Fido

Fido Outage Report in Mount Pearl, Newfoundland and Labrador

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Mount Pearl, Newfoundland and Labrador

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Mount Pearl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Mount Pearl, Newfoundland and Labrador 12/08/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • GlenStrong2 Strongopinions (@GlenStrong2) reported

    @Fidomobile **** YOU! Your repair guy uses my wife's phone to give HIMSELF a 5 star rating, BREAKS BOTH OUR PHONES worse than before, and you say "your claim to repair is denied, you're only allowed 2 every 365 days"? Worst customer service ever. TOOK 3 WEEKS to get that answer!?

  • tinyytima Fatima (@tinyytima) reported

    @Fidomobile has the worst customer service. 0/10 experience would not recommend

  • GauravThummar Gaurav Thummar (@GauravThummar) reported

    @Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.

  • AmanSin36901262 Aman Singh (@AmanSin36901262) reported

    @Fidomobile very bad customer service. Firstly, a long hold and then nobody answers. I need to speak immediately with someone. Have unauthorised charges on my billing.

  • CindyChan416 Cindy Chan (@CindyChan416) reported

    @Fidomobile I made a 49sec call ("60cents/perMin"), however I was charged $1.20. Are you so evil and greedy that you have to steal 60cents from a person that's on a prepaid phone plan?! Capitalism at its finest. #CORRUPTION Fix It!

  • GauravThummar Gaurav Thummar (@GauravThummar) reported

    @Fidomobile you guys need to send push notifications for expiration of service or sms so user can understand their service expiration. You people need to inform user. I get to know only when i got huge bill for long distance. you people cheat me. please improve your communication process.

  • Jake431019382 Jake (@Jake431019382) reported

    @Fidomobile Outage in London Ontario, that too on a Monday first day of the month while working from home! Is it a joke?

  • Maneo_ Maneo (@Maneo_) reported

    @Fidomobile is there any word on service outages in northern Ontario? It’s been two days of almost zero service (only short bursts of data), no calls… 😢

  • xKookieKillerx Joko (@xKookieKillerx) reported

    @Explorer_Kay @Fidomobile Could just be the area. You cannot expect to get good service in the boons. I always had issues out there. It’s like the internet. Trees are great until it comes to wireless signal.

  • ankurjain2989 Ankur Jain (@ankurjain2989) reported

    @Fidomobile You're extremely unfair to your customers and punish their long term loyalty with ridiculous charges, overly expensive plans, and extremely poor customer support. NOT COOL!