Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 03/03/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • FainatsNavneet in my ddp zone🤝🏻 (@FainatsNavneet) reported

    hey @Fidomobile , my mobile data is not working. i've paid the bill on time pls help to solve the issue!!

  • doginthehair las malas lenguas (@doginthehair) reported

    @Fidomobile Guys before buying something this is customer service….

  • TheWiseBear_ Prateek Kumar (@TheWiseBear_) reported

    @Fidomobile @FidoSolutions is it possible to make a change in my upgrade my order before delivery? Unable to reach live chat or twitter support team at the moment.

  • MsPosh34 Posh2Ivy (@MsPosh34) reported

    @Fidomobile It’s been 2:04 hours on the phone and still counting! Bad service #Fido, very bad!!

  • verandaguy Pierre’s Fondled Wood (@verandaguy) reported

    @Fidomobile Perhaps on of you can run over and pick up the phone at the call centre because I have been on hold for two hours two days in a row. What horrible customer service. You play the same ****** music as well on repeat.

  • VKHydra101 Hydra (@VKHydra101) reported

    @Fidomobile I was put on hold for 2 hours, when the rep finally answered my phone, she upgraded my plan without my consent then when i questioned her why changing it to a worst plan she hanged up on me! WTF? FIDO seriously?

  • Hunny_diva R𓃟byn🇨🇦🇵🇹🇮🇹 (@Hunny_diva) reported

    Hearing about @koodo’s Black Friday deal ($50/month for 50GB data + unlimited talk/text AND a free iPhone 11?!?!) I’d be a fool not to switch phone providers! Especially after the joke of a credit @Fidomobile offered their customers after their 2nd outage in under a yr. #Koodo

  • phillandry86 Phil Landry (@phillandry86) reported

    @Fidomobile staffing issues? I have been waiting a total of almost 2 hours over 2 days to speak/chat with someone.

  • gagzdhillon gaganpreet dhillon (@gagzdhillon) reported

    @Fidomobile @A_LIVE_soul Been on the wait from last one hour, is this your customer support. Pathetic service from Fido

  • KZKYYC KZK (@KZKYYC) reported

    @Fidomobile I have been on hold for 2 hours and 24 minutes to speak with an agent 😱🤬 I have also been waiting for an agent from your online chat for 50 minutes. This is not something I can do online or if not be wasting my time! Terrible service!