Fido

Fido Outage Report in Nanaimo, British Columbia

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Nanaimo, British Columbia 01/28/2026 15:15

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (33%)

    Internet (33%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Chiraggun Chirag Maheshwari (@Chiraggun) reported

    @FidoSolutions @Fidomobile Customer executive is telling we cant mention this in contract , this is not the service that is expected from FIDO., please check and revert.

  • Chiraggun Chirag Maheshwari (@Chiraggun) reported

    @Fidomobile Hello Customer executive has given me the plan and in that plan he offered $ 10 credit for 15 months but in contract nothing mentioned about credits and its been twice that happened executive telling some thing and not mentioning in contract.

  • dubby34 Alan (@dubby34) reported

    @Fidomobile Signed up for a deal with your winback team for $30/MTH. Got my first bill and it's $104!!! Now I remembered why I left in the first place and regret signing up again with fido. Your customer support is non-existent and reps are sleezy liars #fido #fidomobile

  • wadile747 Hitesh Wadile (@wadile747) reported

    @Fidomobile your customer service is the worst service. Trying to connect with your customer care for the last two days. But no one is responding

  • Coupe96 O a (@Coupe96) reported

    @Fidomobile I have been waiting for my phone for over a month and still not shipped! Worst carrier service ever!

  • uhwlity Uhwlity (@uhwlity) reported

    @Fidomobile @FidoSolutions I got my bill today. I was shocked that my bill is $1026 dollar. I have confirmed with your support on multiple occasions that I am not gonna be charged for the phone. You have charged me $ 690+89.70 for the phone. What a great a service?

  • ruchijain_15 Ruchi Jain (@ruchijain_15) reported

    @Fidomobile I was trying to port my number for past 3 days. Not a single customer service person was able to help me out. I am just being transferred form one department to other. And now they are saying. Even though my number is not ported, I have to pay? Why? Worst service ever

  • NiranjanAigal Niranjan Aigal (@NiranjanAigal) reported from Kitchener, Ontario

    @Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido

  • kpnov23 KP (@kpnov23) reported

    @Fidomobile Bill has extraneous charges and your contact centre agent doesn’t know how to help - said perhaps it’s prepayment for the next month (on a post paid plan?). 1.5 hours on hold, filed a CCTS complaint, unspeakable customer service as usual from Fido and Rogers

  • TheKristalHarm Kristal Grace Harm (@TheKristalHarm) reported

    @Fidomobile, Could you please DM me? I need some help with an account that I did not set up, and you are charging me for services that I am not and am not planning to use.