Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 01/18/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (36%)

    Internet (36%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

The most recent Fido outage reports came from the following cities: Prince Rupert.

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City Problem Type Report Time
CanadaPrince Rupert Phone
CanadaPrince Rupert Phone
CanadaPrince Rupert Phone
CanadaPrince Rupert TV

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TheAYAZ_ Ayaz Abdullah (@TheAYAZ_) reported from Guelph, Ontario

    @FidoSolutions @Fidomobile Poor service , u guys , intentionally not sending bill shock sms or email to customers and was overcharging customers. This is Karma...

  • Christi34075883 Chrissy (@Christi34075883) reported

    @Fidomobile still “no service” #fidodown I’m so stress out can’t connect to anyone no phone, no data. We deserve compensation 😡😡😡😡

  • MeanGirlGremlin Mississauga City Hall Is Corrupt (@MeanGirlGremlin) reported

    @BurmeseTornado @Rogers @Fidomobile I've been with fido for over two decades, and it's been great for me -- never had a problem...until today. But this is close to the worst period for me to be without service.

  • Jonatha38867275 Jonathan Liu (@Jonatha38867275) reported

    @AboutRogers @Fidomobile Did you really care about the safety of internet and mobile communications? I want to know when you fix it!!!

  • d_spadafora Danielle Spadafora (@d_spadafora) reported

    @Fidomobile I’ve had no service all day. With most of us working from home this is unacceptable. Do better. 🙄

  • Alicia__K Alicia K (@Alicia__K) reported

    @Fidomobile @FidoSolutions when will my service be restored!? “Intermittent” I haven’t been able to call, text or use data since 7am. With no “breaks”. That’s not intermittent. No regular updates, no estimate time & no access to my data has been a huge inconvenience.

  • BurmeseTornado 🇨🇦Tabby Girl Steph🇨🇦😷✌️ (@BurmeseTornado) reported

    @MeanGirlGremlin @Rogers @Fidomobile Rogers sucks as usual. 😜

  • RaptorBorealis Half-Vaccinated Raptor Borealis 🇨🇦🇮🇱 (@RaptorBorealis) reported

    @ShamusMcfamous @AboutRogers @Fidomobile If they upgraded the active core, they probably did the same with the standby nodes. There's probably a bug in the upgrade (CPU overload etc), so the redundancy wouldn't help much. Just my guess, but it's possible - the timing suggests something like that.

  • balaramkakkat bala (@balaramkakkat) reported

    @FidoSolutions @Fidomobile Been patient all day. Is there an update for service interruption? This is getting frustrating. Whole work day without network is not something I wish to deal with on a Monday! Better get compensated for this.

  • KayEl_Naushera KayEl_Naushera (@KayEl_Naushera) reported

    @Fidomobile Rogers/ Fido must compensate me for loss of business and deficiency in service.