Fido outages and service status in Peterborough, Ontario

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Peterborough, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Peterborough, Ontario

Latest outage, problems and issue reports in Peterborough and nearby locations:

• 
  Karli A. Young🌲 (@Explorer_Kay) reported 48 minutes ago from Douro-Dummer, Ontario

  Complain about this at least once at week @Fidomobile. My service is crap! One bar IN MY HOUSE. How many calls have I missed? Not sure but I know my doctors can’t get ahold of me! Awesome!!!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Omotalade Kikelomo (@wandeomot) reported 2 minutes ago

  @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?

• 
  Lino's Version (@LinosVersion) reported 6 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  SM (@Sabisweet_s) reported 8 minutes ago

  @Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.

• 
  Leanne Schira (@lschira) reported 9 minutes ago

  @FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu

• 
  Intrepid Critic (@Who_knewit) reported 12 minutes ago

  @Fidomobile my service is cut and you'll be paid on 2 days from now and you won't restore service. Wtf has happened to you guys? In the middle of a cost of living crisis for Canadians you bring in draconian rules that screw us harder than you've been screwing us?

• 
  Pcofwork (@pcofwork) reported 22 minutes ago

  @Fidomobile Your customer service is beyond terrible. It was horrible before but now you can't even talk to a human being unless you make an appointment? I am switching phone carriers. And I can't even get my issue resolved which I'm sure you'll charge me for.

• 
  Aephraim Steinberg (@QuantumAephraim) reported 23 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  Pete (@floofydoofbkup) reported 23 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Dimy Da Plug (@dimydaplug) reported 27 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Aden (@aden_hq) reported 28 minutes ago

  @TrcTrials123 @Fidomobile That sounds incredibly frustrating. Billing errors that take multiple channels to resolve are the worst. Hope they sort it out for you soon.