Fido

Fido Outage Report in Nanaimo, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Nanaimo, British Columbia 12/11/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • itsmohsadri Moh Sadri (@itsmohsadri) reported

    Ordered a phone +2 months ago and still haven't received a single update regarding the phone and no response. By far the worst customer service I've ever seen in my life is @Fidomobile @FidoSolutions . I'm done. Changing my service.

  • DiamondFox4444 Diamond Fox - Money 🧲 (@DiamondFox4444) reported

    @Fidomobile you guys giving $25 dollar plans to new customers while I'm your existing customer and I'm paying $35 wtf is wrong with you lol

  • ZekeFumbles De'struggle (@ZekeFumbles) reported

    @Fidomobile all I want is to view my bill… but I can’t cuz I can’t sign in… Why can’t I sign in? Says my email doesn’t match in your data base… weird I had emails from fido so you know it exist So why can’t I change my password AND WHY IM I WAITING AN HOUR TO TALK TO YALL!

  • ann_duffy ANN DUFFY. 🇮🇪🇨🇦 (@ann_duffy) reported

    @Fidomobile been trying to call you for days. Currently two hours wait time. Please respond. Disappointing lack of service. Went to a Service booth at a Mall. ‘Call Customer Service’

  • summeroftong Arianne Tong (@summeroftong) reported

    48 hours without data with @Fidomobile and their tech support people are no where to be found...7 hours of waiting for someone to respond over chat and on the phone got me feeling like throwing my phone in a volcano 🌋

  • Amandajoness11 Amanda Jones (@Amandajoness11) reported

    @akctba @Fidomobile As much as I love Fido I agree with you, almost three years being a customer entering contests Everyday I never win..something is Fishy to say the least. With the free service for a year 10 Winners per month and still haven’t Won that is concerning to me..

  • emoco Emoco (@emoco) reported

    @Fidomobile Anyone else think there’s never been a dog behind the scratch and win wall? #fido

  • akctba Alex k (@akctba) reported from Kitchener, Ontario

    @Amandajoness11 @Fidomobile And wth the fido app is called "my account"? It's always a pain to find it on the phone because the name is not related to the service. It's name should be something like "my fido" or "fido account"

  • kerryvarma Kerry Varma (@kerryvarma) reported

    @Fidomobile … My kids are looking to get plans, however I think it’s time to switch, as can’t rely on ever speaking to someone. Too bad.

  • 9_6_nick Nishant (@9_6_nick) reported

    @Fidomobile none of your customer care people are helping me out. Can you tell me what should I do?