Fido

Fido Outage Report in Mount Pearl, Newfoundland and Labrador

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Mount Pearl, Newfoundland and Labrador 01/27/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (34%)

    Internet (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • __sdxo Shem (@__sdxo) reported

    @Fidomobile you guy have to be hands down the worst phone company. I can’t even get a hold of a real person.

  • alirtariq Ali R. Tariq 🍁 (@alirtariq) reported

    @Fidomobile your support call-back feature is so frustrating! I need to go thru submenus on a phone, be sent an SMS which sends me to a site where I have to figure out how to schedule a call, and then wait. Or queue with 40+ ppl on live chat bcuz nobody wants to use call-back!

  • spoonfed24 cleo (@spoonfed24) reported

    @Fidomobile terrible terrible terrible cx service. You just lost a long time cx. 👍

  • Arlene_UX Arlene (@Arlene_UX) reported

    Charged $108 for use less than 48 hours with Fido. And in those 48 hours, I cannot register my fido account because of "tech problem"(customer service told me). Cancel fido plan and then got this bill. Must say Fido should be Global 1st profitable company. @Fidomobile @Rogers

  • Soumah83681042 Soumah (@Soumah83681042) reported

    @Fidomobile I am hoping that someone from Fido will read this message and help me. I had a closed account with a pending balance.I've made the payment, but the account is still showing on my credit report as unpaid. What else can I do? take the matter to CRTC ?

  • AustinBaschuk Austin Baschuk (@AustinBaschuk) reported

    @Fidomobile your call back **** is pathetic and yall need to drop dead. Go learn to make a real system that works. ****** joke

  • MalhiJapnoor Rupinderjit Singh (@MalhiJapnoor) reported

    @Fidomobile having very bad experience with customer care in store. Terrible service ever i face in my life.

  • SCurriePEng Sean Currie (@SCurriePEng) reported

    @Fidomobile waiting for service in online chat for 70 minutes now.

  • jeromelereuf Jérôme Le Roi (@jeromelereuf) reported

    @Fidomobile stop sending me bills whereas your customer service already confirmed twice that I do not owe you anything!! And don't ask me to chat with you again!! I have other things to do!!

  • DrDDOM DMartin (@DrDDOM) reported

    Is @Rogers or @Fidomobile down or is that just our internet?