Fido

Fido Outage Report in Nanaimo, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Nanaimo, British Columbia 12/09/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • RomiBhalla Romi (@RomiBhalla) reported

    @Fidomobile I have been trying to reach out to a live person due to some stupid connectivity issues of 2 days old internet that I got from you guys and your systems won't even let me talk to anyone!

  • Brutalemabella Auntie Social (@Brutalemabella) reported

    @Fidomobile Illegally billing immigrants now? My neighbour received a SIM card, plan details in the mail for a mobile plan they never asked or applied for. They don't speak English very well, so calling got nowhere. You've billed them $121.23 for services that they didn't want.

  • G_Beauregard Griffin (@G_Beauregard) reported

    @Fidomobile @FidoSolutions @Brightstar I pay a monthly fee for premium device protection on a Galaxy S20. My screen is broken and needs to be replaced ASAP. I filled out a service request but have not received any information on where to take my phone for repair!

  • theoneandonly96 his;foul’temptress (@theoneandonly96) reported

    Hey @Fidomobile can you get your **** together ? I keep getting my calls dropped and losing service connection randomly.

  • St0rm0fSw0rdS J Weston (@St0rm0fSw0rdS) reported

    @Fidomobile @FidoSolutions The worst phone company in all of Canada strikes yet again..... Can someone explain to me why the My Account won’t work? Tried to sign in through the webpage. Says I need an account number to get onto the website? This company is a complete joke.

  • tomontop Thomas Allan (@tomontop) reported

    @Fidomobile waiting for the return call from the win back team, it's been 2 days. If I'm not getting any call from them by EOD, I'm gonna stick with my new service provider which I'm still happy about. Tot of giving u guys a chance.

  • Sriniva66701551 Srinivasan1 (@Sriniva66701551) reported

    @Fidomobile @jdutchermusic @haviahmighty I'm extremely aggravated after discussing the matter with your support representatives and would like to get this matter escalated to the Senior leadership.

  • goodnaijagirl Jummy (@goodnaijagirl) reported

    @FidoSolutions Hello! I’m having terrible network problems—calls get dropped and people can’t hear me. I called @Fidomobile to explain what’s happening but guess what? They couldn’t hear me!😩😩😩

  • bogwitchteeth balkan witch 🕷 (@bogwitchteeth) reported

    Had "No Service" off and on daily for the last month since the GTA Blackout, thanks @Fidomobile! Good to know I pay $50 a month for utter **** and can't use my phone! <3

  • ALandman10 Artur (@ALandman10) reported

    Hey @Fidomobile I am experiencing unbearably slow internet speeds today. Can you please let me know if there's an issue in my area?