Fido outages and service status in Newcastle Village, Ontario

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newcastle Village, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Anderson (@SpirituallyFam) reported 2 minutes ago

  After months of trying to resolve ongoing billing issues with @Fidomobile — including data overcharges that occurred while parental controls were active — I’m still waiting for a fair resolution. Partial credits don’t fix the underlying problem. Families deserve transparency and accountability, not exhaustion and confusion. Too many families just concede and pay because they don’t know how to fight back — allowing millions to be made off a faulty system. I won’t quietly accept that. A full reversal and goodwill credit are fair, considering the time, stress, and system failure that caused this. @CCTS_CRTC

• 
  Silent Eyes (@ryanavi21) reported 4 minutes ago

  @Fidomobile @CBC @CP24 Dear Fido! Your customer service was best till few yrs back. Now, it's worst among all. To get hold of customer service, one has to wait almost a week. What a pathetic service..... I guess Bell is far better.... SHAME....

• 
  Vaibhav Panwar (@2vpvp) reported 6 minutes ago

  @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.

• 
  connor (@_connorrr_) reported 7 minutes ago

  @Fidomobile I have tried to cancel my mobile data plan and the only way to do so is by calling. I cannot do this because I am not living in Canada anymore and the international number does not work.

• 
  Jantz (@jantz1) reported 11 minutes ago

  @Fidomobile in Mexico currently & can’t get hold of anyone @ 611. Need help with 2 travel plans……. a wrong date was provided through an agent for me & wife’s plan that was requested yesterday online was not implemented. Just did it again on line & it is isn’t working.

• 
  Nilesh (@nil1971nilesh) reported 13 minutes ago

  @Fidomobile URGENT My wife’s credit score dropped 140+ points due to FALSE $627 balance on Fido account CLOSED & PAID in 2022 Same issue in 2024 fixed with written proof now AGAIN We have proof Fix with TransUnion & Equifax immediately or CCTS #Fido #CreditScore

• 
  Evan (@evanoftheyukon) reported 13 minutes ago

  I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up. (1/20)

• 
  Lino's Version (@LinosVersion) reported 17 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Vince Ltd. (@Vince_Ltd) reported 18 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Raphael Daniel (@RaphaelDan86238) reported 19 minutes ago

  @Fidomobile I think Fido is the most irritating telcom service in Canada right now!! Very horrible service experience