Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 12/28/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

The most recent Fido outage reports came from the following cities: Prince Rupert.

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City Problem Type Report Time
CanadaPrince Rupert Phone
CanadaPrince Rupert Phone
CanadaPrince Rupert Phone
CanadaPrince Rupert TV

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Rajjosh98715283 Raj S Joshi (@Rajjosh98715283) reported

    @Fidomobile extremely unsatisfied with the service given by fido, They dont listen to customer problem . Big mistake to be a fido customer, there are better plans with other carriers and much good customer service.

  • xo_brittanny_xo 𝕭𝖗𝖎𝖙𝖙𝖆𝖓𝖞 (@xo_brittanny_xo) reported

    Is anyone else having issues with @Fidomobile internet

  • Coupe96 O a (@Coupe96) reported

    @Fidomobile I have been waiting for my phone for over a month and still not shipped! Worst carrier service ever!

  • meet797 Meet (@meet797) reported

    @FidoSolutions Got new phone from @BestBuyCanada as i was existing customer of @Fidomobile the plan discount agreed on 26 Dec was suddenly changed to no discount on 27 Dec, got an email stating that. What is this fake and scam you are running trying to lure customers bad practice

  • lovingsam dhruv sharma (@lovingsam) reported

    Please be advised dont use @Fidomobile as your mobile service provider. They fool you quite nicely and then charge you 500 dollars extra for no reason, then you decide to quit with fido and then they would call you back after 1 month giving you great deals to come back to them

  • doug_chau Doug Chau (@doug_chau) reported

    @Fidomobile Awful experience as a first-time customer. Never received my referral bonus despite being approved with confirmation email as proof. Customer support was entirely unhelpful as they are now unable to locate the referral. Complete waste of time.

  • KaeliTheKool KaeliTheKool (@KaeliTheKool) reported

    After 20 years as a @Fidomobile customer, I left today for @Rogers (which I realize is the same company). September 26, 2002-December 28, 2022.

  • davidcroper David Roper (@davidcroper) reported

    @TELUSsupport Why wasn't @Fidomobile affected by the power outage in Coquitlam last night but @TELUS was? Is #Rogers more reliable?

  • wadile747 Hitesh Wadile (@wadile747) reported

    @Fidomobile your customer service is the worst service. Trying to connect with your customer care for the last two days. But no one is responding

  • kblmumof4 KblMumOfFour (@kblmumof4) reported

    Told I can change my modem at a Rogers location only to be told that they don't have any modems to swap and I have to call support. @Fidomobile and @Rogers need to get their acts together. @RogersHelps