Fido outages and service status in Nelson, British Columbia

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nelson, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Kendall (@ianserena2045) reported 8 minutes ago

  @Fidomobile Fido is down in manitoba cant make calls or receive cant text and no data bill is fully paid cant get to speak to a person at fido its been down for over 2 hrs now

• 
  Vaibhav Panwar (@2vpvp) reported 10 minutes ago

  @Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido

• 
  Aman Bhargava (@Amanbhargava23) reported 12 minutes ago

  @Fidomobile I AM BEING CHARGED EXTRA AS A FRAUD GOR THE SERVICES I HAVENT HIRED I NEED HELP

• 
  Jim (@Jim_363) reported 13 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  ☆JAYBAAY☆ (@prozacangel) reported 13 minutes ago

  @Fidomobile worst ******* service I’ve never had

• 
  🇺🇦 Anna Filina (@afilina) reported 13 minutes ago

  Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

• 
  Fari Tow (@EffTee1) reported 15 minutes ago

  @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UhhappyCustomer

• 
  Pete (@floofydoofbkup) reported 16 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Dimy Da Plug (@dimydaplug) reported 16 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Shrikant Gupta (@Shrikan15918909) reported 20 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam