Fido outages and service status in Norton, New Brunswick

Problems in the last 24 hours in Norton, New Brunswick

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Norton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Canadian Crimes (@canadian_crimes) reported 8 minutes ago

  @Fidomobile how is reception even worse with 5g plus zero customer support

• 
  Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported 13 minutes ago

  I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

• 
  Philomena Gunk (@macaghalla) reported 13 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  Raphael Daniel (@RaphaelDan86238) reported 14 minutes ago

  @dizzyt87 @Fidomobile Fido is indeed an example of a poor service

• 
  F Gabani (@gabani36) reported 15 minutes ago

  @FidoSolutions @Fidomobile My phone line was cancelled without notifying me of the consequences and now the support team is not able to solve the issue.

• 
  Amy (@amybrathwaite) reported 17 minutes ago

  @Fidomobile - I’ve now been stood up for 3 scheduled call backs. (Yes I waited beyond the 30 min window) I have all the receipts, I’ve wasted hours for nothing and STILL no resolution. Help. Me - with a human

• 
  Mama bless (@zoomieking00) reported 19 minutes ago

  Why can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!

• 
  Sugar 🥰 (@mariam107) reported 19 minutes ago

  @Fidomobile you guys are useless oh. Someone is calling for help for something and all your people want to do is push offers of higher phone & internet bill, upgrade phone or get Mastercard. Couldn’t even help resolve my issue. USELESS!!!

• 
  Angela F. (@RRCCowner) reported 20 minutes ago

  @Fidomobile guys I need your help. You’re AI is a joke. I can’t update the address on the account and I’ve got to sort out a cell phone we ordered, but it went to the wrong address. Can you please DM me because you’re AI and your website is beyond frustrating.

• 
  Ammi jangra (@jangra0215) reported 21 minutes ago

  @Fidomobile We have been trying to contact Fido for months with no response. We repeatedly requested to cancel our mobile plan as we are no longer living in Canada, yet we keep getting charged. Emails have gone unanswered, and this ongoing lack of support is totally unacceptable.