Fido Outage Report in Nanaimo, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Nanaimo, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (27%)
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E-mail (6%)
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Total Blackout (3%)
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Wi-fi (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Bhavik Patel
(@bhavikpatel7023) reported
@Fidomobile I received call from winback department month ago. I had discussion with them and I suppose to get a call after 3-4 days. It's been month and I haven't received call yet. I reach out to customer service twice today and also visited store but still disappointed.
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Brian Heinrich
(@wordsmythical) reported
@greg_gerla @Fidomobile The CRTC can regulate/create policy, but the phone companies have to implement the policies/regulations. The CRTC last year passed a policy/regulation to help deal with obvious scam calls (the ones coming from impossible numbers), but spoofed numbers seem more complicated.
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Scott Dagostino
(@scottdagostino) reported
The irony of Ted @Rogers shuffling around his CEOs is that it’s long been a terrible company regardless and I left its @FidoMobile division largely because of HIM. Following @MarthaLRogers has been a treat though
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K.Dee
(@KDee00141101) reported
@Fidomobile why does it take 3 months to refund me my overpayment yet, if I owed @Fidomobile money and didn’t pay for 3 months, I’d be taken to collections. Help me make sense of this. 😒
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Never Give Up
(@DaleMacLean1) reported
@Fidomobile can't get any help from fido because there are no available service representatives. Tried calling, tried ask Jack. I'm unable to log in via main website or thru the app.
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Bueller styles
(@Buellerstyles) reported
@Fidomobile hi,is there service down in Lower mainland? I have full bars but can't make or receive calls right now. Any update would be awesome. Thanks!
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Drew Hemler (he/him)
(@Dietitian_Drew) reported
@Fidomobile @rogers Please explain how, when I called Fido customer service just now, I was connected with a Rogers rep?!?! This is a huge red flag.
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Dhruv Gupta
(@itstimetochil) reported
@Fidomobile Hey there, just talked to your supervisor Amanda regarding the wrong billing of worth $55 in my bill for US calling which I did not do. She said we can't do anything and you will have to pay this amount. I told her to email me this resolution but she denied. @Rogers
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Jay Rathi
(@Jay2603Rathi) reported
@Fidomobile MORE THAN 45 minutes on customer support call online….transferred 3 times to different executives….2 of them incorrect department and waiting to talk to 4th……is this what you have to offer to your customers? I’m taking service from fido for 24 months now…..#fido
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Tigi Trek
(@nb892312) reported
@Fidomobile I won a Solo Pro wireless headphones a month ago, I completed all steps, filled up a form and didn't get any news or confirmation from Fido. I chatted with an agent who couldn't help. I submitted my question to Fido community forum and still no answer. What can I do now?