Fido

Fido Outage Report in New Prussia, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Prussia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Prussia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in New Prussia, Ontario 02/21/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • mdshroff18 Mihir (@mdshroff18) reported

    Stop buying/using @Fidomobile as they send you your entire month’s postpaid bill in just 3 days of activation and when you try to contact them on their customer care account, nobody gives you any answer @FidoSolutions #ShameOnYou #Cheaters

  • theanarcat anarcat (@theanarcat) reported

    @Fidomobile just charged me 12$ for coming too close to the US border #fail anyone can do better than 4GB at 46$/mth and ridiculous roaming fees? @fizz_ca do you have a phone yet?

  • britcan71 SAM (BritIndCan71) (@britcan71) reported

    Canadian Twitter peeps, can you recommend me cell plan carriers besides #Fido @Fidomobile Looks like after a loyal 18 years I’m no longer a valued customer according to two of your customer reps..

  • maheshcmu Mahesh CMU (@maheshcmu) reported

    @Fidomobile if one exceeds the data limit do you guys send any warning and then alert for adding more data's and then the customer needs to accept the terms and conditions to proceed?Or how it will work?

  • itzAlwayzGABY I’M HIM (@itzAlwayzGABY) reported

    @Fidomobile has the worse service and customer service ever, they’re all clueless AF

  • KaeliTheKool KaeliTheKool (@KaeliTheKool) reported

    Every time I reach out to @Fidomobile support, I get pressured to cancel my order. I’ve opened files, complained, spoken to customer service on line/by phone/in store, and I get told “keep the order as is cancel the order”. We have a contract, how can Fido fail to meet the terms?

  • jeromelereuf Jérôme Le Roi (@jeromelereuf) reported

    @Fidomobile is the worst company in Canada. It is a scam!!

  • kaptincam Cam (@kaptincam) reported

    Trying to get any meaningful communication done regarding plans or new phones via @Fidomobile built in chat service is truly frustrating. If its called a phone, and I'm working on my new phone and my new phone plan then why can't I talk to someone over a PHONE call?

  • theanarcat anarcat (@theanarcat) reported

    @fizz_ca @Fidomobile it seems you misunderstood my post as me saying that your service wasn't working. that wasn't it; i'm not a subscriber anymore partly because you (still) do not offer voice-based tech support (and generally fail at support, as this thread and DMs witness)

  • SaReH_Saar سارنگ (@SaReH_Saar) reported

    @Fidomobile @FidoSolutions my request and asked for 287$ for these three months cause somehow I wanted to break the contract (which I didn't).Such a TERRIBLE experience with the Fido customer service team! I assure you I will definitely change my provider after these three months