Fido Outage Report in New Prussia, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in New Prussia, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Prussia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Fido
Fido is having issues since 12:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (68%)
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Phone (15%)
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Wi-fi (12%)
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Total Blackout (3%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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A Walking Contradiction
(@JilldeenE) reported
@Fidomobile do you not hire customer service representatives, cause your #askjack ain’t ****
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Candace Kelly
(@candacekellyto) reported
Hey @Fidomobile do you care about the safety of your customers? Leaving a single woman stranded on another country and in a potentially life threatening situation and you want to deny me a $60 credit because you want to charge me when I had no service??
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Nelapati Sivakoteswara rao
(@rao_nelapati) reported
@Fidomobile Help me out, I can’t pay that much.
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Nelapati Sivakoteswara rao
(@rao_nelapati) reported
@Fidomobile 2/3 After my device upgrade, I got 643 dollars bill for this month. When I called customer care they are saying Your add on of 1000 minutes was removed and charges were legal. I have to pay the amount. I tried to explain that I am already broke.
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Botchtown Canuck
(@BeantownCanuck) reported
@Fidomobile @FidoSolutions That’s a pretty good deal, a lot better than the cell phone service that people actually pay you for but you don’t actually provide.
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Gavin
(@ghostflaneur) reported
Yo @Fidomobile really appreciated you charging me 100 bucks for a international roaming service which a: doesn't actually function and b: I didn't use (roaming data was turned off), but hey the three bucks for really ******* up my work day during the outage really made up for it.
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Yash Chahande
(@YashChahande) reported
Hi Team, @Fidomobile I have been in contact with Fido Team regarding the bill issues I have. No customer assistant is available to talk. I was promised a bill of $27.5 Per month, By winback team. But my bill keeps coming to $37.5. Apart from that additional expenses are piling
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Nelapati Sivakoteswara rao
(@rao_nelapati) reported
@Fidomobile 3/3 I apologized for my mistake and asked them to help with reducing the amount such that I can pay in instalments . But from 3 days no help from Fido. I spoke to credit team they said you have to pay within 30 days or else we will impose late charges.
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ekta manocha
(@ektamanocha24) reported
@Fidomobile Bad customer services!! No customer support! Disappointing!!
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jaskanwar
(@Jaskanwar_Kaur) reported
@Fidomobile asked customer specialist about credit for outage and representative told me that i will not be compensated as im leaving the service. What kind of fraud is that. Am i going to get money back for service which i already paid for and did not get the service ?