Fido

Fido Outage Report in Nelson, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Nelson, British Columbia 01/08/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • nelsonstreetlad Denis Viens du Lac (@nelsonstreetlad) reported

    @Fidomobile I have been trying to reach Fido all afternoon by phone, online chat and Twitter message to cancel one of my cell phone lines but no one answers. Why is that? What is your problem?

  • Allant92 Allan Tham (@Allant92) reported

    Horrible customer service from @Fidomobile! Was offered a plan from an agent and when I called back they said it was an invalid offer. Been a customer for over 10 years, maybe it's time to change providers 😡😡😡...glad I'm on a month to month...

  • 3lawyered 3law (@3lawyered) reported

    @Fidomobile , I am already on a 50$ 10 gb data plan. Black Friday fido deal is offering a 50$ 12 gb plan... How do I get the additional data?? ... It's been impossible to connect with customer care

  • OttawaBrownGuy Mud (@OttawaBrownGuy) reported

    @Fidomobile what's the ETA on getting 5G? You're promoting and selling 5G compatible devices but don't have 5G network.

  • alexjuy Alex Juy (@alexjuy) reported

    @Fidomobile I keep getting tons of missed calls and I think my number is being spoofed. Any help to stop that?

  • _ricksen Rick Sen (@_ricksen) reported

    @Fidomobile @FidoSolutions There are some bad eggs in your Fido Montreal Chat support team (Samantha). Blaming the Customer without proper due diligence and abruptly ending the chat is something I haven't seen done in a long time. Hope your Managers take heed #PoorCustomerService

  • KayEl_Naushera KayEl_Naushera (@KayEl_Naushera) reported

    @Fidomobile @FidoSolutions Rogers/ Fido...network outage again....Canada's worst network ...#CTO Rogers you should resign

  • saji_united Saji-united (@saji_united) reported

    @Fidomobile worst customer service! Both n chat box and over phone. Spend 2 hours for a simple request and still waiting over the phone . I will certainly change as soon as found better offer

  • TheInsanartist Insanartist (ENG/FR) (@TheInsanartist) reported

    Hey @Fidomobile I know sometime an item can't be availlable, but when it's a used one on your site and it can take up to 2 weeks to ship it, I rather have the option to cancel a two years plan and bring my old one instead so I can use the service i'm paying with a working cell.

  • monkeytree1974 Joseph Lirette (@monkeytree1974) reported

    @Fidomobile am needing to cancel one of the phone plans on my account. How do I go about getting that done