Fido outages and service status in Peterborough, Ontario

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Peterborough, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Peterborough, Ontario

Latest outage, problems and issue reports in Peterborough and nearby locations:

• 
  Karli A. Young🌲 (@Explorer_Kay) reported 13 minutes ago from Douro-Dummer, Ontario

  Complain about this at least once at week @Fidomobile. My service is crap! One bar IN MY HOUSE. How many calls have I missed? Not sure but I know my doctors can’t get ahold of me! Awesome!!!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hasan Unlu (@hasanun03898098) reported 7 minutes ago

  Wooow @Rogers @Fidomobile you claim to be the number 1 yet there is no support after 7 or 8 pm. I transferred my number from Fido to Rogers replied YES and still got a cancelled after 90 mins message. Now support is closed and I cannot call anyone. What a joke. Shame!

• 
  Oma (@Oma2414) reported 8 minutes ago

  @Fidomobile @FidoSolutions I’ve called 12+ times about charges for services that were never activated or used. Your notice says you received “no response” from me, yet I’ve repeatedly contacted customer service, billing, and collections with no resolution.

• 
  Nojan Emd (@EmdNojan306) reported 12 minutes ago

  @Fidomobile can you all imagine my voice mail is in French and I can’t get a hold anyone until Tuesday at 3:30pm. Because Fido’s customer service is in Indian. I have been with Fido for 20 years

• 
  Lizzie Fry (@liz_boof) reported 16 minutes ago

  @Fidomobile I ended my contract with you on August 25th, yet you still bombard me with emails claiming I owe you $200+. Your online chat team won’t resolve it and I can’t visit in store or call because I no longer live in Canada. Please fix this before you ruin my credit score.

• 
  Juan S S (@JSebastianS88) reported 16 minutes ago

  @Fidomobile any support available if the call drops?

• 
  Michelle Almeida (@xalmeida12345) reported 18 minutes ago

  @Fidomobile Activating the plan is easy, but cancelling it is a huge bureaucratic process. This is an abuse and a lack of respect for foreigners who use the service. But I want to make it clear that I will not pay anything. I ask that you act with decency and cancel the charges.

• 
  LallyA (@LallyAd) reported 20 minutes ago

  @Fidomobile hi Fido trying to cancel some lines on Mya account call back is way to long

• 
  Cha Plow (@VishPTG) reported 22 minutes ago

  Hey @Rogers @Fidomobile @FidoSolutions You can't just change the monthly phone plan prices whenever you want. We agreed on a set price that doesn't change for as long as we have It. We don't care about your investment in 5G network that you've trained your reps to tell us.

• 
  Evan (@evanoftheyukon) reported 28 minutes ago

  @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

• 
  ouss (@oussbou6) reported 29 minutes ago

  @FidoSolutions @Fidomobile I need to cancel a new line before they ship the phone, but I am unable to get a call before tomorrow. I called yesterday but he told me I had to call again on Monday, but I just received the confirmation of the order. Can you cancel it before it’s sent