Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/28/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Mk_501Billz Mk (@Mk_501Billz) reported

    @Fidomobile bruh Fido Internet is sooo bad lol smh like damnnn

  • Jessicanagyy Jessica Nagy (@Jessicanagyy) reported

    @Fidomobile why is wifi down in Mississauga

  • justa_girl_TO Say Mwah (@justa_girl_TO) reported

    @macauleigh @Fidomobile Same! Help!

  • meowtek MeowTek (@meowtek) reported

    .@Fidomobile I’ve had another roaming issue where roaming automatically activated even though cellular data was turned off and I didn’t call/text anyone. Now I’m 100% certain this occurred previously. It was at the same location. Should I DM to get this resolved?

  • sibaditya Sibaditya Maiti (@sibaditya) reported

    @Fidomobile @FidoSolutions I have paid extra amount in my previous month bill and cancel my account. Please help me to get the credit back.

  • Feta__Cheese That_Guy (@Feta__Cheese) reported

    @Fidomobile the worst user interface to change plans on the planet. Drop down menus don’t work on safari.

  • connor_mcm C (@connor_mcm) reported

    Funday @Fidomobile thought today would be a randomly great day to cancel our internet service for no reason (legit they did that no joke for no reason) THEN they can’t figure out how to turn it on THEN send me to a store with no modems. 4.2gb in hotspot for WFH and counting. 🤬🤬

  • DanielE07729416 Dave Williams (@DanielE07729416) reported

    @Fidomobile How do I file a complaint? I was offered a phone upgrade on Sunday and told I would be called back. Now get calls from Fido multiple times a day and as soon as I answer I’m hung up on. When I call in I’m told nothing is on file about a phone upgrade. Change providers?

  • jodellefsdj Jodelle De Jesus (@jodellefsdj) reported

    Scheduled a @FidoSolutions @Fidomobile tech to come replace our broken modem. Waited night & day. Tech came in the evening without a modem. Wtf is the point of troubleshooting w/ the specialist & reporting we don't have a modem only for tech to come not knowing we need a modem?

  • JodwayRon @RonJ (@JodwayRon) reported

    @Fidomobile PLZ fix your glitch that has now texted me 10 times in 5 minutes!