Fido

Fido Outage Report in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Moncton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Moncton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Moncton, Westmorland County, New Brunswick/Nouveau-Brunswick 12/14/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • spiroteach97 Spiro Theologos (@spiroteach97) reported

    @Fidomobile Fido, your new customer service “Jack” is not user friendly - how do I actually talk to a real person on the phone without having to go through “Jack”?! Very frustrating :(

  • do74do Ghada Omar (@do74do) reported

    @Fidomobile Would Fido ever support Apple Watch????

  • do74do Ghada Omar (@do74do) reported

    @Fidomobile would you ever support Apple Watch would Rogers have and you don’t???@FidoSolutions

  • 1099Sujii _sujii_1099_ (@1099Sujii) reported

    What's with the device upgrade thing with fido @Fidomobile. Do they actually give one? I placed my order on August 1st and they ghosted me completely after that. they will lure the customers for an upgrade in plan to get a device but the device never comes to u..****** service!!

  • manyfacesofeve_ The many faces of eve (@manyfacesofeve_) reported

    @dcartwright999 @FidoSolutions @Fidomobile Yep. That's what happens when you automate very thing half the time it doesn't work. I said call back I times out ..twice. finally get a person on the phone get hung up on...twice. and it's almost everytime not once ina while , so frustrating

  • amir_zadd Amir Zad (@amir_zadd) reported

    @Rogers @Fidomobile @chatrmobile Thanks for the support. Is there any limit like maximum time on that?

  • TheOnlyManny Verecund1 🇨🇦🇵🇹♻️🇺🇦 (@TheOnlyManny) reported

    @Fidomobile I'm not very happy with your customer service. I've been waiting on live chat logs for over 2 weeks now. What is going on over there? I'm trying to resolve an issue but agents keep saying they'll leave magical notes on my account that other agents never see apparently

  • LindaRi14254990 Linda Richardson (@LindaRi14254990) reported

    @Fidomobile stop calling me. You woke me up at 3:30am. Stop calling me with your stupid Chinese talk.

  • SHReK_The_Jeep SHReK the Jeep🇨🇦 (@SHReK_The_Jeep) reported

    I've been a @Fidomobile customer for about 15 years, maybe more 🤔 and today I'm considering switching providers. A popup on their app offered me 30gb for $48 but when I went to accept it, it showed 30gb for $70. 😡 Fido specialist says "loyalty" offers vary ... What!?

  • manyfacesofeve_ The many faces of eve (@manyfacesofeve_) reported

    Dear @Fidomobile I don't want to ask jack because jack doesn't know jack about what I want to do. I need to connect to a real person which I can never do when you MAKE me ask jack who doesn't know jack!