Fido

Fido Outage Report in Mount Pearl, Newfoundland and Labrador

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Mount Pearl, Newfoundland and Labrador 12/10/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • fmichlick Frank Michlick (@fmichlick) reported

    @Fidomobile The funny thing is that "Chris" transferred me to technical support after I told him it's not a technical issue.

  • TheCrowMaiden Crow - Doing Commissions (@TheCrowMaiden) reported

    @Fidomobile Considering you guys email me for every other little thing that happens, I find it poor business practice that your only notification that my base fee would be going up $2 was ONE message on ONE bill in February, with no other reminder or communication.

  • vignesh22jan Vignesh R (@vignesh22jan) reported

    @Fidomobile - I returned my Home internet router on 24/03/2023, but i got an email today saying that the equipment is not yet received. I have a copy of the Canada post recipe. Can you help.

  • ELYABITBOL ELY ABITBOL (@ELYABITBOL) reported

    I will be sure to let everyone know about my terrible experience with @Fidomobile . I cannot recommend your services to anyone based on this experience.

  • shishidolll SHISHI🫧 (@shishidolll) reported

    @Fidomobile what is going on? our phones have been down for way too long this is ridiculous.

  • atiiaan Atian (@atiiaan) reported

    @Fidomobile I've been experiencing the worst customer service since I've added a new line to my account. Fido agent makes a mistake and I'm the one who has to be on phone/chat with them for few hours just to fix his one mistake! It's been more than 2 months

  • ELYABITBOL ELY ABITBOL (@ELYABITBOL) reported

    @Fidomobile I was promised a certain rate, but instead, I have been paying much more than I was told at the store The fact that you have been overcharging me for months is unacceptable. I trusted your company to provide me with honest services,I feel like I have been let down

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    @tamcos71 @Fidomobile @FidoSolutions Oh man that sucks! My roaming is off too. Fido credited back my money because they couldn't prove I was down in the states on calls and texts and using data. I rarely touch my phone when I'm outside Canada. Can you ask them for the proof you were on your phone?

  • SeekerStreams Seeker (@SeekerStreams) reported

    @Fidomobile I had auto payments active and a payment bounced.. Once I got the funds I made a manual payment and then the auto payment came out as well after.. I accidentally paid twice! Support is telling me ill get a cheque in 5 weeks if I want a refund... are you kidding me?

  • languishingdog Danny (@languishingdog) reported

    Had some terrible customer service just now with #fido aka #rogers. Customer service literally named called me and then ended the chat unilaterally LOL! WORST customer service I've experienced by a mile!! I have the logs if interested @Fidomobile @Rogers