Fido

Fido Outage Report in Niagara-on-the-Lake, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Niagara-on-the-Lake, Ontario 02/13/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (63%)

    Phone (63%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • upkar_973 Upkar Nagra (@upkar_973) reported

    @Fidomobile worst customer support service ever

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Fidomobile so it's not bad enough I have to wait 5 1/2 hours to talk to someone, now you send me a text saying their call can be any time between 730 and 8. Why the hell did I pick a time? Yeah, once my phones paid off I'm gone, this is BS.

  • marthacanuck martha canuck (@marthacanuck) reported

    @Fidomobile IT IS NOT WORKING!

  • TheRollModel 👑 (@TheRollModel) reported

    @Fidomobile got no compassion or empathy for their customers. Customer service, non existent. The second I get back to Canada I'm cancelling my service and going to Bell

  • ameen_sharma Ameen (@ameen_sharma) reported

    @FidoSolutions @Fidomobile are I willing to help rather than pointing to random directions? Rep Made error i need someone whi can undo that U seem to be ai bot who can’t understand customer frustration

  • ameen_sharma Ameen (@ameen_sharma) reported

    @Fidomobile I am surprise by this! Called rep to unblock Roaming, she confirmed its free and now I got my plan bumped up with 5 dollar extra without any confirmation from me?? Are there any customer ethics where you can investigate this false action and contract change! Please

  • marthacanuck martha canuck (@marthacanuck) reported

    @Fidomobile if you want payment I’m advising your customer service team from billing to answer the phone.

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile I am still getting Fido bills despite having a deactivated account. Because of the deactivated account, I cannot reach customer service by phone or through your chat AI. Please help me.

  • JoshKorn JoshKorn (@JoshKorn) reported

    @Fidomobile Your customer service is totally hopeless. Your chat doesn’t let me chat with a human, and your phone bot? … That phone bot is a whole ‘ other level of sleazy. Your phone bot asks me if they can use my existing number to call me back. Yes, I say, and she promptly hangs up the phone. Yes, this does reflect poorly on you. Shame on you, FIDO.

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile Worst company to deal with Not able to communicate with them Last conversation 70 minutes they said all will be ok ,not ok issues were not resolved I can't believe this company can be allowed to exist