Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 03/29/2026 05:10

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • HappyplatoLeung [: Plato :] (@HappyplatoLeung) reported

    @Fidomobile The Fido My Account app is not working for 3 weeks. Error message "Something went wrong. Sorry, we've hit a snag. Please check back later. Cannot access Fido Extra and The extra 5 GBs 😡

  • melted_music Sorrel (@melted_music) reported

    @Fidomobile The Fido app has so many issues, I keep experiencing lagging and interruptions, and now it even signs me out of my account and won't sign me back in. The website doesn't work either, what a frustrating disappointment.

  • aset_ibrar Ibrar Ahmad (@aset_ibrar) reported

    @Fidomobile your app sucks

  • Filmchopath Arnab Tumpy (@Filmchopath) reported

    Is there any issue with @Fidomobile app login? 🤔

  • tsdtweet Tejas Saini (@tsdtweet) reported

    @Fidomobile @Fidomobile FidoRoam got activated without any consent. Received email and SMS for the same and there is no guidelines attached to that to CANCEL it. On Live chat Queue position is more than 50 which would take more than 30 minutes or to chat. Please take care of customers.

  • chelseabucci Chelsea (@chelseabucci) reported

    @vyom2003 @Fidomobile My data is not working on my phone at all and they are saying it is not on there end. They are not helping to fix it.

  • andrewdsouza350 Andrew D'Souza (@andrewdsouza350) reported

    @FidoSolutions Hi @FidoSolutions my Fido app to date is still not working. So long for ASAP resolve. Please help me resolve this so I can access the offers for the @Fidomobile services I pay for.

  • aset_ibrar Ibrar Ahmad (@aset_ibrar) reported

    @Fidomobile @FidoSolutions time and money wasted. Your app sucks Your app sucks Your app sucks Your app sucks Your app sucks Fido less Canada!

  • VancityIN 🎀Vancity🎀 (@VancityIN) reported

    @Fidomobile I am so disappointed with the service. I changed a plan in January and thought that it might add the additional packs by itself. But it did not and I just realized I have paid about 300 dollars so far on that. That too I randomly checked the bill details.

  • VancityIN 🎀Vancity🎀 (@VancityIN) reported

    @Fidomobile I am so disappointed with the service. I changed a plan in January and thought that it might add the additional packs by itself. But it did not and I just realized I have paid some hundreds dollars on that, realized it today when I checked my billing details.