Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 11/20/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • CSSStudent1 CSS Student (@CSSStudent1) reported

    @Fidomobile I have been scammed in Fido store chatueguey -Quebec. Please help.

  • luceandsam Heather H (@luceandsam) reported

    @Jay_2_The_Eff @Fidomobile I’m using my sister’s cell to make my comment. I’m a Fido customer @tooziegirl and can’t get any cell service from Halifax, NS. Can you give us an update?

  • KentaiFever Kenneth Handerson (@KentaiFever) reported

    @geighb @Fidomobile I had to drive 5 hours to a place I’ve never been using road signs like it was the dark ages

  • K1Sereshki keyvan (@K1Sereshki) reported

    @Fidomobile stand with the Iranian protesters.#FreeIran #MahsaAmini #مهسا_امینی Internet is down in Iran.

  • Poojan_Davee Poojan Dave (@Poojan_Davee) reported

    @Soumya_1202 @Fidomobile First go to website....then try clicking on 'activate the plan and then sleep....it will be activated automatically..and if you still having problem then please try to talk to poomjan🦍

  • shamahhmd lksharma (@shamahhmd) reported

    @s_summan @Fidomobile @Rogers Don't trust these bastards best thing to do is complaint to the CCTS

  • yogii4091 Yogesh gopani (@yogii4091) reported

    @Fidomobile It is becoming so ridiculous to contact the Fido customer support center. I called and they said they will call me back. got text for ask jack. waited for chat support in que for 50 minutes. when my turn came in que nobody is answering.@Fidomobile

  • Meecky_A Kales 🌺🇭🇹 (@Meecky_A) reported

    @KimberlyDubois @Fidomobile We sorted it out! I still prefer the customer service when you get to talk to an actual person on the phone

  • TVFanatic8 TV Fanatic (@TVFanatic8) reported

    @Fidomobile @FidoSolutions I am very disappointed with your new call back feature if I want to speak to an agent and I call, I do not want to be redirected to online. You need to give your customers the option to decide if they want online or OTP. This is poor customer service

  • shile__ade Shile (@shile__ade) reported

    @Fidomobile @Fidomobile I’m eligible? I have trust issues with Fido already. Almost everything you guys say is a lie