Fido Outage Report in Perth, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Perth, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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John Nye
(@John_nye77) reported
@Fidomobile why do you make it Impossible to speak to a live person for billing support?? The Phone# just redirects to a chat bot! How is a chat bot supposed to refund me for erroneous billing charges?
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Rupinderjit Singh
(@MalhiJapnoor) reported
@Fidomobile making fool to customers by matching the plan as you get from other service provider to stop you going with them.But later on you can’t change your device with that plan either pay full amount or change your plan. What a strategy well planned.
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile I am not giving out personal information over Twitter. How about a complaint email address? I don't have another hour to sit and wait to be cut off by your staff again?
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Bruce Winter
(@Bruce_Winter) reported
@MJForbes @Fidomobile Suspect not, but getting a person to answer a customer question in Canada telecom-land is nigh on impossible. That’s b/c it’s the customer's fault there’s a problem.
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Crysta
(@crisssyta) reported
@Fidomobile thanks for nothing, Fido! Impossible to get through even to get in queue over the phone. Directs me to live chat. Live chat agent takes about 20 mins for each reply just to give me answers I already knew. Being a long time customer means nothing esp with offers.
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Penny Baldwin-French ☮️
(@scoutkayaker) reported
@Fidomobile We used to have great signal at our cottage. So strong I could use phone as hot spot for laptop for work. Now, we barely get 1 bar. FaceTime won’t work. Phone calls cut in and out. CAN’T GET ANYONE AT FIDO WHO CARES. Just the brush off.
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile can you explain why I waited a month to get through to someone, then when I asked to file a complaint about July 8th - you staff just cut me off?
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Marty Forbes
(@MJForbes) reported
from
Lac Ste. Anne County, Alberta
@Bruce_Winter @Fidomobile The master of the…shuffle off to somebody else. Can’t find a single person who will say ‘I will fix the problem.’ Brand new phones don’t generally have SIM cards with hundreds of contacts in them do they?
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Dr. Janis Thiessen
(@JanisThiessen) reported
Hey @Fidomobile, about the extra data for being a loyal customer: thanks? But I never use all my current data anyway, so this is not useful or meaningful. What about a $ credit on my bill instead?
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mildkiller
(@mildkiller2002) reported
@Fidomobile Hi Fido, today I have chatted with 2 Fido online support in regards to the extra refund other than the automatic 5 days credit due to July outage. The 1st support laughed I have no expensive product with Fido since both my cellphone and pad have no contract with Fido.