Fido

Fido Outage Report in Newcastle Village, Durham, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Newcastle Village, Durham, Ontario 12/05/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (43%)

    Internet (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • avsgrl19 AvsGrl (@avsgrl19) reported

    @Fidomobile Fido, you suck. Your service is terrible, and your “customer service” reps are extremely rude and should not be working in the customer service industry. So disappointed after being a loyal customer of 12 years.

  • alyshines Lys (@alyshines) reported

    It’s not everyday that the cellphone companies have excellent customer service but the rep from @Fidomobile that I spoke with today was outstanding. Y’all need to give this gal a raise @FidoSolutions !

  • SmartassReMarx chop, chop, dig, dig. BLACK LIVES MATTER. (@SmartassReMarx) reported

    @Fidomobile what's wrong with your service these days? Consistently at 1 bar in the middle of town, lose signal regularly, texts fail to send. Is this a BC or nation wide thing? Or is my phone just hooped

  • Laadybuuug Ladybug (@Laadybuuug) reported

    Early morning row with @Fidomobile customer service, which I was right and finally she removed the extra fee, but not a good feeling to start the day !

  • hashtagparade HRH Princess Bitchypants (@hashtagparade) reported

    @Fidomobile, I've spent over an hour trying to get a situation resolved and all I'm hearing is "I do apologize..." and gaslighting abiut the situation. After 1 hr+ a "supervisor" hung up on me. Why does your customer service suck so damn bad lately?

  • starmacbook timothee (@starmacbook) reported

    @Fidomobile my phone data is not working it’s only going on 3G and not working I resettled network stettings and eveyrthing

  • NancyALaRose Nancy♥️LucyCrew🐘💋 (@NancyALaRose) reported

    @SmartassReMarx @Fidomobile I am having the same issue sending and my texts aren't long so it isn't that. I don't know if they're actually sending.

  • PynkKnits .vayanin (@PynkKnits) reported

    I wish more people talked about @Fidomobile @FidoSolutions and their lackluster services and how they try to gaslight you when you need help from them. @CBCToronto

  • PynkKnits .vayanin (@PynkKnits) reported

    When that warranty finishes? Don't call @Fidomobile @FidoSolutions. Even if it was the day before don't call them. Cause their first response is?! "Your warranty has ended we can't help you."

  • PynkKnits .vayanin (@PynkKnits) reported

    If it's one company that will hang you out to dry, it's @Fidomobile. Do not, and I repeat, DO NOT expect them to have your back as the customer. You'll play yourself immensly.