Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (57%)

2. 

   Internet (29%)

3. 

   Total Blackout (7%)

4. 

   E-mail (4%)

5. 

   Wi-fi (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• piaf (@piaf48924801) reported 49 seconds ago

  @Fidomobile Cant make outbound calls. In Maple ridge BC v2x6b6. Fido customer service poor. How long before service restored? 2 days is a long time without full service😡

• HAM (@dhyn3s) reported a minute ago

  @Fidomobile I had to call a 3rd time to get someone to come today and they couldn't help me because I don't have a line going into my place (which was already expressed in many MANY PHONE CALLS.) The tech then tells me he will have to get someone else to help him and will call me back asap..

• The Anti-Liberal (@A92918178) reported 2 minutes ago

  @PublicMobile I’m looking to get this resolved. I need my phone working and your system is what has messed up and suspended it. If I can’t get this resolved I’ll have to move my service to @Fidomobile.

• Stéphane Lavergne (@vphantom) reported 3 minutes ago

  Hey @Fidomobile why did you never fix your web site? It's been what, ~6 years and I STILL can't update my credit card on your prepaid site? "Oops, that didn't work!" (a 5xx error in your JSON API). I gave you VERY DETAILED debugging info the last 2 times, for nothing?

• Straker (@Onelovepeace7) reported 4 minutes ago

  @Fidomobile Fido is ripping people off daily with their roaming charges. Cancel your Fido contract today!!!

• Karthi (@S8Karthi) reported 5 minutes ago from Surrey, British Columbia

  @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

• Emilee Zamec (@zamzam_77) reported 6 minutes ago

  @Fidomobile failing to understand why I received one year of flawless wifi reception your internet has to decided to stop working at least once a day (if not, more) leading in me racking up my cell phone data and causing issues for my work from home productivity

• lu l (@luliu94) reported 8 minutes ago

  @Fidomobile been trying to apply a promotion to my Fido account for the past three days, I tried calling customer support and they couldn’t help and now the online account page is down. Any updates on when this will be working?

• HAM (@dhyn3s) reported 8 minutes ago

  @Fidomobile And the best part is I'm paying for a service that I haven't even gotten yet.

• Farana (@Bookkeepingclo2) reported 9 minutes ago

  @Fidomobile need to hire better IT staff to support your customers instead of having your customers going in circle.