Fido

Fido Outage Report in Newcastle Village, Durham, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Newcastle Village, Durham, Ontario 02/03/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (31%)

    Internet (31%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • pyahska pyahska (@pyahska) reported

    @Fidomobile I have been on hold for a total of 5 hours and counting now (in the middle of a working day!) Multiple attempts with the chat service for a VERY simple request. I need you to call me back at the absolute earliest.

  • heena_29 heena srivastava (@heena_29) reported

    @Fidomobile What’s up Fido? I had ordered the new IPhone and it’s almost a month with no updates at all. There is a long wait when I tried calling and on chat your people don’t seem to have any answers. Can someone help please?Atleast tell me if I am ever going to get the phone?

  • JesseChoo Jesse Choo (@JesseChoo) reported

    Tl;DR I used to be a @Fidomobile postpaid customer and now a prepaid customer to maintain my Canadian phone #. I am currently in the Netherlands and unable to call your prepaid 1-888 phone number from here.

  • Shamz_Official Jazib Shamsi (@Shamz_Official) reported

    @Fidomobile @FidoSolutions They said the one that helped me wrote it in note but never actually went through with the transaction

  • MCNadzzz MCNadzzz (@MCNadzzz) reported

    @Fidomobile Dear Fido Mobile- I'm so sick of your Customer Service. My Father is a senior w/ a senior mobile & home phone plan/service that is not working. You asked him to wait 72 hrs w/ no service & he's an ailing man w/ medical issues. Your rep was RUDE. UNACCEPTABLE. FIX THIS

  • ZacharyHilliar2 Zachary Hilliard (@ZacharyHilliar2) reported

    @Fidomobile has the worst customer service I have ever experienced. Been hungup on twice while waiting for a supervisor with no callbacks. Currently have wasted over 2 hours of my day trying to get a simple issue resolved. Save your money & shop elsewhere!

  • TirthDave10 Tirth Dave (@TirthDave10) reported

    @FidoSolutions @Fidomobile why for everything processed by FIDO is totally incorrect? Why customer need to reach out to FIDO for every little thing? Worst customer service…

  • wtironmonger Tim Ironmonger (@wtironmonger) reported

    @Fidomobile 1...I am a Fido customer who tried to update my phone on a cyber Monday deal last night and for 45 minutes of trying as I was to checkout I kept getting a message that said they were having technical problems and to keep trying again in a few minutes and after nearly

  • nicolas_ll Nicolas (@nicolas_ll) reported

    @Fidomobile @FidoSolutions @RogersHelps My internet is down and has been for the past hour at least. Is there an outage in Toronto?

  • abunamike Michael Winn (@abunamike) reported

    @Fidomobile Hey - the app is not working correctly - I cannot access Xtra except through an message from Fido that was sent last Thursday - you changed the app for Black Friday and it is messed up. Also - my account online shows incorrect information. What's going on?