Fido

Fido Outage Report in Niagara-on-the-Lake, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Niagara-on-the-Lake, Ontario 12/05/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (43%)

    Internet (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Kardenman Jason Bull (@Kardenman) reported

    @Fidomobile It says I’m connected and I’ve checked my account which is also good but internet is not working

  • Kardenman Jason Bull (@Kardenman) reported

    @Fidomobile Is there some kind of issue with the internet? My mobile internet is not working for several hours now

  • 2Jordab Jordab (@2Jordab) reported

    TIL @Fidomobile customer service is non-existant

  • TimiTV4 Timi TV (@TimiTV4) reported

    @Fidomobile why must I continuously be hung up on when calling fido help line and directed to talk to jack helps which is a bot and wait in line to chat? Why cant I talk to a live person? This is ludicrous!

  • TheLeahDay Leah 🦔 (@TheLeahDay) reported

    All the folks @Fidomobile customer service have been amazing to talk to, super friendly and helpful. But holy hell, when you leave a mobile company and then come back to that company it causes some weird problems.

  • shewmih Phanktotank (@shewmih) reported

    @Fidomobile b/c of your two day internet outage I have to reshuffle my meetings as I wfh. This is just preposterous!! #fidodown #fidooutage

  • SheenaMahmood Sheena Mahmood (@SheenaMahmood) reported

    @Fidomobile I am having a horrible experience ordering a plan with phone from fido. I have been your customer for more than 4 years and this is not the service I deserve.

  • AlexNanos Alex Nanos (@AlexNanos) reported

    @Fidomobile is your home internet service down in Aurora ON? No service for last hour.

  • DRex88 Grizz (@DRex88) reported

    Shoutout to @Fidomobile for turning their backs on a 15 year customer and not standing behind a defective phone because I missed the grace period by 2 days #atyourside my ***

  • luv_sch Luv Sachdeva (@luv_sch) reported

    @Fidomobile i had made a simple request of moving my internet from one address to another and its been 4 days and i am still without internet even after getting the confirmation. 10hrs on the call in total with your customer support, tech support, supervisors and yet no progress