Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (30%)
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Total Blackout (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Crazy world
(@UFIIT1) reported
@Fidomobile you?. I was often calling because I couldn't use my phone to call my bank or you on your 1800 number. This is so unfair and crazy that you can do this. I was told that it was a free call, and I promise you that I only called my banks customer service line and you. I a
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Ravi Thacker
(@TantaliznMoksha) reported
@FidoSolutions @Fidomobile You offered me deals during holidays, did not let me seek deal elsewhere and then cancel the deal and trick me to stay with you for long ?? Do get back soon with an answer and not delay tactics Order ID: TGE08608013328528
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chaitanya m.k
(@chaitanya7112) reported
@Fidomobile This is outrageous, irrespective of the urgency your Customer solutions expect and make the customers wait for hours every single time. Very disappointed with the service I’m receiving from a service based company.
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Roonie ♥️
(@roonie742) reported
@Fidomobile I asked for a supervisor or manager multiple times and was told that is not possible. When did that change? Can customers no longer speak to someone with more knowledge when faced with an issue? 🤔 #overit #badbusiness #customerexperience
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christine kasnakian
(@christinekasnak) reported
@Fidomobile Hi how is it possible that wait times to talk with someone is more than one hour. i realize you’re pushing self service options but sorry to tell you but sometimes they done meet someone’s requirements and having someone have to wait that long is most unreasonable.
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Roonie ♥️
(@roonie742) reported
@Fidomobile I waited on hold for 2 hours today, only to be hung up on after trying to find a solution to the problem we've been having, which was caused by an employee not doing their job properly prior to today. I was beyond fed up, what has happened to your company lately?
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Diana Yaz
(@DFYdigital_) reported
@Fidomobile hi! Been on hold twice and the we were disconnected before o had time to speak to customer service. Can someone take my call pls? I’m on hold #3.
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Aaron Howard
(@AaronHoward9) reported
@Fidomobile I can't be the only one but I haven't been able to make or receive calls for the last 2 days. I've tried calling the customer service but 😔. Please help #service #needhelp #fixthis
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Kumar
(@Kumar_Andhra) reported
More than 10 days since I ordered a mobile phone. The device hasn't been shipped yet. Truly horrible service! @FidoSolutions @Fidomobile
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Harsh Modi
(@hkmi878) reported
@Fidomobile The ambassador team also cant do anything as same as your in store person and absolute failure customer service team. I filed 7-8 complaints still no solution. You dont respect the customer while its still with you.