Fido

Fido Outage Report in New Prussia, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Prussia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Prussia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in New Prussia, Ontario 02/01/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • shivanshg_93 Shivansh gupta (@shivanshg_93) reported

    @Fidomobile @FidoSolutions I had changed my plan from $55 - 6+2gb to $55 - 25gb on May 21 2021. My 6+2 gb plan had a promotional $10 discount which was removed when i changed it. But the same day i asked the customer service to revert it to my old plan which had the $10 discount.

  • shivanshg_93 Shivansh gupta (@shivanshg_93) reported

    @Fidomobile @FidoSolutions But after 5 business days the bill just went down to $104.96. Again talking to customer service on 24 june. they said that from July bill my plan would be of 6+2 gb+$10 discount on my plan & additional $10 would be deducted from bill since i paid extra.

  • devIntheWeb Vicky (@devIntheWeb) reported

    Looks like @Fidomobile doesn’t have the habit of honouring the offer to their customers. Their words change within a matter of hours. Extremely disappointed with their service after being their customer for 2 years! Beware of their customer service. #disappointed #fidoscam

  • cru_pal Krupal Patel (@cru_pal) reported

    $50 Credit for referral pending since last 6 months, even after resubmitting the same referral form more than twice within the last 6 months. Horrible service team. No satisfactory response from the customer service team nor the social media team.@Fidomobile @FidoSolutions

  • CITIZEN_GUJ Citizen (@CITIZEN_GUJ) reported

    @Fidomobile I have just ordered a mobile and found out that other people with that mobile are facing issues. I want to cancel that order as I am yet to receive the shipment confirmation. Possible or should I wait for the shipment to come and don't accept it?

  • shivanshg_93 Shivansh gupta (@shivanshg_93) reported

    @Fidomobile @FidoSolutions Which i was okay with. Today(17 July) i received my bill which is of $96.05. After taking to customer support again today & explaining my issue again & again. Firstly, a system error happened again due to which the $10 promotion was not added to plan.

  • iamseanbray Sean Bray (@iamseanbray) reported

    I’m considering leaving @Fidomobile due to their problematic app and poor (little to non-existent) coverage in my area. Any recommendations? #cellphone

  • sabbie_9 Sabrina (@sabbie_9) reported

    @Fidomobile my cell service hasn't been working this morning. It says no SIM and emergency calls only. Is there a wider service outage?

  • NancyALaRose Nancy♥️LucyCrew🐘💋 (@NancyALaRose) reported

    @SmartassReMarx @Fidomobile I am having the same issue sending and my texts aren't long so it isn't that. I don't know if they're actually sending.

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile do you have any real customer support team who can resolve problem and just not waste hours and hours of time on the call for nothing productive other than telling that you will get a call from our side in 2 business days which never comes?