Fido

Fido Outage Report in Niagara-on-the-Lake, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Niagara-on-the-Lake, Ontario 12/10/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    Are there any phone companies in Canada that still have people that answer the phone to respond to customers? My contract with @Fidomobile is up and they no longer provide this customer friendly service.

  • MsArleneD Arlene Duncan (@MsArleneD) reported

    @RogersHelps After being out all day, my @Fidomobile service was restored yesterday evening.

  • lonerstoner6941 lonerstoner69420 (@lonerstoner6941) reported

    @CircularLogic89 @Fidomobile @FidoSolutions Correct. But as a company they should let consumers know that such a “minor” ( in their words) update could cause such a major outage. We were not made aware before and not until hours into it.

  • Willillillillil Will R. (@Willillillillil) reported

    @FidoSolutions I called the fraud department today again and left a message again and again. Not available. And normal customer service is not able to help me because I can't access my account - my account has been suspended because of THAT FRAUD ISSUE!!! Unbelievable. @Fidomobile 2/2

  • maplelake13 Mike (@maplelake13) reported

    @Rogers @Fidomobile what a joke its making you feel better by giving your customers a credit to the equivalent of 1 day? The day we had no service anyway? Do you think your clients are happy about the 1 day credit that may be only $2-$3 per...yet alot of people lost more (1of2)

  • dpadda13 Daljit (@dpadda13) reported

    @FidoSolutions @Fidomobile hey my fido home internet is not working. Since 2:30am. I did reset, unplug and plug in back but still not working. Is there outage again?

  • AniHajderaj Ani H. (@AniHajderaj) reported

    @farahng @Fidomobile to be clear most of that is because i bought a 12 pro on a contract, my service is roughly 70 a month

  • PushmeetK Pushmeet Kohli (@PushmeetK) reported

    @FidoSolutions That is just crazy. Giving credit equivalent to the fee of one day of service!! How about you ask your customers how much money did they lose because of your service being out for that day? Clearly shows how much you care about your customers! #fidooutage @Fidomobile

  • lonerstoner6941 lonerstoner69420 (@lonerstoner6941) reported

    @Fidomobile @FidoSolutions They also did NOT Warn customers of any outages, any potential outages or that “routine” updates could even cause such an outage. If I knew the service I pay for on a monthly basis could be cut off at any moment like that for such a routine thing...

  • DaleJr288 Laura Feeney (@DaleJr288) reported

    @iqster @richard680news @Fidomobile Darn well better be my FIDO service interruption backlogged me I'm still returning calls.