Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (50%)

2. 

   Internet (34%)

3. 

   E-mail (8%)

4. 

   Total Blackout (3%)

5. 

   Wi-fi (3%)

6. 

   TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• hunter (@hunterderkach) reported 15 minutes ago

  @Fidomobile the deals are cool but is there really nothing you can do about helping with a stolen phone??? getting bounced around with support

• artlifedesigner 🟪⬜️🟩 🚺 💚💙🎶 🇬🇧🇨🇦 🎭☯️♻️ (@artlifedesigner) reported 24 minutes ago

  @Fidomobile wow, just realized you’ve stolen money from my account because I didn’t check the rollover for a free 2 year iPad data plan. you’ve taken my $ for a service I don’t use, won’t use, and I’ll bet you’ll just laugh at me for not looking at small text on my September bill

• Assem Beyanouni | عاصم البيانوني (@ambeyanouni) reported 25 minutes ago

  @ehsanbutt @Fidomobile Same issue here

• AGK (@bbold_honest) reported 27 minutes ago

  @FidoSolutions @Fidomobile @FidoSolutions i have provided all the information via DM as req and it has been 5 hours with no response. Could you help me with my request

• Usama (@UsamaFarrukh3) reported 29 minutes ago

  @Fidomobile worst customer service. Just for little commission rep lied to me and sold me something I never agreed too and now I’m being billed without any credit that were promised.

• Ranjit Khurana (@khuranahbc) reported 30 minutes ago

  @Fidomobile Can you please help me understand why I am receiving two bills for this month? I have only an active sim with Fido I activated last week only. My account shows that there are two account numbers associated with my profile. Your help will be highly appreciated. Thanks!

• CHRIS T (@chris_trinidad) reported 30 minutes ago

  @Fidomobile have been waiting for over an hour after sending in the authentication to enable Fido Support to attend an issue I am having since Nov 28. Short code SMS is NOT working after switching to Fido. I was working previous to the move to Fido!!!!

• Johnathan Pretorius 🔰 (@Jono_Pret) reported 31 minutes ago

  @Fidomobile @FidoSolutions your lack of customer service is shocking! The level of neglect and disregard that you display towards your customers is disgusting!

• Marusya Bociurkiw (@MarusyaBee) reported 32 minutes ago

  going into surgery today and my @Fidomobile phone isnt working. tech support is 'exceptionally' closed. there's no one at the help centre when i send a chat message. this is legit an emergency. big telecom monopolies endanger us all.

• Lisa Cheung (@lisercheung) reported 33 minutes ago

  @Fidomobile It takes multiple calls and HOURS waiting on the phone to get anything sorted. I've called in three times in the past week just to activate a new line and get SIM card shipped. Fido Chat keeps disconnecting and I have to wait all over again. SIM still doesn't work!!!