Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/10/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • RJO1111 Rico Lexy 🇺🇦 (@RJO1111) reported

    how does @Fidomobile justify a $12 a day US roaming fee in 2022, when international roaming rates have never been lower? Robbery.

  • Digitaldic3 Simon (@Digitaldic3) reported

    @BenKlass @FidoSolutions @Fidomobile I even tried another browser just in case. I saw that a js bundle and another asset returned 404 and assumed something bad happened on your end. Anyways I tried again now and it works.

  • nakhrebaz_jatti 𝔖𝔪𝔦𝔩𝔢 (@nakhrebaz_jatti) reported

    @Fidomobile from a week Home internet is a constant problem with #fido Keep motivating me to change it

  • Jyoti79277593 Jyoti (@Jyoti79277593) reported

    Having worst time dealing with fido by paying the charges for the services never asked to add. @Fidomobile @FidoSolutions rating them 0/10 at the moment.

  • 24SevenZen Alan 🇺🇦 (He/Him) (@24SevenZen) reported

    Anyone on @Fidomobile? Their new AskJack customer service system is the WOOOOORST. You can’t call them to talk to a rep anymore. It defers you to AskJack to schedule a callback. Just tried that and it said to call to get a code to return to AskJack to schedule a callback. WTF!!?

  • adamlcd certain victory charm (@adamlcd) reported

    @FidoSolutions why doesn’t your callback feature work? I’ve waited two days for different calls that never connected. btw for followers, I still don’t have a contract from two days ago. 6th time I contacted them about this and zero resolution, skip @Fidomobile if you can

  • gurtek007 Gurtek (@gurtek007) reported

    @Fidomobile i want to change my registered ID .. Earlier it was a foreign Id but now i have a Canadian id i.e Driving licence. can u help?

  • jzed7 jzed (@jzed7) reported

    @Fidomobile Just let me authorize the port out phone number!!! Your roaming network DOES NOT WORK

  • jayshah3828 JAY SHAH (@jayshah3828) reported

    The lady on phone was so rude, she didn't even responded properly. @Fidomobile And she asked me to visit store for this. I visited the store for 2nd time and over there she told me that they can not update birth year, it should be done over the phone.

  • theregoesCarly Carly 🐈 (@theregoesCarly) reported

    @RJO1111 @Fidomobile @bell charges $12 a day as well. It’s terrible.