Fido

Fido Outage Report in Newcastle Village, Durham, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Newcastle Village, Durham, Ontario 12/16/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • HappyplatoLeung [: Plato :] (@HappyplatoLeung) reported

    @Fidomobile The Fido My Account app is not working for 3 weeks. Error message "Something went wrong. Sorry, we've hit a snag. Please check back later. Cannot access Fido Extra and The extra 5 GBs 😡

  • aset_ibrar Ibrar Ahmad (@aset_ibrar) reported

    @Fidomobile @FidoSolutions time and money wasted. Your app sucks Your app sucks Your app sucks Your app sucks Your app sucks Fido less Canada!

  • Tomuhthy Tomnado (@Tomuhthy) reported

    @Fidomobile a friend is looking to be able to have a decent phone plan and phone can you help?

  • livingklife KK👨‍🦼🌈+they/them/he/his (@livingklife) reported from Ottawa, Ontario

    Cell phone companies are the worst! My phone is almost paid off $65 for 8 GB for which I use less than one is absolutely ridiculous yet they can't offer me anything less so I go looking elsewhere never mind they changed my profile illegally in June @Fidomobile

  • tsdtweet Tejas Saini (@tsdtweet) reported

    @Fidomobile @Fidomobile FidoRoam got activated without any consent. Received email and SMS for the same and there is no guidelines attached to that to CANCEL it. On Live chat Queue position is more than 50 which would take more than 30 minutes or to chat. Please take care of customers.

  • MomOffDuty_CDN Mom Off Duty (@MomOffDuty_CDN) reported

    Not impressed with @Fidomobile tonight. Usually they have been my go to choice and have always given great service. Seriously considering moving my 5+ lines to another carrier. All my lines have great upgrade offers but they won’t offer the same to my most expensive line.

  • melted_music Sorrel (@melted_music) reported

    @Fidomobile The Fido app has so many issues, I keep experiencing lagging and interruptions, and now it even signs me out of my account and won't sign me back in. The website doesn't work either, what a frustrating disappointment.

  • JatBalwaan Jat Balwaan (@JatBalwaan) reported

    @Fidomobile Terrible customer service and you just lot one of your customers. Your field agents promise unlimited international calling and then this offer expires and you put all the charges on the customer.

  • graceyeungg Grace Yeung (@graceyeungg) reported

    @Fidomobile is your app (for iPhone) down? I’ve been trying to access the last couple of days and keep getting an error message

  • dieselboy28 dieselboy (@dieselboy28) reported

    @Fidomobile Something went wrong every time I try to login to the app.