Fido

Fido Outage Report in New Prussia, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Prussia, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Prussia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in New Prussia, Ontario 12/12/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Asifa604 Asifa Lalji ❤️🇨🇦 (@Asifa604) reported

    @Fidomobile are you having technical issues again? Haven't been able to send texts for the last few hours. #notagain #rogers #rogersoutage

  • MREGilroy Mat Gilroy (@MREGilroy) reported

    @Fidomobile your "new" customer service system is terrible and I don't mind saying so. I rarely complain or even tweet (have a look). Speaking with a human should be easier. (been texting for the last hour with no resolution)

  • ASANRidvan Ridvan ASAN (@ASANRidvan) reported

    150$ isn’t gonna make me poor or rich I will pay this but consider me gone and will be letting everyone in my family and friends know to find better company. @FidoSolutions @Fidomobile @fido

  • TDTherrien Theresa Therrien (@TDTherrien) reported

    Has anyone made a complaint to the CRTC? We have been trying to straighten out a problem with @Fidomobile for over six months and they just rebilled again us for a down payment they weren’t owed and had finally refunded two months ago. We want to know what to expect from the CRTC

  • kabirtoronto82 Kabirtoronto (@kabirtoronto82) reported

    Been trying to get in touch with @Fidomobile customer service or book a call back. How do I contact you'll??

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported

    @CBCOttawa If @RogersHelps or @Fidomobile dare ask me for my ID, which is not a legally enforced requirement, they had better be ready to come outside and cancel my account on the spot. They have no power to ask to see any of my ID unless I'm signing up for something.

  • ashleighaddison Ashleigh Addison (@ashleighaddison) reported

    @Fidomobile you literally left people without the ability to call for help two months ago. Not to mention the many blackouts that impacted presentations I had and even a big a test.

  • ashleighaddison Ashleigh Addison (@ashleighaddison) reported

    @Fidomobile considering the unreliable service Fido has given me they have not shown me the same courtesy despite being a customer for 11 years. Now threatening me when trying to cancel my account.

  • manit_avi Avi Maheshwari (@manit_avi) reported

    @Fidomobile I was talking to a customer solution specialist and the line was dropped. No solution was provided to me for july 8 outage for which you guys gave me peanuts…Refund amount is not acceptable to me..if you can’t make it good enough than take it back. I don’t need it.

  • Celestedeol Celeste (@Celestedeol) reported

    @Fidomobile Really had bad experience being fido’s 4 year customer, My account got suspended twice and charged me $ 120 for nothing, tried reaching customer service, Alas!! No help.