Fido outages and service status in Mount Pearl, Newfoundland and Labrador

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Mount Pearl, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vince Ltd. (@Vince_Ltd) reported 3 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Watmough.eth (@Watmougheth) reported 4 minutes ago

  What gives @Rogers, I order a phone, you cancel that force me on that plan. Tried to order another one. 8 days in and nothing. @Fidomobile had a tablet out to me in less than two days

• 
  Lino's Version (@LinosVersion) reported 6 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Kevin ⚜️ Dorfer (@kevindorfer) reported 10 minutes ago

  Hey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.

• 
  Ammi jangra (@jangra0215) reported 10 minutes ago

  @CihadKeskin10 @Fidomobile Same issue, we are also trying to get in touch with Fido team but they are not helpful. @Cihad did you get any response from them?

• 
  Smitty’s Stake House (@SmittyStakez) reported 16 minutes ago

  @Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??

• 
  Hasan Unlu (@hasanun03898098) reported 18 minutes ago

  Wooow @Rogers @Fidomobile you claim to be the number 1 yet there is no support after 7 or 8 pm. I transferred my number from Fido to Rogers replied YES and still got a cancelled after 90 mins message. Now support is closed and I cannot call anyone. What a joke. Shame!

• 
  Michal (@michal_poterji6) reported 18 minutes ago

  @Rogers I ordered s26 ultra 512 GB and sending me 26 basic with ultra price 😲 @Fidomobile @Rogers and they said we can't not cancel . you can just go to store and send back us why loose my time 😭

• 
  Devin Riegle (@deriegle) reported 19 minutes ago

  @tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy

• 
  Masih (@masihhaha) reported 19 minutes ago

  @Fidomobile it’s sickening the garbage service you provide to your customers. You should be ashamed of the terrible and trash support system you have. All this money you charge for absolutely ******* nothing.