Fido Outage Report in Nelson, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Nelson, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (51%)
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Internet (33%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa Mulvey
(@djpinksky) reported
@Fidomobile customer, I am disappointing at the level of care I have received and the fact that I have spoken to some of your staff and they are understanding but their hands are tied. I’ve had to push to a higher level and the worker told me after 15 Minutes of holding that
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Nora
(@Nora95853908) reported
@JonnyHTown @Fidomobile Also, I've been a loyal customer for a few decades and I'm seriously thinking of switching. This is really bad , not even on bill is clear what they charge for. Very disappointed.
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Vanessa Mulvey
(@djpinksky) reported
@Fidomobile for 1 month. I finally told you guys I would have no problem getting an upgrade but I don’t want my bill to be any higher. You offered me a phone and plan that were on sale. I receive the phone and it’s the wrong phone so I call you guys and that phone plan you
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Hayward Welcher
(@hwelcher) reported
@Fidomobile Your network in Waterloo is experiencing issues and support has been useless. Can I please get some real help?
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Fido Solutions
(@FidoSolutions) reported
@vishwak180399 @Fidomobile Sorry, just trying to better understand the situation here. The roaming ability allows you to use the service as if you are at home in Canada for $16 per day, in addition to your monthly cost of your invoice. As an example it would be $16*3 = $48 plus regular monthly cost. -Ravi
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P.A.
(@Celedora) reported
@Fidomobile Chat support promised an offer (have transcripts as proof) that your company is refusing to honour. #FidoLies
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Priyanath Dan
(@PriyanathDan1) reported
@FidoSolutions @Fidomobile I am not getting any attraction from Fido for the case # 272337, I have followed up, still no issue. Please look into this urgently.
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adam robinson
(@adamrobinson133) reported
@Fidomobile how do I email your company? Your online chat doesn’t work, your app won’t even let me login, and I can’t use chat without logging in. Do you have any actual live agents available ever, or do you only offer inconvenient callbacks? Your online agent is horrible.
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West Van Girl
(@WVanGirl) reported
@Fidomobile your AI customer service is abominable. You are improperly charging me roaming fees, yet your customer service AI will only provide me a call back tomorrow at 3pm at the earliest. And even then not really. They will call within 30 minutes if that scheduled time.
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Vanessa Mulvey
(@djpinksky) reported
@Fidomobile after being a loyal customer for 6 years I am so beyond frustrated with the service I have received continuously for the last two years. This is going to be a long one but I’m fed up. January 2019 - YOURE company calls me to offer me a new phone and plan, everyday