Fido

Fido Outage Report in Mount Pearl, Newfoundland and Labrador

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Mount Pearl, Newfoundland and Labrador 03/29/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • lambiejim Jim Lambie (@lambiejim) reported

    @Fidomobile, I've been a customer since you began. Just had the WORST customer service experience ever WITH A SUPERVISOR. Misleading sales agents and website info. Will be looking for other options after 28 years. @FidoSolutions @Rogers #fidomobile #fidosolutions

  • theitguy443 Rahul (@theitguy443) reported

    @Fidomobile ur website is a joke, I tried buying a wireless plan online, provided all the details including my cc and dl, u guys hit my credit and on the last step I got “something went wrong”, now my credit score went down and I dont even have my new fido connection.

  • lambiejim Jim Lambie (@lambiejim) reported

    @Fidomobile, I've been a customer since you began. Just had the WORST customer service experience ever WITH A MANAGER. Misleading sales agents and website info. Will be looking for other options after 28 years. @FidoSolutions @Rogers #fidomobile #fidosolutions

  • saritap73 sarita (@saritap73) reported

    @Fidomobile the worst call centre staff ever-Jill was rude and disrespectful-teach your staff to talk to customers @RogersMobileCa get you house in order #worstcustomerservice

  • ceesweetness 𝓒𝓱𝓪𝓷✨ (@ceesweetness) reported

    Since November of last year @Fidomobile and they still solve the issue.

  • BadDesignDOTcom Mia Rose (@BadDesignDOTcom) reported

    avoid @koodo. Can't call a live person. Must leave a message, call back up to 48hrs later. Can't get answers to the phone I ordered that hasn't arrived, from their chat or their help community. Suggest @Fidomobile...? #CustomerExperience #Mobile

  • karrysmatic Karishma Sharma (@karrysmatic) reported

    @Fidomobile I need to pay my bill but the app won’t let me log in ! It’s the first bill generated from u guys and I hv no idea how to pay ! Pls help !

  • pwrcord Réal🎸 (@pwrcord) reported

    @Fidomobile @FidoSolutions is it normal for you guys to send a phone I didn't order? Or change my monthly plan without me asking? Please help

  • AnandTansha Tansha Anand (@AnandTansha) reported

    @FidoSolutions @Fidomobile charged roaming charges of $230 without my consent. There is no option online to cancel it. Charges started January 18th and I have been trying to reach customer service without any luck. My cellular data has been off and have received no…

  • patrick2411 Patrick Frendo-Jones (@patrick2411) reported

    @Fidomobile my wife and I go into the Fairview store to ask questions about her bill. Leena was absolutely the most worst customer service rep we experienced at Fido. Considering changing companies