Fido

Fido Outage Report in New Prussia, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Prussia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Prussia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in New Prussia, Ontario 02/14/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TheWiseBear_ Prateek Kumar (@TheWiseBear_) reported

    @Fidomobile @FidoSolutions is it possible to make a change in my upgrade my order before delivery? Unable to reach live chat or twitter support team at the moment.

  • attard1978 Eric Attard (@attard1978) reported

    @Fidomobile tried calling twice today. Stayed on hold well over an hour both times to get hung up on by the phone systems. Also tried to online chat and was unable to even be placed in a queue. This is not great service.

  • Shervincouver Shervin🇨🇦 (@Shervincouver) reported

    @Fidomobile @FidoSolutions as you can see in the photo, there is NO attachment! Fido has done NOTHING to help. All I want is the PDF of the certificate! is that so hard to understand or provide? why do i have to chase you so much for something I won!!! @ConsumerAffairs

  • doginthehair las malas lenguas (@doginthehair) reported

    @Fidomobile Do not even look at this is the worst service provider ever!

  • Hunny_diva R𓃟byn🇨🇦🇵🇹🇮🇹 (@Hunny_diva) reported

    Hearing about @koodo’s Black Friday deal ($50/month for 50GB data + unlimited talk/text AND a free iPhone 11?!?!) I’d be a fool not to switch phone providers! Especially after the joke of a credit @Fidomobile offered their customers after their 2nd outage in under a yr. #Koodo

  • TonySantillan20 Tony Santillan (@TonySantillan20) reported

    @Fidomobile @FidoSolutions , 1.5 hours on hold@to speak to someone. And I though Air Canada customer support was bad. This has to be the worst.

  • doginthehair las malas lenguas (@doginthehair) reported

    @Fidomobile Guys do not buy anything!!! This is the worst Canadian phone service ever if you can pay some bucks elsewhere do not hesitate! You will regret soon!!!

  • verandaguy Pierre’s Fondled Wood (@verandaguy) reported

    @Fidomobile Perhaps on of you can run over and pick up the phone at the call centre because I have been on hold for two hours two days in a row. What horrible customer service. You play the same ****** music as well on repeat.

  • doginthehair las malas lenguas (@doginthehair) reported

    @Fidomobile Guys before buying something this is customer service….

  • VKHydra101 Hydra (@VKHydra101) reported

    @Fidomobile I was put on hold for 2 hours, when the rep finally answered my phone, she upgraded my plan without my consent then when i questioned her why changing it to a worst plan she hanged up on me! WTF? FIDO seriously?