Fido

Fido Outage Report in Newcastle Village, Durham, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Newcastle Village, Durham, Ontario 12/31/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TVFanatic8 TV Fanatic (@TVFanatic8) reported

    @Fidomobile I understand the outage is not the company's fault. However 6 days of not internet service, with no informative updates or effective temporary solutions is. Customers are in the dark about why its taking so long and the same cookie cutter response is not sufficient.

  • kendroiddddd Ken 🌻🇭🇰🗽 (@kendroiddddd) reported

    @Fidomobile Hi, need help. I ordered a phone last Saturday. Pretty sure I completed the whole process. I didn't get any confirmation email and there is nothing on my account page. What happened?

  • isaaccaasi15 isaac caasi (@isaaccaasi15) reported

    @kendroiddddd @Fidomobile Am very sorry this guy's will never respond I’ve tried so many times none responded, all I had to do was get an external support specialist who was able to resolve this whole issue of my account getting all messed up and it worked out perfectly, his page is #Foden020 on Instagram

  • UdbhavZaroo Udbhav (@UdbhavZaroo) reported

    @FidoSolutions @Fidomobile Appreciate the quick resolution Van from your team could provide me. I wish all your customer support staff had the same intent. Thankyou so much

  • anthony_t_1999 Anthony Thompson (@anthony_t_1999) reported

    Hey @Fidomobile why are you only offering some customers extra free data due to the week long power outage in Ottawa? I was told it is not possible despite knowing several other customers who you helped.

  • UdbhavZaroo Udbhav (@UdbhavZaroo) reported

    @Fidomobile Poor Customer Service. Encouraging Fraudulent shops who sell Fido. I bought two new lines and I was promised my setup service fee will be waived off but that's not the case and when I talk to cust. care to help me out they said they can't and store has all excuses.

  • KabirKhurana12 Kabir Khurana (@KabirKhurana12) reported

    @Fidomobile Is there a planned maintainence going on..since app and website logins are down and till what specific time would it be on.

  • _BrianMahoney Brian Mahoney (@_BrianMahoney) reported

    Is it just me or is @Fidomobile 's data spotty on weekends? Fine Monday to Friday, crappy on weekends. They must turn the power down on Saturday and Sunday.

  • GarfUrbanism Garfield Wayne (加菲), PhD (@GarfUrbanism) reported

    Had three horrific conversations with 2 utility service providers @Fidomobile and an academic institution today @ucanwest. Glad I have options to change my service plan & select another school to continue my Exec. Edu. Nobody pays attention to customer service anymore?

  • Onelovepeace7 Straker (@Onelovepeace7) reported

    @howardruns @Fidomobile Fido’s roaming charges are a rip off scam. Cancel your Fido contract today!!!! #fidosolutions