Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher Wood (@cwood154) reported 2 minutes ago

  @Fidomobile @FidoSolutions Thank god for the pandemic and not being able to work or else I wouldn't have enough time to deal with this problem.

• 
  Nikki (@nokihu) reported 2 minutes ago from Edmonton, Alberta

  @Fidomobile hi. Can u please help me. I keep getting calls from you in Chinese: 2-3 times a day! I’ve asked for my number to be removed from the call list. Thanks

• 
  Hollings Izah (@sashahollings) reported 4 minutes ago from Mississauga, Ontario

  Been a loyal customer with @FidoSolutions @Fidomobile, is this seriously how you treat customers... I never should have left @virginmobilecan .... never had a carrier try to rip me off before

• 
  Ianiv Schweber (@ianiv) reported 7 minutes ago from North Vancouver, British Columbia

  @todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes

• 
  Rachael Collier (@rachaelmcollier) reported 9 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  Roxann (@corpuzzler) reported 10 minutes ago

  @Fidomobile can u please get ur sh*t together? I was promised my activation fee will be waived this month but now your customer rep said it will be in the next 1-2 months. THIS HAPPENS ALL THE ******* TIME! #badcustomerservice

• 
  ZulaykhaSuliat (@ZulaykhaSuliat) reported 12 minutes ago

  This is precisely why I refuse to sign a contract and was hesitant to order from @Fidomobile 🙄 completely full of ****.

• 
  Rachelle Bastarache (@rachbasta) reported 14 minutes ago

  @Fidomobile , I've never had a worse customer service experience. Fix your chat function- I had two agents in the same chat both asking different questions and had to be verified 6 times!! And ultimately it disconnected me before I could accomplish anything. Insane.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 19 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Jake from State Farm (@JaketheHabsFan) reported 20 minutes ago

  @Fidomobile @FidoSolutions #FidoisTrash Your phone system is absolutely ******* garbage. Like do you have native welfare bums working for you? Like your company has definitely gone down hill in 2020. Also, your IVR was definitely created by a homeless **** head. #FidoisTrash