Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (59%)
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Internet (26%)
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Total Blackout (6%)
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E-mail (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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0xMeraux13
(@0xmeraux13) reported
@Rogers @Fidomobile What's up with your network! Issues started about a month ago S/W Brampton, now almost everywhere! Full LTE+ signal, data almost useless.
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Chelsea
(@ChelseaP_PR) reported
what happened to @Fidomobile they use to be so amazing w customers even better because you never needed customer service. Now it’s seems every issue takes 4 calls/transfers. And then a follow up bc of issues. I just wanna give you my money and have a plan & phone that works 😢
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Udbhav
(@UdbhavZaroo) reported
@FidoSolutions @Fidomobile Appreciate the quick resolution Van from your team could provide me. I wish all your customer support staff had the same intent. Thankyou so much
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Anthony Thompson
(@anthony_t_1999) reported
Hey @Fidomobile why are you only offering some customers extra free data due to the week long power outage in Ottawa? I was told it is not possible despite knowing several other customers who you helped.
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Niklas M. Hansen
(@Niklasmh) reported
Extremely dissatisfied with @Fidomobile Thursday morning a technician was here to install my WiFi, could not make it work. After talking with the support line 1-2 times a day since I still don’t have any internet, and no one can give me a timeline… 0 stars would not recommend
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TV Fanatic
(@TVFanatic8) reported
@FidoSolutions I completely recognize that it is not the staffs fault. I did call in for a solution and the only options given were a 5GB bonus which did not last long or increase my data plan. My frustration is with the company that is doing nothing to support its customers.@Fidomobile
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Straker
(@Onelovepeace7) reported
@Fidomobile Fido’s roaming charges are a rip off scam. Cancel your Fido contract today!!!! #fidosolutions
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Jenlybel
(@jenlybel) reported
@Fidomobile anywhere we can get updates on Ontario Fido Internet outtages post storm? I know it's been a weird few days, just looking to see if there's a time frame for return of service.
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Cash
(@CashOnAir) reported
from
Ottawa, Ontario
Power has now been out for almost 24 hrs. I’ve used 4GB of data because I can’t use WiFi at home. What solutions do I have @Fidomobile? I’ll inevitably use the remaining 3GB in the next few hours. I’ve never gone over my limit but it appears I’m about to. #ONStorm
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Aaron Hamill
(@hamillaaron) reported
Day 4 of @RogersHelps @Fidomobile home internet being completely out. Website says no known issues. No communication on FB or Twitter about the outage. No estimate for resumption of service. I'm pretty patient and honestly thankful we didn't lose power, but this is ridiculous.