Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 10/23/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (46%)

    Phone (46%)

  3. Wi-fi (4%)

    Wi-fi (4%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Gerryyul gerrymtl 🇺🇸 🏴‍☠️ (@Gerryyul) reported

    Terrible customer experience (scam!) with @Fidomobile ! Is @TELUS or @Videotron looking for a new customer?

  • cindy_louuu Cin City (@cindy_louuu) reported

    @Fidomobile service is so trash. Ever since that day everyone’s service went out I’m always having issues.

  • mvik1808 mvik1808 (@mvik1808) reported

    @Fidomobile @Rogers after the rain I have no home internet. It has been over an hour. Anybody else facing home internet issues with Fido??

  • jagvierd Jagvir (@jagvierd) reported

    Hey @Fidomobile, I've been trying to sort out my referral credit for months now and keep getting the run-around. I keep getting transferred to the wrong department and I find it surprising it's this difficult to fix a credit issue. Please help!

  • StayCee_B StayCee (@StayCee_B) reported

    @nishant_m_r @Fidomobile It went down an hour ago. Im in York region.

  • bhupam jayanth mahendra (@bhupam) reported

    I have a billing discrepancy, and I am very disappointed with the @Fidomobile customer service. We had an "ongoing" offer for 1000 international minutes when we added a line. Suddenly, the minutes expire, and we have to face an 800$ + extra bill!

  • EllasUmbrella i dont even know anymore (@EllasUmbrella) reported

    @Fidomobile hey Fido, just spoke with Omar from your customer service department. He was super friendly, quick and made what normally is a long exhausting phone call enjoyable. Get that dude a raise!

  • vamcchow Vamsi Annabathina (@vamcchow) reported

    @Fidomobile worst customer service I have ever experienced

  • nishant_m_r nishant im (@nishant_m_r) reported

    @Fidomobile hello is fido internet down in brampton area?

  • rajveersinghsa Rajveer Singh (@rajveersinghsa) reported

    @koodo Definitely, I will move to @koodo because @Fidomobile customer care executive promised me to provide JBL Tune 125 WTS but I haven’t received that. I called them then they said that we do not match offer with any provider. So why should I stick with Fido? I don’t have contract.