Fido Outage Report in Owen Sound, Ontario

Problems in the last 24 hours in Owen Sound, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Owen Sound, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip Hadley (@hadley4ipswich) reported 3 minutes ago

  @Fidomobile I am not giving out personal information over Twitter. How about a complaint email address? I don't have another hour to sit await to but cut by your staff again?

• 
  Philip Hadley (@hadley4ipswich) reported 8 minutes ago

  @Fidomobile can you explain why I waited a month to get through to someone, then when I asked to file a complaint about July 8th - your staff just cut me off twice?

• 
  Bruce Winter (@Bruce_Winter) reported 11 minutes ago

  @MJForbes @Fidomobile Customer$ are a pain in the the a$$, when they have the temerity to engage.

• 
  Oliver Wirkus 🇨🇦🇩🇪 - (Stand with 🇺🇦) (@OWirkus) reported 11 minutes ago

  @misterbumface @Fidomobile They will tell you that you should have called them prior to traveling abroad to turn off Fido Roaming. I think that is illegal as Fido Roaming charges are NOT linked to a specific service they provided. POOR USER EXPERIENCE!

• 
  Faux Paw (@FauxPawRL) reported 12 minutes ago

  Jesus Christ @Fidomobile is the single worst company I have ever dealt with and it's not even close. The lack of competition in Canada is absolutely killing us, and I'm not even talking about the Rogers outage last month.

• 
  Squish🌻 (@KaboodleNKit) reported 16 minutes ago

  @Fidomobile @FidoSolutions Upgraded my phone through the app, selected express pick up at my local store. I received order confirmation and it said to wait for a "pick up" email from the store. I never got one. Fido chat said the store should have it and to call them 1/3

• 
  gravisan (@gravisan) reported 20 minutes ago

  @Fidomobile I accepted your 'win-back' offer in-spite of my bad previous experience, however after four weeks - I still haven't received any response. I shouldn't have to waste my time to, maybe I should have listened to my better judgement and ignored your offer.

• 
  Philip Hadley (@hadley4ipswich) reported 22 minutes ago

  @Fidomobile I still need a contact email for either your legal or customer service departments. Your company cost me money when you went down on the 8th July.

• 
  Hugo Mendes (@hmendes00) reported 22 minutes ago

  My wife and I were really happy with a service from @Videotron (Our internet provider) where they had a salesperson knocking on our door asking us to switch to them (for mobile services) and leave @Fidomobile. There was a catch though. 🧵 (PT 1)

• 
  - (@lillianferns) reported 24 minutes ago

  @FidoSolutions What boggles my mind is why a @Fidomobile representative is not authorized to freeze/cancel transactions reported as being fraudulent within hours of it occurring. Why do you need the fraud department to take action when I am reporting it as such?