Fido

Fido Outage Report in Newcastle Village, Durham, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Newcastle Village, Durham, Ontario 01/25/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (36%)

    Internet (36%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MarlonHershkop Marlon Hershkop (@MarlonHershkop) reported

    Day 4 of either being on hold for hours or cannot connect with a Live Chat agent at Fido.Been trying all day for 4 days. Rogers, why are you lying on your ads with commitment to improve service ? @Fidomobile @Rogers

  • ehsanbutt EHSAN ULLAH BUTT (@ehsanbutt) reported

    @Fidomobile @Fidomobile your representative Van asked me in DM to fill out a form and then someone will get back. It’s been 17 hrs plus, still no response. What a service!!!!

  • yu231233 Akira (@yu231233) reported

    @Fidomobile Can you explain to me why Fido keeps lying to the customer?

  • myselflittleP Paral Mehta (she/her) | Lawyer | NCA Candidate (@myselflittleP) reported

    Why am I not able to connect with your customer service representative, @Fidomobile? Every time it says that we are unavailable!!!!

  • broky_neto ALIUM (@broky_neto) reported

    @Fidomobile guys do you know that you have a very bad customer service ?

  • MarusyaBee Marusya Bociurkiw (@MarusyaBee) reported

    going into surgery today and my @Fidomobile phone isnt working. tech support is 'exceptionally' closed. there's no one at the help centre when i send a chat message. this is legit an emergency. big telecom monopolies endanger us all.

  • lisercheung Lisa Cheung (@lisercheung) reported

    @Fidomobile It takes multiple calls and HOURS waiting on the phone to get anything sorted. I've called in three times in the past week just to activate a new line and get SIM card shipped. Fido Chat keeps disconnecting and I have to wait all over again. SIM still doesn't work!!!

  • SabharwalSid Sid sabharwal (@SabharwalSid) reported

    Guys never ever refer your friends to fido. All they're doing is scam. I had been referred by my sister. I was supposed to receive 1 month free. It's been my 4th bill still they've sent me the bill. Big scam is being done @Fidomobile @FidoSolutions @Canada

  • hunterderkach hunter (@hunterderkach) reported

    @Fidomobile the deals are cool but is there really nothing you can do about helping with a stolen phone??? getting bounced around with support

  • Badmon187 badmon (@Badmon187) reported

    @Fidomobile @yu231233 Their support is absolute trash I have a phone that I got on Friday that still isn’t working. Minimum 2 hr wait to talk to anyone is ridiculous. I also was told I would get follow up call last night but nothing of course, sad!