Fido outages and service status in Mount Pearl, Newfoundland and Labrador
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Mount Pearl, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Mount Pearl, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Mehtab (@tubieseatworld) reported@Fidomobile why is Jack, a virtual dog, my only means of communication with some sort of support staff? Jack is literally your worst employee.
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John Samuel (@jsam63) reported@Fidomobile I've been trying to contact you. On hold for more than 2 hours, and no response. Please respond. Disappointing customer service.
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Gavin Bailey (@GavinBailey2000) reported@Fidomobile @FidoSolutions I have been in queue with “Jack” for over 4 hours. Wait time on hold is over 2 hours! What is worse your wait times or service area?
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Nadie🌼 ✊🏿✊🏼✊🏻✊🏽 (@17blkholegarden) reported@Fidomobile fido is a Scam of a company that never ends the contract and sends bills months after canceling. Never once calling to speak & wasting my time trying to chase them down. Why do I need to use all my time to fix their problems. You never gave me internet service!
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Alex k (@akctba) reported from Kitchener, Ontario@Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"
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heena srivastava (@heena_29) reported@Fidomobile What’s up Fido? I had ordered the new IPhone and it’s almost a month with no updates at all. There is a long wait when I tried calling and on chat your people don’t seem to have any answers. Can someone help please?Atleast tell me if I am ever going to get the phone?
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Amrita (@Amrita19083852) reported@Fidomobile - Team I was charged $50 when I moved from Chatr to Fido and was promised that this amount will be adjusted in Nov which did not happen. I contacted the customer care and they said it will be adjusted in Dec which again did not happen. I am tired of talking
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Andre (@deco_tzermias) reported@FidoSolutions @Fidomobile How to do fraud detection wrong (: 1. allow a customer to request an iPhone upgrade 2. send them the iPhone 3. block their account for fraud suspicion 4. never let them know why they don't have a signal 5. don't ever call the customer back Thanks, Fido!
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Shawn (@SoFetchShawn) reported@Fidomobile Your phone wait times have been ridiculous for days. I've been trying to get through to cancel my service but don't have time to spend hours waiting to get through.
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shaikh farhad (@rehmanshaikh29) reportedToday I have witnessed extremely pathetic customer service from a Fido rep named Yusuf @Eglinton Square GTA.The rep denied my product purchase for noreason. Will escalate this to the highest level. This level of unprofessionalism is unacceptable.@Fidomobile #poorcustomerservice