Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 03/22/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (29%)

    Internet (29%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • BorntoShineee Mr. Singh Deol #JusticeForSidhuMooseWala (@BorntoShineee) reported

    @reptilegirl207 @Rogers @Fidomobile Hope it’s working now. It was nightmare without network for more then a day

  • lSd3d420 Pepsi’n’Pokémon (@lSd3d420) reported

    @FidoSolutions @Fidomobile If you think reimbursing a couple of dollars is going to make up for a full days work lost with no phone or internet. No debit or etranfers. No access to emergency services if needed. You are sorely mistaken. Get ready to give up more or lose a lot of business. Starting with me

  • Deaconbyrne1 Deacon byrne (@Deaconbyrne1) reported

    @Fidomobile @FidoSolutions i still dont have home internet and now your not answering the phone at customer service, its going on 3 days now, fix this #rogersoutrage

  • bwjmackie Brent W.J. Mackie (@bwjmackie) reported

    @Rogers 51 hours after this whole outage started and I *still* do not have cell service. What's going on, @Rogers @Fidomobile ??? #rogersoutage #RogersOutage2022

  • LuluRamaj balone tauke (@LuluRamaj) reported

    @FidoSolutions @Fidomobile Still no internet service on North York. Can you please provide an ETA? I worm remote and this is getting ridiculous at this point I can't afford to lose working days like this. Thank you!

  • ThaRealShanz A. (@ThaRealShanz) reported

    @Rogers / @Fidomobile that email doesn’t mean ****..Y’all got hacked and had the nation in distress. What credit are you compensating the literal nation with? That part was pretty vague and there was a whole lotta repetition.

  • Rivenblade2 Rivenblade (WrestleVibes YT) (@Rivenblade2) reported

    Hi, @Fidomobile @Rogers. I still can’t receive texts or calls by the looks of things. A couple of my online accounts have two-step verification, and I haven’t been able to log in to any of them since this outage started. Just tried again, and still nothing.

  • quartsinsession Mike (@quartsinsession) reported

    @Fidomobile @FidoSolutions @RogersHelps are you guys still having issues? Home internet is back but a lot of websites aren’t loading completely or at all.

  • BorntoShineee Mr. Singh Deol #JusticeForSidhuMooseWala (@BorntoShineee) reported

    @2onnniaa @Rogers @Fidomobile It went down again this morning and now it’s working

  • MetcalfeGord Walter Concrete (@MetcalfeGord) reported

    @FidoSolutions @Fidomobile Not a problem for me because I STILL CANNOT SEND OR RECIVE TEXT MESSAGES AFTER 48 HOURS! I get it, the west coast is your lowest priority in the country, right?