Fido

Fido Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 11/26/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • eLbeeVAL eLbee (@eLbeeVAL) reported

    @RogersHelps @Fidomobile You having issues? My download is 1/1000th of what it's supposed to be... I'd like some assistance. Was on hold for an hour and a half before just giving up...

  • chandigarhian26 dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @Code4Frosty @Fidomobile @FidoSolutions Try uninstalling and reinstalling. That seems to help resolve the issue

  • efstathio Efstathio Kapetsonis (@efstathio) reported

    46 hours and home internet is still not working. Called Fido tech support right away. It took a second time contacting them for them to actually issue a ticket, and that was 43 hours ago! Absolutely unacceptable. @Fidomobile @FidoSolutions

  • taiwochurchill1 CHURCHILL TAIWO-OYE (@taiwochurchill1) reported

    @Fidomobile, please what is happening to my fido phone service? I can't make nor receive calls.

  • rene1fr Rene Marc (@rene1fr) reported

    @Fidomobile 2 days with you and my internet was cut. That’s what I call a great way to start with a new customer 👏👏👏👏. And of this time no one to pickup the phone.

  • Stefan78s Capt. Stefanitely, C.D.🇨🇦 (@Stefan78s) reported

    @Fidomobile I have been absolutely underwhelmed by Fido so far...from the service to the lack of decent phone selection.

  • shrutimehta2006 Shruti Mehta (@shrutimehta2006) reported

    @FidoSolutions April 19 both my husband and I had no network or data on our phones for over 24 hours. All other service providers provided a credit to their customers. Why is @Fidomobile doing nothing? Kindly look into this.

  • preschie Omasi I (@preschie) reported

    @Fidomobile since the new update I can't access the app. I've uninstalled and reinstalled the app. I still have the same issue

  • chandigarhian26 dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.