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Fido

Fido Outage Report in Pembroke, Ontario

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Pembroke, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pembroke, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ALSAMMANOSAMA
    OSAMA 🎗️ (@ALSAMMANOSAMA) reported

    @Fidomobile Do you who can solve this problem ?

  • ThatsSoCobbing
    Candace Cobbing (@ThatsSoCobbing) reported

    Hi @Fidomobile you sent me a broken modem and I need a new one right away. The part where the coax cable attaches is not connected to the unit. Very disappointing

  • AboJoe
    Omar (@AboJoe) reported

    @Fidomobile What the hell is going on with your phone/livechat/social media support? I've been holding for over an hour for all 3 with no responses and I have to use the internet on my phone.

  • ALSAMMANOSAMA
    OSAMA 🎗️ (@ALSAMMANOSAMA) reported

    @Fidomobile I transferred to you, and I became very regretful. Many call me they found my phone is close, I spoke with customer service and they responded that there is pressure on the network!!! yesterday I lost a day of overtime because my manager called me and found my phone switched off

  • RohminRaisi
    Rohmin (@RohminRaisi) reported

    @Fidomobile haven’t experienced such a poor customer service ever. Just brought the new Fido internet . The representative forgot to activate the modem and they told me to come back to the store to replace the modem. I had to go back to the store and they gave us a new modem

  • golrokhbahri
    Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

  • rbains42
    Rajdeep Bains (@rbains42) reported

    @Fidomobile I got a deal on Black Friday weekend and spoke with 4 different customer service reps and finally when the order comes it is totally different stuff.

  • TheDMacxExpress
    The D'Macx Express (@TheDMacxExpress) reported

    @Rogers @Fidomobile what's with the weak signal in East York, M4J? Phone shows 5 bars, I'm outside, bit I can barely makeout the wait music calling 611 from my phone. Basement apartment (of course) even worse. Wasn't like this in November.

  • rbains42
    Rajdeep Bains (@rbains42) reported

    @Fidomobile your service sucks!

  • unclegordonpalm
    Reid Palmer (@unclegordonpalm) reported

    Hey @Fidomobile I'm no longer a customer so I can't contact a rep on the phone using my number (IVR barrier), and the Live Chat gives a "Server Error" - please respond to my DM when you can. Have a question regarding a credit on my account.