Fido Outage Report in Monkton, Perth County, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Monkton, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Monkton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (45%)
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Internet (42%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ruchi (रूचि)
(@Ruchi__G) reported
@Fidomobile -- what a pathetic customer service. I have been trying to contact from abroad 00 1 514-925-4590 and all I get is askjack which doesn't understand anything. I even tried calling 1-888-481-3436. Cant believe you have removed the option of speaking to a service rep :(
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Joyee L.
(@ThatJoyee) reported
@FidoSolutions @Fidomobile i wanna know why customer service with a real person over the phone doesn't exist any more. I got a link via text to talk to virtual rep and your virtual chat doesnt work either. There's no way to get help from you guys #horriblecustomerservice
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Moving2Canada101
(@Moving2Canada10) reported
@Rogers & @Fidomobile are you still reimbursing customers for the wide-scale service interruption recently? We keep getting emails to say the issue wont happen again but our bills are coming in full price when most of us were without service for over 24 hrs & were unable to work
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Roland
(@Roland73619763) reported
@Fidomobile ****** service and customer service from your agents
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Up tick
(@up_tick77) reported
@Fidomobile received my latest bill this morning. No credit for the outage on July 8th. Why??
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arcanadian_23
(@rohancnaidu) reported
After I spend hours with your support team and get the order cancelled, the store makes me drive for 3 min only to let me know they cannot offer me the price I was offered online. @Fidomobile this is almost a scam run by your stores. “Make customers cancel online orders”
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a good ol Canadian girl
(@Veronic2121) reported
@Fidomobile NO ONE SHOULD HAVE TO SPEND 5 HRS TRYING TO GET IN CONTACT WITH CUSTOMER SERVICE. NO ONE SHOULD END UP IN TEARS. LIFE IS HARD ENOUGH. IF YOU CANT TAKE CARE OF CURRENT CLIENTS DONT TAKE ON ANY MORE.
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arcanadian_23
(@rohancnaidu) reported
Now For no fault of mine I have lost my customized offer. So @Fidomobile this is unprofessional and very poor processes for customer service. Considering the fiasco that happened with @RogersMobileCa I was hoping you guys will learn something about customer service.
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a good ol Canadian girl
(@Veronic2121) reported
@Fidomobile ATTENTION: I HAVE HAD AN ACCOUNT FOR 15 YEARS. I HAVE SPENT 4 HRS OVER THE PAST 3 DAYS TRYING TO TALK TO SOMEONE ON THE PHONE. WHEN I TRY "ASK JACK" MY PROBLEM IS TOO COMPLEX TO DO OVER CHAT. IN TEARS TWICE NOW. I WILL BE LEAVING FIDO AND TELLING EVERYONE I KNOW ABOUT THIS.
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Carl Courneya 🇨🇦
(@LIGAWAB) reported
@Fidomobile @FidoSolutions So “ask Jack” is provided now instead of waiting for a live human instead of giving me a choice? How do I get an incorrect bill addressed and resolved? #Unacceptable “ask jack” service. #help