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Fido outages and service status in Peace River, Alberta

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  • Fido generated 0 outage signals in the last 24 hours around Peace River, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Peace River, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Peace River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TCaomhanach
    T Caomhanach (@TCaomhanach) reported

    @Fidomobile your agent called me back and hung up on me instead of placing me on hold and she never called me back. Awful service as usual from Fido. How can I manage to speak to someone today!?

  • jangra0215
    Ammi jangra (@jangra0215) reported

    @CihadKeskin10 @Fidomobile Same issue, we are also trying to get in touch with Fido team but they are not helpful. @Cihad did you get any response from them?

  • earlydrama1550
    Colin R. (@earlydrama1550) reported

    @Fidomobile no "fido answers"? When did the standard of service change that I am scheduling into tomorrow to talk to someone about y'all messing up the promo credit on the device and plan I just bought? That AI assistant is infuriating. Ridiculously awful customer service, guys!

  • QuantumAephraim
    Aephraim Steinberg (@QuantumAephraim) reported

    @Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.

  • lil_shordie
    Shads (@lil_shordie) reported

    @Fidomobile literally the worst customer service ever.

  • canadian_crimes
    Canadian Crimes (@canadian_crimes) reported

    @Fidomobile how is reception even worse with 5g plus zero customer support

  • devesh_rajarshi
    Devesh Rajarshi (@devesh_rajarshi) reported

    @Fidomobile Hi! I've been trying to connect my FIDO phone number to any one of the local Indian networks but haven't been successful. I've enabled FIDO Roam, purchased a travel pass, and tested every roaming setting on my phone, but I still can't connect to a local network.

  • Jim_363
    Jim (@Jim_363) reported

    @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

  • _connorrr_
    connor (@_connorrr_) reported

    @Fidomobile I have tried to cancel my mobile data plan and the only way to do so is by calling. I cannot do this because I am not living in Canada anymore and the international number does not work.

  • jason_czyk10
    CADUCEUS (@jason_czyk10) reported

    @Fidomobile go **** yourselves