Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 03/23/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (29%)

    Internet (29%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • jayshah3828 JAY SHAH (@jayshah3828) reported

    The lady on phone was so rude, she didn't even responded properly. @Fidomobile And she asked me to visit store for this. I visited the store for 2nd time and over there she told me that they can not update birth year, it should be done over the phone.

  • cittokain CITTO KAIN (@cittokain) reported

    @Fidomobile Iv been with Fido for 20+ years, customer service is not acceptable anymore. Over a $400 deposit I am moving my entire family and business lines over to the competitor. This generations loyalty department is horrible. I advise against this company.

  • ouatatow erteo (@ouatatow) reported

    @Fidomobile @CRTC @Rogers WARNING about Fido Roam, I got charged $15/day on a recent trip, even with foreign SIM card. Just turning off airplane mode when landed will charge a roaming fee. Shame on you, and your sneaky shady $ grabbing practices. Def changing service! #dishonest

  • deseguin Denis Seguin (@deseguin) reported

    @Fidomobile I paid my mother-in-law’s mobile bill but you keep texting saying it’s not paid and you will cut her off. Maybe if you had a customer service number we could sort this out.

  • baldajan Basil Al-Dajane (@baldajan) reported

    Truly amazing! Got a new iPhone. @Fidomobile (Canada) doesn't support eSIM transfer. I have to walk over to the Fido Store and pick up a new QR code... and I'll be charged $10+tax for a piece of paper that has a QR code printed on it to activate an eSIM...

  • Afrozinfysys mohammed azher (@Afrozinfysys) reported

    @Fidomobile Internet not working on my street in Pickering. Please reach me I trying to call CS no response.

  • gurtek007 Gurtek (@gurtek007) reported

    @Fidomobile i want to change my registered ID .. Earlier it was a foreign Id but now i have a Canadian id i.e Driving licence. can u help?

  • Abbaniii arusha (@Abbaniii) reported

    leave it up to @Fidomobile @FidoSolutions for offering you amazing plan packages for being a loyal customer 🫶🏻🫶🏻🫶🏻

  • jayshah3828 JAY SHAH (@jayshah3828) reported

    The lady on phone was so rude, she didn't even responded properly. @Fidomobile And she asked me to visit store for this. I visited the store for 2nd time and over there she told me that they can not update birth year, it should be done over the phone.

  • RJO1111 Rico Lexy 🇺🇦 (@RJO1111) reported

    how does @Fidomobile justify a $12 a day US roaming fee in 2022, when international roaming rates have never been lower? Robbery.