Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/01/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • caitlinjannelle Caitlin (@caitlinjannelle) reported

    @RogersHelps An email from @Fidomobile @FidoSolutions would have been extremely helpful and would have saved me hours of troubleshooting my phone's lack of cellular service.

  • JeffE05388976 Jeff-E (@JeffE05388976) reported

    @Fidomobile looking for my refund. Grateful to have a landline. So many people trying to get online to get vaccinated. Your issue is anything but intermittent!

  • Megan_in_pink Megan Frost (@Megan_in_pink) reported

    @FidoSolutions @Fidomobile Thank you for the update, but it would be nice if you updated your phone system. When called at 1pm you had already been down for over 12 hrs, but there was no message about the outage.

  • hedgemon56 Bob Hunter (@hedgemon56) reported

    @FidoSolutions @Fidomobile more than 14 hrs without services today - been with FIDO for more than 25 years - never had trouble like this - forced to switch to TELUS #switchingtotelus

  • GHOSHsankha Sankha G (@GHOSHsankha) reported

    @FidoSolutions @Fidomobile How much more time the outage will be there ? It’s been for the whole day now !!!

  • skrllypews $Shanice (@skrllypews) reported

    @Fidomobile fix tf up!! 😡 I can’t even make business transactions because I need a verification code been without service for over 12hrs now!!!

  • deb_blore debkumar chaudhuri (@deb_blore) reported

    @Fidomobile Worst service. Today from morning can’t make outgoing calls nor internet is working. Not even able to reach customer care. Haven’t seen a daylong outage for any service provider.

  • DSmellington ghostpope (@DSmellington) reported

    @playa_sirena @Fidomobile @Fidomobile got hacked and Rogers is scared that if they admit it everyone will cancel.

  • _MahmoudBakkar Mahmoud Bakkar (@_MahmoudBakkar) reported

    @FidoSolutions @Fidomobile Do you think the time has come to change service providers? - 14 hours down and counting...

  • VirangK VUK. (@VirangK) reported

    Hi, This is to report a complaint and to bring your attantion that I am not getting Data coverage on my Fido cellphone connection from the morning (At least 10 hours now)i brampton area. Please try to fix it and compensate for it. @Fidomobile @CCTS_CPRST