Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 11/07/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (42%)

    Phone (42%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • zamzam_77 Emilee Zamec (@zamzam_77) reported

    @Fidomobile failing to understand why I received one year of flawless wifi reception your internet has to decided to stop working at least once a day (if not, more) leading in me racking up my cell phone data and causing issues for my work from home productivity

  • andrewdsouza350 Andrew D'Souza (@andrewdsouza350) reported

    @FidoSolutions @Fidomobile the home internet has just went off without warning! Please investigate and fix!

  • Vince07010474 GodOfSnyping (@Vince07010474) reported

    @Fidomobile you just cancelled my account a day after setting it up on the grounds of fraud. No one called to confirm anything with me not was I given any explanation. You have 1 person dealing with all the fraud complaints who works terrible hours for customer service

  • iMUmarR Muhammad Umar (@iMUmarR) reported

    @Fidomobile the service is down? #Pathetic #CustomerService

  • zamzam_77 Emilee Zamec (@zamzam_77) reported

    @Fidomobile after a year of flawless reception your wifi has done nothing but crap out on me for three months straight, racking up my cell phone data and disrupting my work from home productivity. Looking forward to switching providers.

  • andrewdsouza350 Andrew D'Souza (@andrewdsouza350) reported

    @FidoSolutions @Fidomobile the home internet has just went off without warning! Please investigate and fix!

  • kristenkowlessr K💫 (@kristenkowlessr) reported

    Is @Fidomobile internet down for anyone else?

  • p8r8s p8r8s (@p8r8s) reported

    @FidoSolutions Oh amazing so @Fidomobile might be a winner then! I’ll transfer to @FidoSolutions - to a prepaid service and “roam” in UAE for incoming calls / texts (primarily for 2FA) - and seems will be charged roaming only for the instances when they are used! Also hoping I can top up online

  • tachiitaaa Taaaaash (@tachiitaaa) reported

    @Fidomobile As a loyal customer of many years, I am appalled at the service I have received. I've been left with no option but to use up 100% of my phone data and your CSR offers me nothing more than to PURCHASE additional GBs. Great work. 🙄

  • Dcolin_3 Dominick colin (@Dcolin_3) reported

    Anyone else's having a network issue with their phone carrier? @Fidomobile