Fido Outage Report in Nelson, British Columbia

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Full Outage Map

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (44%)

2. 

   Phone (44%)

3. 

   E-mail (6%)

4. 

   Wi-fi (3%)

5. 

   Total Blackout (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Philip Hadley (@hadley4ipswich) reported 3 minutes ago

  @Fidomobile can you explain why I waited a month to get through to someone, then when I asked to file a complaint about July 8th - you staff just cut me off?

• 4N-K1T [3TC] (@ankyc14) reported 8 minutes ago

  Hello @Fidomobile, I've been unable to access my data for almost a week now and I've tried all options through the automated live chat - I asked to be connected to a specialist, but it wouldn't let me - not sure what's going on, I'm the only one seeing this issue - plz help, thx!

• Bruce Winter (@Bruce_Winter) reported 9 minutes ago

  @MJForbes @Fidomobile Suspect not, but getting a person to answer a customer question in Canada telecom-land is nigh on impossible. That’s b/c it’s the customer's fault there’s a problem.

• mildkiller (@mildkiller2002) reported 9 minutes ago

  @Fidomobile Hi Fido, today I have chatted with 2 Fido online support in regards to the extra refund other than the automatic 5 days credit due to July outage. The 1st support laughed I have no expensive product with Fido since both my cellphone and pad have no contract with Fido.

• Vishnu Gupta (@Vishnouu) reported 10 minutes ago

  @Fidomobile @RogersMobileCa Didn’t get refund for the July 8 outage.

• Sushiboy (@__sushiboy) reported 13 minutes ago

  @canucksedins SAME HERE just got my bill. SAME FULL PRICE without a single credit.. how pathetic when their services went down for 2 days and have the ***** to charge full amount @Fidomobile

• Philip Hadley (@hadley4ipswich) reported 17 minutes ago

  @Fidomobile I am not giving out personal information over Twitter. How about a complaint email address? I don't have another hour to sit await to but cut by your staff again?

• Gareth W (@garethsports) reported 19 minutes ago

  Anybody else with @Fidomobile having issues making and receiving calls lately? It's been hell all week, most incoming calls go straight to voicemail without showing a missed call, and it takes several tries to dial out. Atrocious call quality quite often too.

• Just Watchin the world go by (@timblackmore777) reported 19 minutes ago

  @mariestellaa_ @Fidomobile @FidoSolutions Just got my Rogers bill today and still no credit, nothing on my Fido bill either. They said it was going to be automatic but I’m sure they will find someway to turn this around on the customer.

• MELSAYS (@melsays) reported 21 minutes ago

  @Fidomobile I've been trying to reach your customer service through askJack and on the phone and I can't get through to anyone. I want to discuss my latest bill, can someone help? Thank you!