Fido

Fido Outage Report in Newcastle Village, Durham, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Newcastle Village, Durham, Ontario 10/20/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (45%)

    Phone (45%)

  3. Wi-fi (4%)

    Wi-fi (4%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • plum_ky Kyle Plumadore (@plum_ky) reported

    @Fidomobile your customer service is a joke. I requested a call back for today. Call got disconnected and now I can only get a call back tomorrow evening. This is absurd. The rep should have called me back. He put me on hold to look into something.

  • JustinOHallo Justin O'Halloran (@JustinOHallo) reported

    @Fidomobile @deepcik1 Network is down.

  • phil_rail Phantom of the machine shop 🇨🇦(🇫🇷🇮🇪) (@phil_rail) reported

    @Fidomobile @deepcik1 Getting outage too, not registering to network.

  • Scorp3345 Scorp (@Scorp3345) reported

    @Fidomobile Sorry to say, but it does everything but help, Cheniette! Should have a failsafe to connect to a live agent if somebody wants to, as opposed to forcibly offering a callback! I did book a callback though, and will look forward to discussing what’s going on! This has me concerned!

  • northernck Caroline (@northernck) reported

    Any exec who believes AI chat assistants as a viable alternative to live customer service, have yet to see boomers, Gen X’s wrath play out. Are you that committed to losing more customers who have questions over unannounced price increases to their plans? @Rogers @Fidomobile

  • cvergz Clarisse 🇨🇦🇵🇭 (@cvergz) reported

    @FidoSolutions @Fidomobile Hi there! I recently received a bill from you and I currently have a credit on it. How can I get that back? I tried your phone line and store, and they are no help at all. Please and thanks.

  • kunal_jethwani Kunal Jethwani (@kunal_jethwani) reported

    @Fidomobile Can you please confirm if this toll-free for international callers from India? Isnit reachable via Skype or other voip methods? Whats the best way to dial-in not being charged for the same and what are the support hours and days that this number is available for?

  • wesglassford Wes Glassford (@wesglassford) reported

    Anyone else in Edmonton on @Fidomobile without service?

  • RhinoSlasho Rhino Slasho 🖤 (@RhinoSlasho) reported

    @Fidomobile why again? Pretty much big time outage again. #Fido #Outage #networkoutage

  • James_Gaughan23 James Gaughan (@James_Gaughan23) reported

    Hey @Fidomobile @FidoSolutions is there a network outage?