Fido outages and service status in Mooretown, Ontario

Problems in the last 24 hours in Mooretown, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Mooretown, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shrikant Gupta (@Shrikan15918909) reported 4 minutes ago

  @Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.

• 
  B-rantone (@_Brantone) reported 8 minutes ago

  @Allant92 @Fidomobile One of the (several) reasons I left them. Had been a customer for over a decade and a half. Continually increasing costs for negligible increase in packaged features ... Jumped to a competitor for less money and twice the data.

• 
  Marshall (@Oilers4Evr) reported 9 minutes ago

  Looking for a new cell phone carrier as @Fidomobile is absolutely terrible. They can offer a plan for $45/month to new customers but existing customers have to pay $65 for the same plan.

• 
  Pierre(Peter) Nault (@WesleyAdams17) reported 10 minutes ago

  @SolaTheAnalyst Phone bills are another issue. My @Fidomobile bill went up $8 in two months. Every month is another $4 increase. They say it's necessary to serve us better and that it's a one-time increase. Then, next month, it goes up again.

• 
  Adégòkè (@Adegox) reported 12 minutes ago

  @Fidomobile Your internal communications is **** and your customer service sucks! I don’t think it’s funny for you guys to keep calling and texting for an issue that is your fault!!

• 
  Ad'Amore (@A_d_Amore) reported 15 minutes ago

  @Fidomobile I switched to a $27 plan that covers US roaming and free calls to 27 countries. After switching there are significant glitches that did not happen before. Is this a low tier service?

• 
  Smitty’s Stake House (@SmittyStakez) reported 16 minutes ago

  @Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??

• 
  Amy (@amybrathwaite) reported 16 minutes ago

  @Fidomobile - I’ve now been stood up for 3 scheduled call backs. (Yes I waited beyond the 30 min window) I have all the receipts, I’ve wasted hours for nothing and STILL no resolution. Help. Me - with a human

• 
  Mama bless (@zoomieking00) reported 27 minutes ago

  Why can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!

• 
  Cha Plow (@VishPTG) reported 29 minutes ago

  Hey @Rogers @Fidomobile @FidoSolutions You can't just change the monthly phone plan prices whenever you want. We agreed on a set price that doesn't change for as long as we have It. We don't care about your investment in 5G network that you've trained your reps to tell us.