Fido Outage Report in New Prussia, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in New Prussia, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Prussia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (53%)
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Internet (32%)
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E-mail (8%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Fernando Alvarez
(@afernandom) reported
@Fidomobile I called your customer support. A few minutes talking to an agent, asked to talk to a supervisor/manager and I was not allowed to. That's amazing service plus the scam you guys are running on your website. #terribleservice #ctvnews #consumerprotection
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Arun
(@ArunChamyal) reported
@Fidomobile you guys barred my phone service without informing me. I am chasing from 4 days but no response from your side. I am totally fed up and don't know to whom should I contact ??????
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Lisa Li
(@LisaLi4) reported
@Fidomobile Creazy Fido, couple weeks ago a salesperson called me asked to back to Fido, but I didn’t sign any agreement and active the SIM card, today I received a bill from Fido that I have to pay the monthly fee. After that I called Fido to cancel it, customer service can’t @Fidomobile
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bestboy
(@bestboyvr) reported
@Fidomobile so disgusted at your CSR’s. I have been a customer for over 23 years and I was told that my business doesn’t matter and no attempt was made to keep my business. Pathetic and disgusting #badcustomerservice #fido #CustomerService
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Hope You Can Hear Me
(@hopeucanhearme) reported
Does anyone know if the light phone works in Quebec it might be more of a need than a want at this point oops @thelightphone @Fidomobile send help!
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Md Naseeruddin Shah
(@mdnaseershah) reported
3/3 The customer support experience is really pathetic. I found them to be very incompetent. They ask the same information repetitively. @Fidomobile on the other hand charges 7$/mo as temporary suspension fees on top of device. This is logical. Not full monthly plan + device.
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T24
(@t24_north) reported
@Fidomobile WTF is wrong with your site. Can't make a purchase. Sorry! Something Went Wrong. We're working on fixing it as quickly as we can. Please check back in a few minutes.
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bestboy
(@bestboyvr) reported
@Fidomobile im speaking to Rudraksh on chat and I haven’t received a response in over 10 minutes. Is this normal? As a customer I would like to be assisted asap.
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Carmelo P D Caruana
(@CwithAnArm) reported
@Fidomobile Hey, 7 hours of my life I can’t get back because Fido doesn’t know how to resolve tech issues or treat their customers with respect or dignity. And I have 4 lines that I’m paying for. Just another broken system!
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Michael Beaudin
(@MichaelBeaudin3) reported
@Fidomobile Their app is locked into the phone, that seems wrong to force ppl into using that broken app even if the phone is on balance