Fido Outage Report in Niagara-on-the-Lake, Ontario

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Niagara-on-the-Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Niagara-on-the-Lake, Ontario

The most recent Fido outage reports came from the following cities: St. Catharines.

City	Problem Type	Report Time
St. Catharines	E-mail	15 days ago
Niagara-on-the-Lake	Internet	4 months ago
St. Catharines	Phone	8 months ago
Niagara Falls	Phone	9 months ago
St. Catharines	Phone	1 year ago
Niagara Falls	Internet	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  missey em (@missey_em) reported 8 minutes ago

  @Fidomobile Beyond frustrated trying to connect with a customer service rep. The automated service is designed to not have the customer be able to speak to a human.

• 
  Shah (@thebrowardshah) reported 13 minutes ago

  The quality of @Fidomobile internet is so utter **** that it’s better to use WiFi when possible. I wouldn’t use this **** carrier if I didn’t have a work related discount on it. Just utter trash

• 
  West Van Girl (@WVanGirl) reported 13 minutes ago

  @Fidomobile your AI customer service is abominable. You are improperly charging me roaming fees, yet your customer service AI will only provide me a call back tomorrow at 3pm at the earliest. And even then not really. They will call within 30 minutes if that scheduled time.

• 
  Saurabh Mukherjee (@saurabhmkj) reported 15 minutes ago

  @Fidomobile - did you silently removed the customer support with only automated dumb IVR? and if the dumb IVR doesn’t understand your ask, it’s ask’s would you prefer a call back from specialist tomorrow or next day or the day after. What about today, what about now? #Fidosucks

• 
  Vanessa Mulvey (@djpinksky) reported 18 minutes ago

  @Fidomobile customer, I am disappointing at the level of care I have received and the fact that I have spoken to some of your staff and they are understanding but their hands are tied. I’ve had to push to a higher level and the worker told me after 15 Minutes of holding that

• 
  Sandy Saragoca (@SSSambora) reported 18 minutes ago

  @Fidomobile why tell me to contact you privately? I DID- I was told sorry, but no can do to reverse roaming charges for a country I was never in.

• 
  Kranthi (@Krantikagithapu) reported 24 minutes ago

  @Fidomobile @aloneitan @FidoSolutions waiting for your support to answer my call for more than 90 mins now. Can someone help me. Thanks

• 
  missey em (@missey_em) reported 25 minutes ago

  @Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!

• 
  missey em (@missey_em) reported 25 minutes ago

  @Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!

• 
  Callum D (@D494857D) reported 27 minutes ago

  @Fidomobile I'm not waiting days to set up a stupid appointment to talk to someone that's absolute nonsense, all these big corporate companies need to stop with this useless AI shite