Fido Outage Report in Port Severn, Ontario

Problems in the last 24 hours in Port Severn, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Port Severn, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hugo Mendes (@hmendes00) reported 8 minutes ago

  My wife and I were really happy with a service from @Videotron (Our internet provider) where they had a salesperson knocking on our door asking us to switch to them (for mobile services) and leave @Fidomobile. There was a catch though. 🧵 (PT 1)

• 
  Tank (@T4NKJohnson) reported 9 minutes ago

  @Fidomobile today your chat support is incredibly awful. Speaking with your agents, they are rude, dismissive and just end chats on you when they don’t care to continue. Absolutely awful customer support. Also what you get told with one, you get told that I have no proof to next

• 
  امــیـــــررضا (@satisfaitRoi) reported 9 minutes ago

  @Fidomobile I appreciate it if you provide an option on the live chat support for the subscribers to rate their satisfaction for your agents! It is disrespectful of us when your clients easily forget to get back on us and waste our time! It has happened to me a lot.

• 
  Joey Welburn (@JoeyWelburn) reported 13 minutes ago

  Anyone else having issues with their @Fidomobile wifi? All day it has been on and off, now seems like it’s not working at all… @FidoSolutions @RogersHelps

• 
  Nɛ̌bɔːjʃa (@linije_crtam) reported 15 minutes ago

  We just had the worst customer service experience with @FidoSolutions @Fidomobile We were charged for 6 days of roaming service that we didn't have. In Fido's words, they can't refund charges that "Fido deems valid" - their answer to every proof that we provided. Customer lost.

• 
  Vinodkumar (@vinodNemagouda) reported 15 minutes ago

  @Fidomobile how can customer contact you it’s becoming harder, askJack has limited options, call customer service after all options are exhausted it points to askJack it’s in loop.

• 
  Milan Prokic🇷🇸🇦🇺 (@TamoDole) reported 20 minutes ago

  @linije_crtam @FidoSolutions @Fidomobile Do you have Telecommunications Obdusman in 🇨🇦? They are very effective with customer disputes.

• 
  Kurian OS (@Achayan) reported 22 minutes ago

  @FidoSolutions @Fidomobile Since the outage happened month bavk you said you do plan to give credits to the affected users right?. What happened to that?. #fido #fidooutage #rogersoutage @RogersHelps

• 
  - (@lillianferns) reported 24 minutes ago

  @Fidomobile its 2022 and I have to wait 3-5 days for the fraud dept to contact me after I've reported my account is compromised? No easy way to do this on my account online either. WTF?

• 
  James Blair (@JamesBl67734673) reported 24 minutes ago

  @Fidomobile WOW @livesupport asked a perfectly legitimate question as to why i can't have my billing date changed to the beginning of the month, the agent literally hung up on me, no answer.. just f* rude.