Fido

Fido Outage Report in Nanaimo, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Nanaimo, British Columbia 01/15/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (35%)

    Internet (35%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • hoelationships1 QUEEN D (@hoelationships1) reported

    Worst company ever !!! If you are Canadian please end your contracts with @Fidomobile @FidoSolutions

  • djpinksky Vanessa Mulvey (@djpinksky) reported

    @Fidomobile for 1 month. I finally told you guys I would have no problem getting an upgrade but I don’t want my bill to be any higher. You offered me a phone and plan that were on sale. I receive the phone and it’s the wrong phone so I call you guys and that phone plan you

  • harkydhaliwal Harky Singh Dhaliwal (@harkydhaliwal) reported

    @Fidomobile wtf fido I pay for your plan and today was a disaster wtf is this billion dollar company #leavingthiscompany

  • hwelcher Hayward Welcher (@hwelcher) reported

    @Fidomobile Your network in Waterloo is experiencing issues and support has been useless. Can I please get some real help?

  • BPecelj Biljana (@BPecelj) reported

    @Fidomobile Hi Ravi, I eventually spoke to 3 folks on the phone. While they too weren’t able to update my address to a foreign address, I got the resolution to the more pressing issue related to info updates.

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks

  • Celedora P.A. (@Celedora) reported

    @Fidomobile Chat support promised an offer (have transcripts as proof) that your company is refusing to honour. #FidoLies

  • djpinksky Vanessa Mulvey (@djpinksky) reported

    @Fidomobile customer solutions as stated in the phone message - it’s billing. I have spoken to customer solutions and they have transferred me to a different department and when I am connected that person has no idea why I was transferred because they cannot help me.

  • PriyanathDan1 Priyanath Dan (@PriyanathDan1) reported

    @FidoSolutions @Fidomobile I am not getting any attraction from Fido for the case # 272337, I have followed up, still no issue. Please look into this urgently.

  • djpinksky Vanessa Mulvey (@djpinksky) reported

    @Fidomobile customer, I am disappointing at the level of care I have received and the fact that I have spoken to some of your staff and they are understanding but their hands are tied. I’ve had to push to a higher level and the worker told me after 15 Minutes of holding that