Fido Outage Report in New Prussia, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in New Prussia, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Prussia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (48%)
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Phone (43%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Never Give Up
(@DaleMacLean1) reported
@Fidomobile can't get any help from fido because there are no available service representatives. Tried calling, tried ask Jack. I'm unable to log in via main website or thru the app.
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Jay Rathi
(@Jay2603Rathi) reported
@Fidomobile MORE THAN 45 minutes on customer support call online….transferred 3 times to different executives….2 of them incorrect department and waiting to talk to 4th……is this what you have to offer to your customers? I’m taking service from fido for 24 months now…..#fido
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Heather Kirk, PhD
(@madamekirk) reported
from
London, Ontario
Is anyone else with @Fidomobile have no signal? I haven’t been able to text or call on the network since 3:30pm. #FidoDown #FidoProblem
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Dhruv Gupta
(@itstimetochil) reported
She also said that we do not have any email address in last 20 years of their existence in #Canada which is mind boggling. She also told me that she can text this resolution to me which she denied when I told her that I will make @Fidomobile viral on social med. #moneylaundering
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Hartej Mangat
(@HartejMangat) reported
@Fidomobile worst service network. Really disappointed from fido. Put me on hold for more then an hour. Never expected this from fido been with this network for more then 4 years and that’s how they treat you back
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Fatma Othman
(@xphat) reported
@Fidomobile I accidentally turned off airplane mode and immediately turned it off. 0.06 MB and 0.09 MB in usage = $20 + tax charges for FidoRoam. What a way to treat loyal customers - if I knew I would get charged a full days rate I would have used it?? Do better???
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bryar
(@bryarpaije) reported
@Fidomobile i’m sorry but this isn’t customer service. i’m really upset that i have to deal with this after i haven’t called, and never will call the US. it’s a joke to offer 3 free months of US calling to someone who has never called the US rather than credit the charge.
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Piyush Mevada
(@piyushmevada123) reported
@Fidomobile Hi, I have to say about Fido.Their store people lie to new immigrants and cheated.they told to waive off charge for service charge but now 2months no one responding. I suggest people to think before go with fido. CEO..pl see this 647 877 4710 piyush
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Brian Heinrich
(@wordsmythical) reported
@greg_gerla @Fidomobile The CRTC can regulate/create policy, but the phone companies have to implement the policies/regulations. The CRTC last year passed a policy/regulation to help deal with obvious scam calls (the ones coming from impossible numbers), but spoofed numbers seem more complicated.
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!