Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/21/2026 09:40

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • youngkwangwon Kris (@youngkwangwon) reported

    @Fidomobile Fido customer service is garbage. Waste 10 to 30 in waiting for an agent and nothing gets resolved. Customer service agents have no clue what they are doing.

  • purnadus1 purnadus (@purnadus1) reported

    @Fidomobile probably the worst customer service I have experienced in a long time! Also been cheated for way too long! (They took over $400 dollars from me last year for profit instead of just telling me that I paid off my phone and that I can change my plan to a lower one) 😡😡

  • M0_0SMAN MOHAMED OSMAN (@M0_0SMAN) reported

    . @Fidomobile I've been a customer for 7 years and spent thousands of dollars on service over the years and the customer service I get is a 3 hour phone run around when I'm dispute roaming charges from a country I've never step foot in. Ridiculous...

  • jas_nlevy jason levy (@jas_nlevy) reported

    @Fidomobile I’ve been getting spam phone calls every 20 minutes all day long each time from a different 965 number. I’ve tried calling Fido but there doesn’t seem to be a way to talk to a human. Is there someone who can help out with this?

  • adigupta88 Aditya Gupta (@adigupta88) reported

    @Fidomobile ...when a customer does not make a payment, you are after his or her life to ensure payment is made. However, when you have to make a payment to your customer, you will ensure to not make the payment and torture your ex-customer.

  • NonGmoBlow 🅴🅰🆂🆃🆂🅸🅳🅴 🅽🅾🅽🅹🅸 (@NonGmoBlow) reported

    @Fidomobile @Brightstar customer service is 🔥 🗑

  • kevjo Kévjo (@kevjo) reported

    Why does it take 5 minutes to speak to someone at @Fidomobile about phones but 30 minutes (and counting) to speak to someone in their customer service department about internet.

  • jainpranav110 Pranav Jain (@jainpranav110) reported

    @Fidomobile I have spent so much time explaining all this to so many customer representatives. Everyone seems to understand the problem and yet no one seems to fix it. This is just time consuming!!

  • MarcoAndrew24 Marc (@MarcoAndrew24) reported

    @Fidomobile used to be a Fido customer, I’ve just received by sms a fraudulent 1-819 number ? Stating a refund for previous 8 months ago charges ?

  • sc2019de porygon (@sc2019de) reported

    hello @Fidomobile, I need some help. I switched providers to Fido and wanted to keep my old phone number. I followed all the steps but I keep getting an error that my number is going to expire. What can I do?