Fido Outage Report in New Prussia, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in New Prussia, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Prussia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (44%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Prayogo
(@ryanprayogo) reported
from
Midtown Toronto, Ontario
@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
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Ayush Ghimire
(@ayushghimire) reported
@Fidomobile had a horrible experience with Fido today. Even after 3 hours on the phone, the issue wasn't resolved. Very disappointed with the service.
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Clint M
(@ClintMorgan87) reported
@Fidomobile as a new customer I can honestly say I am disappointed with your customer service. I've been trying to explain to your support team why we were unable to complete the refer a friend credit but they make no exception for people who are disabled
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Sahil Babbar
(@SahilBa57637069) reported
@Fidomobile Have been struggling with this network for over 2 months now, Multiple calls to customer service and tech teams. Really confused team, some say modem is a problem some say area has some issue. Changed modem thrice in 2 months but still no internet. So frustrated rn !
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dean
(@dhinesh777) reported
@Fidomobile why is it difficult to get a straight answer to a question from customer service. I have been dealing with same issue for 3 months
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_vini
(@vinitonini) reported
@CircularLogic89 @Fidomobile Sorry, who are you? The $60 plan is avail to existing customers and I understand they might be sold or even be registered in the system diff\ly , but the service is the same: 10GB of data. I signed up for a 2y contract that should have been changed to a cheaper one when finished
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Vishal
(@vizzy1980) reported
@Fidomobile Internet sent me the worst router possible. I’ve been waiting for over an hour on wifi. Are there stores open where I can get a new router?
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Pat
(@SketchMaster9k) reported
...I didn't cancel within 14 days, I get no refund. Despite never once using or inserting the SIM card in my phone and never receiving the service I was promised. Don't believe their bs promises, especially if you're a new customer. They're... @Fidomobile @FidoSolutions
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Sean Gordon
(@SeanGor07663283) reported
@Fidomobile Fido cell insurance is a scam. I paid it for years, but the first time my screen breaks , I have to send it across the continent to Toronto and go 10 days without a phone? Fido authorized service place fixed it in 40 minutes, but Fido wouldn’t authorize it! $190!!!
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CircularLogic
(@CircularLogic89) reported
@LOGANHYT10 @Fidomobile As FidoSolutions noted, in this case, 4G and LTE refer to the same network technology. Most North American versions of devices denote that network as LTE whereas most global or international versions will show 4G.