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Fido

Fido outages and service status in Niagara-on-the-Lake, Ontario

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Full Outage Map
  • Fido generated 0 outage signals in the last 24 hours around Niagara-on-the-Lake, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • 100% E-mail (100%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Niagara-on-the-Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Niagara-on-the-Lake, Ontario

The most recent Fido outage reports came from the following cities: St. Catharines.

CityProblem TypeReport Time
St. Catharines E-mail 20 days ago
Niagara-on-the-Lake Internet 4 months ago
St. Catharines Phone 9 months ago
Niagara Falls Phone 10 months ago
St. Catharines Phone 1 year ago
Niagara Falls Internet 2 years ago

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Shuzeke
    Tom McIntyre (@Shuzeke) reported

    @Fidomobile Please help, I accidentally selected change plan on one of my numbers and now I will be charged to pay out my phone amount, it was an accident

  • jantz1
    Jantz (@jantz1) reported

    @Fidomobile in Mexico currently & can’t get hold of anyone @ 611. Need help with 2 travel plans……. a wrong date was provided through an agent for me & wife’s plan that was requested yesterday online was not implemented. Just did it again on line & it is isn’t working.

  • houle_rick
    Rick Houle (@houle_rick) reported

    @Fidomobile I cannot believe how TERRIBLE your service is. I am trying to update my card information on your website. It prompts me to go to call the phone number. I cannot update it on the phone, I CANNOT GET A REAL PERSON…and it prompts me to go to your website. TRASH!

  • 7Navid7kg
    Nav ID (@7Navid7kg) reported

    @Fidomobile I have been trying to cancel my phone service by calling your company multiple times. Each time I inform the representative that I wish to cancel my line, they hang up on me. This is unacceptable and reflects very poor service. Please address this issue asap

  • cmclean1980
    Chris (@cmclean1980) reported

    @Fidomobile @Rogers how can you only have virtual customer service? I have an issue that they can not resolve and the earliest I can speak with a human is Wednesday morning … how is this possible? This is unacceptable service!!!!

  • liz_boof
    Lizzie Fry (@liz_boof) reported

    @Fidomobile I ended my contract with you on August 25th, yet you still bombard me with emails claiming I owe you $200+. Your online chat team won’t resolve it and I can’t visit in store or call because I no longer live in Canada. Please fix this before you ruin my credit score.

  • Vince_Ltd
    Vince Ltd. (@Vince_Ltd) reported

    @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

  • JasmeetWalia10
    Jasmeet Walia (@JasmeetWalia10) reported

    @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

  • BenPrendergast
    Benn Prend (@BenPrendergast) reported

    The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.

  • Amanbhargava23
    Aman Bhargava (@Amanbhargava23) reported

    @Fidomobile Absolutely worse customer service will be porting away from this company with a couple of days I have billing issues want to speak with someone today but they are giving me time 2 days from now !! When it comes to bills u want the money right away even when its wrong