Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hardeep Kochhar (@hardeep_kochhar) reported 3 minutes ago

  @Fidomobile your stores sold plans with incorrect information and I see numerous people having billing issues now. Your loyalty department is super rude to even address this. Store is saying this is fido problem and rep@is saying it is store problem. Shame!!!

• 
  Lexi Lyfe (@KweenLexiLyfe) reported 5 minutes ago

  @Fidomobile I’m trying to call out and it keeps saying called failed us there a service issue?

• 
  Evie Lipton (@EvieLipton) reported 12 minutes ago

  @Fidomobile Think'g of becoming a new customer? Think again. Fido will add a $12 'default' roam'g chrg to your bill - even if the only call placed while roaming is to your own Fido vm.

• 
  Jaskirat Dhindsa (@JaskiratDhindsa) reported 14 minutes ago

  @FidoSolutions @Fidomobile your customer service is a joke. I referred someone in July 22, & it’s Jan23 & your team is has been giving me the run around. How silly do you sound withholding a $50 credit for 6+ months. Customer of 15 years and y’all counting pennies. Do better 🙄

• 
  Fats (@fatyod) reported 16 minutes ago

  @Fidomobile DAY THREE without home internet. You should change your name from fido solutions to fido breakdowns. You ruined my holidays and continue to ruin my day without home internet. #fail #failure #DoBetter

• 
  SadManpreet (@tallchickenboy) reported 21 minutes ago

  It's wild I have enough time to walk to Tims's eat a full meal walk home and watch a full movie before @Fidomobile a customer service "specialist" can assist.

• 
  Satish Midathada (@pandumilky) reported 25 minutes ago

  @Fidomobile ,I have cancelled my account with fido Internet and it's been more than 2 months now and fido didn't revert the money back which was supposed to be done in a week. I even opened a ticket with customer care but no one followed up. And your wait times are too long

• 
  Jaskirat Dhindsa (@JaskiratDhindsa) reported 29 minutes ago

  @FidoSolutions @Fidomobile and get this, now, 6 almost 7 months later, because my contract expired and I renewed it, they say I no longer get the credit (that they didn’t give me for 6 months). Y’all blaming me cause my damn contract ran out waiting for you guys to contact me??

• 
  damla ertugrul (@dmlertgrl) reported 29 minutes ago

  What a robbery @Fidomobile and 3hours wait time to talk to customer service ridiculous!

• 
  Amrinder Singh (@Amrinde74278552) reported 31 minutes ago

  The worst App and website i have seen is of @Fidomobile