Fido

Fido Outage Report in Mooretown, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Mooretown, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Mooretown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Mooretown, Ontario 11/20/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • thismamaluvs Nancy Doherty-Whalen (@thismamaluvs) reported

    @Fidomobile @FidoSolutions is service currently down? Would love to ask someone but your customer service line hangs up when I call.

  • Roland73619763 Roland (@Roland73619763) reported

    @Fidomobile ****** service and customer service from your agents

  • Roland73619763 Roland (@Roland73619763) reported

    @FidoSolutions I will but it’s the worst experience I’ve ever had with customer coming from you @Fidomobile the customer service people should work on the communication, empathy etc. It’s like you just choose them to work without training them or your trainers are ******

  • theSKCarr S. K. Carr (@theSKCarr) reported

    @fidomobile My bill went up $2.50 this month. Same month where you had a massive outage in your system. Good job guys! You've really earned it.

  • ektamanocha24 ekta manocha (@ektamanocha24) reported

    @Fidomobile Bad customer services!! No customer support! Disappointing!!

  • VenLove_ VenLove (@VenLove_) reported

    @RogersHelps @Fidomobile FYI although you said you are proactively crediting customers for the outage at a value of 3 days, my recent bill is not reflecting this. Am I surprised? No. Do I have to call in and waste over an hour on hold now? Yes. Another Fail? It never ends.

  • rao_nelapati Nelapati Sivakoteswara rao (@rao_nelapati) reported

    @Fidomobile 1/3 Hi everyone, I am a student who lives on a tight budget and I took Fido service soon after landing in canada with my friends suggestion and I used to have a add on of 1000 international minutes for 3 dollars. One day fido offered me IPhone and I took it.

  • rao_nelapati Nelapati Sivakoteswara rao (@rao_nelapati) reported

    @Fidomobile 3/3 I apologized for my mistake and asked them to help with reducing the amount such that I can pay in instalments . But from 3 days no help from Fido. I spoke to credit team they said you have to pay within 30 days or else we will impose late charges.

  • joecconde Jose, sin tilde. (@joecconde) reported from Westmount, Québec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

  • ferrvro michelle🧚🏻 (@ferrvro) reported

    @Rogers @Fidomobile you guys are a joke with your $4 refund for a full day of no service. #BellLetsTalk