Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/09/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • AyeSiddique Zerin Alam (@AyeSiddique) reported

    @FidoSolutions @Fidomobile @fido customer services just went down the drain. I have been transferred without any warring. Representatives are not helpful at all.

  • Keith_Pinto88 Keith Pinto (@Keith_Pinto88) reported

    @Fidomobile where's my credit for the recent outage. Received a full bill with no credits applied. Do I have to call you for this?

  • SalesbyAbhinav abhinav chhabra (@SalesbyAbhinav) reported

    @FidoSolutions @Fidomobile They don’t even help when needed they just mould statements in a sweeter way by manipulating things with customers!

  • JilldeenE A Walking Contradiction (@JilldeenE) reported

    @Fidomobile do you not hire customer service representatives, cause your #askjack ain’t ****

  • tea4tamara Tamara (@tea4tamara) reported

    @Fidomobile: look at these GREAT plans we offer! Also Fido: oh wait - you're already a customer? No, you can pay what you pay or you can pay more, those are your only two options. Also Fido: (but we're SUUUPER sorry about that blackout thing. Have five days free.)

  • IamChibykee Ikem Anyachor (@IamChibykee) reported

    @Fidomobile what's up? My internet has been down since morning, I live in Alliston Ontario

  • Kashyap62431803 Kashyap Joshi (@Kashyap62431803) reported

    @Fidomobile is one of the worst company ever. Like you pay advance bills to them and they can’t even give you you’re outstanding cheque of just 16 dollars from 3 months. Worst service provider ever.

  • IvanaSantilli Ivana Santilli (@IvanaSantilli) reported

    To be honest, I didn't even know there was a Canadian cell service outrage, as my @Fidomobile roam like home has been malfunctioning like that the whole 2 months. Fido, I hope you do right by my refund

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • pabsgatsby Pabsgatsby (@pabsgatsby) reported

    @Rogers @Fidomobile I lost a day’s pay because of you guys and your dumbass outage I’m suing for everything you’ve got see you in court