Fido

Fido Outage Report in Newcastle Village, Durham, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Newcastle Village, Durham, Ontario 11/14/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • s7884727 Stu (@s7884727) reported

    Okay, so @Fidomobile charging my wife $50 for 0.6gb of data overage. This is a disgrace. We called the help desk and they did nothing to help. Off to Fizz we go.

  • SketchMaster9k Pat (@SketchMaster9k) reported

    ...probably 20+hrs on the phone in total. Each time there was a new problem or something wrongly set. By mid-Feb I gave up in frustration and asked them to cancel everything and refund the 3 months. They refused. According to Fido, since... @Fidomobile @FidoSolutions

  • TARO2022 T (@TARO2022) reported

    Having maybe the worst experience ever with @Fidomobile @FidoSolutions the reps are being incredibly kind but I've been on and off of hold for over 2 hours. I have a new device and sim coming and they put the wrong address even though it was inputted as the correct address.

  • brandishdesign Brian Brandish (@brandishdesign) reported

    @cobrachicken27 @Brightstar @Fidomobile I've already been suckered 😒 paid into this crap for 2 years and now when it's time to use it all in getting is a hard time.

  • AdamJ77 Adam (@AdamJ77) reported

    Is anyone with @Fidomobile and having delayed voicemail issues? It's been going on for quite some time and still not rectified and I will be leaving them in April if it's not solved by then #Canucks

  • SpencerWallace_ Spencer Wallace (@SpencerWallace_) reported

    @Fidomobile @FidoSolutions I've been with Fido for 3 years now and I have never used any of these "deals". Fido Xtra is a good idea in theory but they're always on brands I've never heard of, products that are way overpriced (even with the deal) or are so niche I have no use for them.

  • PixieCannibal Pixie🎃 (@PixieCannibal) reported

    **** @Fidomobile so bad They've stripped out the customer service phone support so bad. They fully say in the menu that phone agents can no longer make certain changes and you have to do it yourself. I pay $116 a month for them to fire support agents??? Maybe not for long.

  • SeanGor07663283 Sean Gordon (@SeanGor07663283) reported

    @Fidomobile Fido cell insurance is a scam. I paid it for years, but the first time my screen breaks , I have to send it across the continent to Toronto and go 10 days without a phone? Fido authorized service place fixed it in 40 minutes, but Fido wouldn’t authorize it! $190!!!

  • RobinRedDeer Rob in Red Deer (@RobinRedDeer) reported

    @Fidomobile who do I contact to make a complaint ?

  • 8VenthaN8 Venthan (@8VenthaN8) reported

    @Fidomobile @LidoPimienta @WitchProphet Maybe fix your customer support after hours. People are really bad and lazy.