Fido Outage Report in Mont-Saint-Hilaire, Montérégie, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Mont-Saint-Hilaire, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Mont-Saint-Hilaire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (27%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ali Ahmed
(@dipbodom) reported
@Fidomobile made it so difficult to get an agent over the phone. The callback service is so bad. Today one agent called me and told me they need to transfer me to a different department and then hung up! #fido #terribleCS
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Dina
(@DinaAlShibeeb) reported
Second time this month I experience #wifi outage. @Fidomobile --- is this normal? Apparently there is fire near the #Hamilton area affecting the service. :(
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Austin Baschuk
(@AustinBaschuk) reported
@Fidomobile your call back **** is pathetic and yall need to drop dead. Go learn to make a real system that works. ****** joke
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Aunty Anti
(@WilliamsonTara) reported
Also, it’s just poor customer service @Fidomobile - like, do better, right?
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Aunty Anti
(@WilliamsonTara) reported
I’m open to negotiation. I don’t deny I used the extra data. But, I do not want to be a client of a company that doesn’t understand the importance of equity and discretion when it comes to customer service. What can you do for me @Fidomobile?
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Samuel J Ujewe, PhD.
(@sujewe) reported
So after receiving a very outrageous bill from my mobile provider @Fidomobile I tried to contact @FidoSolutions to resolve the issue. Apparently, they put a bot on the customer service calls called “Ask Jack” that kept sending me sms with a chat link and then end my calls
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Maria
(@mariapin777) reported
Can a customer service representative give me a call back from @Fidomobile I'm really sick of trying to get in touch with someone who could help me. I'm out of patience to get my issue resolved. Just thinking to port my service if it keeps going in.
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Rupinderjit Singh
(@MalhiJapnoor) reported
@Fidomobile having very bad experience with customer care in store. Terrible service ever i face in my life.
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Kyle
(@kseichter) reported
@FidoSolutions @Fidomobile Your customer service is pretty useless. On a chat because my phone stopped working, your terrible rep asked my issue and I told her, she then replied 5 mins later saying "Thanks for confirming" and then proceeded to not say anything for 10 more mins.
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DMartin
(@DrDDOM) reported
Is @Rogers or @Fidomobile down or is that just our internet?