Fido Outage Report in Port Hope, Ontario

Problems in the last 24 hours in Port Hope, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Port Hope, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelland Fairweather (@k_design7) reported 2 minutes ago

  hey @Fidomobile Whats going on with your services? I keep getting a "We hit a snag" alert whenever I try to log into the website or app. Ive changed my password many times, different computer and cleared my history. No Luck. And your 1-888-481-3436 was no help

• 
  maven🌸sekhon (@MavenS13) reported 3 minutes ago

  @Fidomobile @FidoSolutions your customer service is ******* trash, like the absolute worst, y’all don’t know how to do your jobs at all i swear

• 
  TFK Athletic Performance (@AthleticTfk) reported 4 minutes ago

  @Fidomobile I called just to switch my internet service to my new home and you created two acct. I called back to cancel the old service and your agents cancelled Both! Just on the phone for 3hrs reps come back with no solution and call hangs up 😡

• 
  G (@travelg12) reported 8 minutes ago

  @Fidomobile @FidoSolutions You would think after an hour on hold that you would get a option to get a call back, but no way just hold and wait till customer s hang up out of frustration. Ridiculous!

• 
  Kris (@Kris_lings) reported 9 minutes ago

  @Fidomobile added my new phone profile under someone else account, and now they want me to pay the entire cost of device to create a new account for me. WTF #Fido??? I have requested to cancel this BS. 2/3

• 
  sandeep kumar (@kmr_sandeep) reported 10 minutes ago

  I complaint but after that the fido app shows error @Fidomobile how many times I have to complaint.

• 
  Kris (@Kris_lings) reported 11 minutes ago

  @Fidomobile Very UNHAPPY, TERRIFIED, as a new customer I signed up recently. You guys messed up my account so bad after activating my new number and updating my friends, family, bank and other accounts with it. Now I had to cancel it after 5 days. 1/3

• 
  G (@travelg12) reported 14 minutes ago

  @Fidomobile This has to the worse customer service experience ever. No one takes accountability or want to help a good standing customer. Absolute worse service than ever! Going on for months

• 
  Graham Barrett (@Barrett_Muni) reported 14 minutes ago

  Unimpressed with @Fidomobile. Got a new Pixel 5. Thought Cool! 5G! but they don't support 5G. CSR says "nowhere on our website does it say that Fido offers the 5G network" but it also doesn't overtly say that they don't, and they're promoting 5G phones. Feel scammed. #misleading

• 
  Divya Huria (@DivyaHuria) reported 16 minutes ago

  @Fidomobile I have not activated my SIM with you so I dont have my account number to fill that form.I have shared rest all details on DM.Please see how many times a customer has to follow up for unwarranted charges even before starting service with your team