Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 03/07/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • hh6jb Li Boyang (@hh6jb) reported

    Today I received a promo call from @Fidomobile that trying to convince me to resume my mobile plan inFido.When I was trying to explain that I don't have plan to transfer back, the service specialist RUDELY HANG UP my call! Are you trying to convince me NEVER get back with Fido?

  • bahalsinghrana Bahal singh rana (@bahalsinghrana) reported

    @FidoSolutions @Fidomobile One of the worst operator. Poor sales and customer solution service. Need a good operator plz suggest !!

  • RielHahn Riel Hahn (@RielHahn) reported

    @Fidomobile Hi, can you help me? I can not sign in to my account with my phone number any more. Says I need to register but also says my account number isn’t recognized.

  • olinit_xo DILLIGAF (@olinit_xo) reported

    @Fidomobile I am trying to cancel the internet service for the 3 rd time now because of how annoying the process is. Why do I owe an explanation to anyone as to why I want to cancel? I pay, I cancel if I want to and when I want to.

  • dudemiddleclass themiddleclass_dude (@dudemiddleclass) reported

    @Fidomobile @FidoSolutions Please have a look at the issue

  • dotnixdevil TammamAwad (@dotnixdevil) reported

    @Fidomobile What happened was you added suspension fee to my bill given that it does not make any sense to charge your customers for suspending there data in addition, I paid my bill and not only that your customer service representative ended the call and she did not call me back

  • nourishnew BabyCube (@nourishnew) reported

    @FidoSolutions @Fidomobile whats going on with home wifi? I have no internet connection. (Mississauga). I already tweeted last week that i will switch and this happened again and its worse. Last time restarting the router fixed the issue. Now it didnt.

  • Giri60970185 Giri Duvvu (@Giri60970185) reported

    @Fidomobile I am unable to login your app .I not using your network since 15days as I on vacation .Still my bill shows $200 plus including roaming charges...? Even I sm unable reach your chat box as well to discuss my issues.Please let me know how to hold my account..

  • itzravisharma RAVI SHARMA (@itzravisharma) reported

    @rogers @Fidomobile how can you keep customers out of internet for 6 hrs in 21st century.. check your records for L6P 2Y7 … such a shame .. pathetic service provider

  • pratapmetalfan SAIPRATAP SREERAM (@pratapmetalfan) reported

    @Fidomobile @FidoSolutions Struggling to get a refund from Fido since Nov-2021. Wasted lot of hours in coordinating with the inefficient customer support team. Case# C174405287 Regret porting to Fido from Rogers.