Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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The latest reports from users having issues in Prince Rupert come from postal codes V8J.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 12/22/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (42%)

    Internet (42%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

The most recent Fido outage reports came from the following cities: Prince Rupert.

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City Problem Type Report Time
CanadaPrince Rupert Phone
CanadaPrince Rupert Phone
CanadaPrince Rupert Phone
CanadaPrince Rupert TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • rafiaajmal raf (@rafiaajmal) reported

    if you are not quick to anger, might i suggest speaking to @Fidomobile customer service? you'll very quickly want to throw your phone across the room

  • Mk_501Billz Mk (@Mk_501Billz) reported

    @Fidomobile your Internet service garbage 🗑 hella trash! **** been off all day smh time to change I think

  • Jasmine07206275 Jasmine (@Jasmine07206275) reported

    @Fidomobile is it fido? I have billing questions, anyone could help me please?

  • rafiaajmal raf (@rafiaajmal) reported

    if you are not quick to anger, might i suggest speaking @Fidomobile customer service? you'll very quickly become furious

  • trisha_baptie Trisha Baptie (@trisha_baptie) reported

    @Fidomobile I needed a new phone couldn't figure out the plan, called in and talked to Abtin. You need to throw all your money at him and promote him to train all CSA. Phenomenal help and service, phenomenal!

  • VibhuteNalini Nalini VibhuteSharma (@VibhuteNalini) reported

    @Fidomobile @FidoSolutions been trying to get in touch with you guys for wifi set up and it has taken a whole day without any solution. Can’t believe I’m facing wifi connectivity issue on my new address wherein I had raised a request to transfer wifi connection in advance.

  • siddhi36083590 siddhi (@siddhi36083590) reported

    @Fidomobile posting here as i dont know how else can i get help. I have been with Fido from past 3 years. I pay for an add on on my mobile plan that gets me cheap international phone call rates as my family lives in india and i am in Canada. Cont..

  • dboyzmusic D-BØY (@dboyzmusic) reported

    @Fidomobile @FidoSolutions you charged me a ridiculous amount on last bill without clarity. I lost valuable time in getting this sorted. Over a month & still no call back from a supervisor. Awful customer services

  • HusanpreetK Husanpreet khattar (@HusanpreetK) reported

    @FidoSolutions @Fidomobile had Avery bad experience with Fido billing error and no response from the credit department either. Issue still not resolved . Hope someone can guide to contact higher authorities.

  • siddhi36083590 siddhi (@siddhi36083590) reported

    @Fidomobile i want to pay what i used so please adjust. The agent was extremely unhelpful and said talk to a manager.... the manager was probably the most horrible human i have spoken with in my entire life cont