Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 11/21/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Poojan_Davee Poojan Dave (@Poojan_Davee) reported

    @Soumya_1202 @Fidomobile First go to website....then try clicking on 'activate the plan and then sleep....it will be activated automatically..and if you still having problem then please try to talk to poomjan🦍

  • jzed7 jzed (@jzed7) reported

    @Fidomobile I've been on loop for the past 3 hours! I contact an agent on your online chat and they tell me to call your customer service. Customer service is just a robot!!! The robot keeps telling me to check my texts but I'm calling you because I don't have access to texts

  • Miriam_k_m Miriam Amini (@Miriam_k_m) reported

    @Fidomobile Internet in Iran is down. Iranian families are in risk of being killed by the brutal regime in Iran. Make call to Iran free for Iranians living in Canada.#mahsa_amini

  • vikramarora80 vikram arora (@vikramarora80) reported

    @Fidomobile please check fido outage in Barrhaven. No internet since morning!

  • jzed7 jzed (@jzed7) reported

    @Fidomobile Why does your customer service phone number connect me to @RogersMobileCa when those agents tell me there's nothing they can do bcuz I'm with Fido????

  • CoffeeGeeker Mark in Victoria 🌻🇺🇦 (@CoffeeGeeker) reported

    I guess being a @Fidomobile customer for over 20 years now has perks. Just updated my 2yr contract, and put @beciamecia on it too, and after discounts, loyalty boosts etc, we're paying around $45+ tax ea. a month for over 25gb data, unlimited calls and text. Quite happy w/ that.

  • KentaiFever Kenneth Handerson (@KentaiFever) reported

    @geighb @Fidomobile I had to drive 5 hours to a place I’ve never been using road signs like it was the dark ages

  • shile__ade Shile (@shile__ade) reported

    @Fidomobile @Fidomobile I’m eligible? I have trust issues with Fido already. Almost everything you guys say is a lie

  • Jay_2_The_Eff Jay (@Jay_2_The_Eff) reported

    @Fidomobile Hi Fido, trying to place calls , but it says no connection. I'm in Atlantic Canada. Is your service down?

  • TVFanatic8 TV Fanatic (@TVFanatic8) reported

    @Fidomobile @FidoSolutions I am very disappointed with your new call back feature if I want to speak to an agent and I call, I do not want to be redirected to online. You need to give your customers the option to decide if they want online or OTP. This is poor customer service