Fido

Fido Outage Report in Newcastle Village, Durham, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Newcastle Village, Durham, Ontario 08/11/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • cyril0 Cy Cyril (@cyril0) reported

    I was talking to a friend who is also on @Fidomobile and the sound quality was garbage so we switched to #GoogleDuo and the quality was amazing, easily 10 times the resolution @FidoMobile was offering. Voice data uses very little bandwidth so why does it sound terrible?

  • 197rosemont Dj Staz (@197rosemont) reported

    @Fidomobile Hi Fido, Is it normal that i have to call 11 times YES 11 times (20 hours of my time lost over the phone and Chat) to have an issue That no agent is able to solve, No Mananger calls me back when i requested it ..?

  • melissaep Melissa Perry-Clemens (@melissaep) reported

    @Fidomobile decided to get a new plan with you folks and placed an order online for express pickup. It’s now been 2 hours at the store due to issues with your system. Super frustrated - is there anything that can be done?

  • DRHannigan David Hannigan 🏳️‍🌈👬🇨🇦 (@DRHannigan) reported

    @Fidomobile would not help me get a new phone without add on fees so I went with another company. Today @Fidomobile called to win me back. Too little too late!

  • Marcel_MP Marcel (@Marcel_MP) reported

    Why is @Fidomobile charging for these “long distance” calls I never made?. They are charging me $300 dollars. Impossible to comunicate with them. #robery

  • gagan_R gagan (@gagan_R) reported

    @Fidomobile DO NOT USE FIDO Had a worst customer service experience today

  • Sridhar03809423 Sridhar (@Sridhar03809423) reported

    @Fidomobile I am sorry to say that the boxing week offer of $150 gift card (for buying new home internet) is not yet sent to me. I have called to customer care many times as well ! Please resolve this issue ASAP

  • pramodsmvdu pramod (@pramodsmvdu) reported

    @Fidomobile Hoping for resolution this time 🙏

  • pramodsmvdu pramod (@pramodsmvdu) reported

    @Airtel_Presence @Fidomobile It's been more than 4 days. Even after more than 10 calls to fido/Roger/Airtel, not getting Roaming on fido number from Canada . Can I expect any resolution ? Its seem to be Roaming partnership issue .

  • Raasda1 Raasda (@Raasda1) reported

    @Fidomobile @FidoSolutions I accepted an offer from Fido Win back but didn’t get a confirmation email. After a couple of days, I called Fido customer service and they had no record of the order and “no notes” were left on my account. I’m confused. Did Fido rescind the offer?