Fido

Fido Outage Report in New Prussia, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Prussia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Prussia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in New Prussia, Ontario 11/19/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Ihaveaweirditch Username checks out (@Ihaveaweirditch) reported

    @Fidomobile first day with Fido and trying to port in a number. After 40 Minutes of patiently waiting, I get a rep whose voice kept chopping off probably because of working from home on a bad connection. Now I wait again. Already wanting to cancel this line.

  • nikitadadlani Nikita Dadlani (@nikitadadlani) reported

    @Fidomobile I am having a horrible time with Fido. Have 1 number, but 3 bills and all incorrect. I've wasted most of my holidays calling or in store. Please send help?

  • banansos Benjamin Banansos (@banansos) reported

    @Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service

  • spectat09080711 spectator (@spectat09080711) reported

    @Fidomobile When comes to service, this company is proving worst by every passing day. 193 +Tax over charged, when service reps confirm with you on phone that they have policy to put hold the moment you are close to overcharge. #shameonfido #worsttelecom

  • elena_vldv luna_the_fortuna (@elena_vldv) reported

    @Fidomobile hi; why was I charged long distance calls that I made through WhatsApp by Fido? I called your customer service and was told that WhatsApp charges and uses your network so I talked to them and they only use data not a cell network of Fido! Unbelievable by Fido 😖

  • santafeabhi Abhishek (@santafeabhi) reported

    @Fidomobile see above 2 tweets Everyone should get the same deal and there needs to be way to cancel services online or via email or reduce the waiting time for live chat

  • PugilisticUnit JustSomeDude (@PugilisticUnit) reported

    @Fidomobile Why am I being billed $16.95 for a tablet I was told was charge free? I tried calling and was on hold for an hour. Drove to a FIDO and they said they can’t make any changes as it has to be done over the phone. FIDO…you’re terrible.

  • smartyinn Suken Shah (@smartyinn) reported

    @Fidomobile @FidoSolutions thank you so much for not being appreciative for being a loyal customer.

  • danboudria Dan Boudria (@danboudria) reported from Ottawa, Ontario

    @Fidomobile your automated chat is broken. My account has been compromised and there is not way to speak to a live person.

  • nanissar NicoleR (@nanissar) reported

    @Fidomobile Dear Fido. I'm not a customer of yours. I keep getting text messages regarding payments made to a mobile account. How can we make it stop?