Fido Outage Report in New Prussia, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in New Prussia, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Prussia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (2%)
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Total Blackout (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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ahmad
(@abuttar02) reported
Worst customer experience at Fido mobile. I bought a phone plan with phone and phone was having issues so i asked them to replace it, but they refused to do it and simply asked me to return the device and their plan. So I returned it just after using one day. 1/2 @Fidomobile
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akalixa
(@akalixaa) reported
@Fidomobile is literally the most disrespectful phone company. After waiting on hold for 45 minutes, they had the nerve to hang up the phone call on me after saying hi.
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Doubting *****...
(@GordonP52262388) reported
@Fidomobile would like to CANCEL fido but unable to contact on internet...any message tried is rejected...
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ahmad
(@abuttar02) reported
When i complaint them online and they said we can’t do anything about it. Pathetic service. Moreover they said you can use our sim for 14 days. But it isn’t working too. I switched from rogers to fido and now i end up having nothing. 3/3 @Fidomobile
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MaxiMili
(@MaxiMil93676156) reported
Conclusion of the @Fidomobile Scam. Wasted an hour of my life with the worst agent and management I’ve ever spoke too… was told to go in store to have the agent call them to ask for the same credit and waste my time on my day off… Will be porting out based on Principle.
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TK
(@tkomaric) reported
@Fidomobile Your agents Abdel and Himanshu need a basic 'Customer Service 101' training. Was looking to sign up with Fido but live chat experience was so bad... Such a waste of time as they did not even properly looked into my query #fido #badexperience
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Doubting *****...
(@GordonP52262388) reported
@Fidomobile would like to cancel fido...unable to contact on line...what is mailing address?...
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Sheena Mahmood
(@SheenaMahmood) reported
@Fidomobile I am having a horrible experience ordering a plan with phone from fido. I have been your customer for more than 4 years and this is not the service I deserve.
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Luv Sachdeva
(@luv_sch) reported
To my surprise, the account was cancelled instead of moving it even after sending me the new service agreement. Standing ovation to such service @Fidomobile
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Luv Sachdeva
(@luv_sch) reported
@Fidomobile i had made a simple request of moving my internet from one address to another and its been 4 days and i am still without internet even after getting the confirmation. 10hrs on the call in total with your customer support, tech support, supervisors and yet no progress