Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 03/01/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ankursharma1602 Ankur Sharma (@ankursharma1602) reported

    @Fidomobile hey Fraudo! I ordered a device on 30th July and still haven't received it. Every time I try contacting customer care I'm asked to wait. Haven't seen a more lousy enterprise ever. What's up?

  • impeccable_soul MUKESH DHATWALIA (@impeccable_soul) reported

    @Fidomobile @FidoSolutions This is not how you a treat a customer who has been with you for more than seven years. Please take ownership and fix the issue. Please be courteous of other people time. Shouldn’t be my job to chase you and your team to fix an issue caused by you

  • fitlatina_ Fit Latina🇧🇷 (@fitlatina_) reported

    @Fidomobile why do you keep suspending my partner’s account? He has called customer service multiple times, they said they have fixed it but he again he cannot log into the app because it’s been suspended. For what ?!

  • harrywriter7 harkirt singh (@harrywriter7) reported

    It’s been 6 months using @Fidomobile and they still send me the extra bill charges and whenever i try to call them they put me on hold or disconnect the call. What kind service is this @Fidomobile . I think they don’t care to provide any after sale service to customers.

  • tevalepepino Belle (@tevalepepino) reported

    I love when @FidoSolutions @Fidomobile goes down I lose my ENTIRE DAY OF WORK AGAIN!!!! :)

  • hinapansari hina ansari (@hinapansari) reported

    Hey @Fidomobile the whole point of shopping online is to have the phone delivered to my home. Why is it sitting at a random loblaws? #fail #fido

  • cally_specht Fully Vaccinated! Cally Specht (@cally_specht) reported

    @FidoSolutions @Fidomobile The credit on my August bill was a joke. Got a credit of a whopping 14.00. If that was 5 days worth of credit it was an insult especially to someone who is on Disability! Thanks! Not happy and if I had had an emergency I could not phone 911 or anyone for help. Diabetic here!

  • cainawuha 魏武雅 (@cainawuha) reported

    @Fidomobile I live in ajax, fido home internet has stoped working since 12:00am every day this week. EVERY DAY! Every time I am on online meeting. Customer service told me this is caused maintenance. I can not understand why you need maintenance every work day especially when people are

  • cainawuha 魏武雅 (@cainawuha) reported

    @Fidomobile Working . Why you don’t doing your job during midnight??? I have even fido customer for more than 5years, congrats you lose one loyalty customer. ****

  • impeccable_soul MUKESH DHATWALIA (@impeccable_soul) reported

    @Fidomobile you have the worst customer service I have interacted it. Worst company to deal with. I have been chasing you guys for past one month to fix a issue that you are responsible for. Your fraud team doesn’t get back. Your customer agents don’t know what to do #fido