Fido

Fido Outage Report in Port Severn, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Port Severn, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Port Severn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Port Severn, Ontario 12/22/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Pluto46797224 Pluto (@Pluto46797224) reported

    @Fidomobile I wanted to cancel a phone I ordered, your rep said can't cancel coz it's already shipped. That was a week back, I still don't have the shipping details. Don't charge me!

  • SoFetchShawn Shawn (@SoFetchShawn) reported

    @Fidomobile Your phone wait times have been ridiculous for days. I've been trying to get through to cancel my service but don't have time to spend hours waiting to get through.

  • S_Khademi Saeid (@S_Khademi) reported from Toronto, Ontario

    Horribe @Fidomobile , unbelievable bad customer service #Fido

  • twall62 twall (@twall62) reported

    @Fidomobile I want someone to call me back please! I am not prepared to wait 2-3 hours on the phone! (have tried 3 times!) There should be a call back option. Have issues about my bill. Ph no is 2505854028.

  • Nour Nour (@Nour) reported

    . @Fidomobile ‘s customer service wait time is over three hours, and they don’t offer a call-back option. How is that acceptable?

  • abunamike Michael Winn (@abunamike) reported

    @Fidomobile Hey - the app is not working correctly - I cannot access Xtra except through an message from Fido that was sent last Thursday - you changed the app for Black Friday and it is messed up. Also - my account online shows incorrect information. What's going on?

  • BryanTamarah Tamarah Bryan - Blog (@BryanTamarah) reported

    The @Fidomobile representative was able to help me but when I asked her what would be done about the mishap beforehand, I was just told that things would be tallied at the end of the billing cycle.

  • luv_sch Luv Sachdeva (@luv_sch) reported

    @Fidomobile i have been charged interest on my bill. Need to discuss that but everytime i call, it says wait time is about 3hrs. Is a customer expected to be on hold for 3 hrs?

  • TeakayIII Engr Teakay III (@TeakayIII) reported

    If you wish to listen to nice music free of charge on your phone just dial @Fidomobile at 611. Their customer service wait time in over 3hrs… Thank me later

  • MCNadzzz MCNadzzz (@MCNadzzz) reported

    @Fidomobile Dear Fido Mobile- I'm so sick of your Customer Service. My Father is a senior w/ a senior mobile & home phone plan/service that is not working. You asked him to wait 72 hrs w/ no service & he's an ailing man w/ medical issues. Your rep was RUDE. UNACCEPTABLE. FIX THIS