Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 11/26/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • hartphil20 hartphil (@hartphil20) reported

    @FidoSolutions @Fidomobile hi Fido I just lost cellular service in Ottawa south, internet is choppy! Why?

  • Rektengle Rogers Hacker (@Rektengle) reported

    @ManuelVeth @Fidomobile Help me to expose their real face have a look my intention was just to save millions of Canadian people from getting hacked

  • GarethMurano G-Funk (@GarethMurano) reported

    @FidoSolutions @Fidomobile My phone is cutting out multiple times per hour. This is UNBEARABLE! I can't access my work apps without service leading to lost wages!!!!

  • Susawills Susan Wills (@Susawills) reported

    @Rektengle @ManuelVeth @Fidomobile (256) 667-0646 Text him,he will rectify your issues in no time and also give you tips on how to fix your problem

  • DMak604 DMak (@DMak604) reported

    @FidoSolutions @Fidomobile still internment connection problem in Richmond BC! Customer service is closed on the weekend. After such ridiculous outage, customer service should work extended hours to answer questions! #Rogersdown #Fidodown #unacceptable

  • pigletdou pigletdou (@pigletdou) reported

    @FidoSolutions @Fidomobile I am living at North York, and I don’t have internet for the whole weekend! Even I want to call the customer service and the automatic reply told me the office is closed???

  • sysrom system romance (@sysrom) reported

    @Fidomobile 5) I wasn't able to talk to a customer service agent today, and instead was given a link to a virtual assistant that made me jump through some hoops to schedule a callback. I am going a little bananas here.

  • RyanPettersson Ryan Pettersson (@RyanPettersson) reported

    @Fidomobile still no internet service. Three days now. Living in metro Vancouver.

  • sysrom system romance (@sysrom) reported

    @Fidomobile What this means for me is 1) autobilling doesn't work 2) I was unable to pay last month's bill manually, so I now have late fees 3) I haven't even been issued this month's bill yet so I have no idea what I owe

  • Sabre772 Sabre77 (@Sabre772) reported

    @Fidomobile why is your service so lousy