeliTheKool (@KaeliTheKool) reported 5 minutes ago

  After 20 years as a @Fidomobile customer, I left today for @Rogers (which I realize is the same company). September 26, 2002-December 28, 2022.

• 
  MERIN RAJU (@merinmanakkalat) reported 10 minutes ago

  @Fidomobile Hello, please check the inbox as I am facing some issues with my recent plan change and the agent from fido chat was unable to help me as they weren't able to receive pictures too chat. Like what!!

• 
  Alan (@dubby34) reported 13 minutes ago

  @Fidomobile Signed up for a deal with your winback team for $30/MTH. Got my first bill and it's $104!!! Now I remembered why I left in the first place and regret signing up again with fido. Your customer support is non-existent and reps are sleezy liars #fido #fidomobile

• 
  Here2complain (@Here2c0mplain) reported 16 minutes ago

  @Fidomobile Why arent my apps working. Is the internet down?

• 
  jenish dhameliya (@djenish1108) reported 19 minutes ago

  Hello @Fidomobile your service is goes down sometime in Niagara falls region when i switch the network from wifi to Mobile data and i always facing the problem during use of FaceTime. So please fix this problem ASAP, otherwise give reimbursement from the monthly plan.

• 
  Raj S Joshi (@Rajjosh98715283) reported 19 minutes ago

  @Fidomobile extremely unsatisfied with the service given by fido, They dont listen to customer problem . Big mistake to be a fido customer, there are better plans with other carriers and much good customer service.

• 
  Urja (@urjajain2) reported 20 minutes ago

  Hi Fido, I have been charged $68 unnecessarily for making international calls when my plan includes 1000 mins of free international calling. I called your customer care but they have been of no use and very rude. PLEASE HELP! @Fidomobile @FidoSolutions

• 
  Ruchi Jain (@ruchijain_15) reported 20 minutes ago

  @Fidomobile I was trying to port my number for past 3 days. Not a single customer service person was able to help me out. I am just being transferred form one department to other. And now they are saying. Even though my number is not ported, I have to pay? Why? Worst service ever