Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/01/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • canadageekgirl shannon white (@canadageekgirl) reported

    worst customer assistance I have ever received from @Fidomobile ever

  • freiterh Harold Freiter (@freiterh) reported

    Hey @Fidomobile - wanted to let you know that it is a #bushleague move making us pay a $45 ‘connection’ fee to renew our contract after being a loyal customer for close to 10 years.

  • ctaiariol T (@ctaiariol) reported

    Hey @Fidomobile @FidoSolutions... Bell offered me my exact phone plan for 20$ less... what can you do to keep me as a customer?

  • joe_luca2003 Joe (@joe_luca2003) reported

    @StephaniesFunny @Rogers Are you serious? They did that to your Dad? Not cool #Rogers . We switched to @Fidomobile last year but all these companies have similar operating procedures to lure you in and then offer you poor service afterwards

  • nemo_rah2 raneem hammadh (@nemo_rah2) reported

    I have no Internet since morning. I tried to talk with the customer service ,and every one sent me to another presintve with no luck. @Fidomobile need help .I got an appointment for tomorrow , but I didn't get the confirmation massage .

  • bill_lukawy Bill Lukawy (@bill_lukawy) reported

    @Fidomobile part 2 of ? My cell is 5875859430 can't log in to see tablet# Never had service, don't know why. Doing something wrong? Says to put activation code or scan QR code. No clue what is going on

  • brayfreer @BrayFreer (@brayfreer) reported

    @Fidomobile help! My modem stopped working... no wifi network at ALL and unplugging the modem doesn’t help

  • navdeepsandhu87 SAndhu SAab (@navdeepsandhu87) reported

    @Fidomobile agent debra declined my request for manager this is the interaction id i1636167032... super rude agent and hung up the call on me

  • mattie_rush It was A GAY all along (@mattie_rush) reported

    @Fidomobile Wish you wish change the hours of operation automated message says Customer Service is open Monday to Friday 8a-9pm HOWEVER that is followed by with “our offices are currently closed...” ZERO of your options fulfill my need so it’s essential to speak with a rep.

  • canadageekgirl shannon white (@canadageekgirl) reported

    Today I had a good service call with @Fidomobile