Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/23/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • nasibim_I frodfethi 🇺🇦 #slavaukraine (@nasibim_I) reported

    @FidoSolutions @Fidomobile No wifi for 48 hours. No update for 24 hours. Not working call center. Not taking amy complaint serious… First thing in the morning i am cancelling my wifi. Bye…

  • DilrajPansi FE4R (@DilrajPansi) reported

    @CHOODBOLOGNA @RogersHelps @Fidomobile Yea I use fido aswell. Service was down for me aswell.

  • cmonlinda cmonlinda (@cmonlinda) reported

    Hey @Fidomobile I had no data (and unable to make phone calls) on Day 1 and on Day 2, I have very poor data roaming (at best). I hope I get my 2 days of data roaming credited.

  • Swanandspatil Swanand Patil (@Swanandspatil) reported

    @FidoSolutions @Fidomobile Looks like it is still not working. Now i have been without internet for nearly 72 hours and affected for work. Fido when do you think it will be back? How much time more to restore your remaining customers? Maybe its time for something different.. #fidooutage #SensitiveNetwork

  • transitrider416 @tlas (@transitrider416) reported

    @Fidomobile #rogers this is clearly lie. Most people actually have no wifi for over 48 hrs and so you have not restored "most" service.

  • FainatsNavneet Love.Fainat0729 (@FainatsNavneet) reported

    What's going on @Fidomobile ?? It's more than 48 hours since Fido's call service is down!! #FidoOutage #CanadaWideOutage @FidoSolutions #InternetDown

  • InfoBooth2 InfoBooth 🇨🇦 🏳️‍🌈 (@InfoBooth2) reported

    Wow @Fidomobile! A whole one day credit for the Rogers outage. I bet it took your marketing department at least 10 seconds of thought to come up with that amazing offer.

  • quartsinsession Mike (@quartsinsession) reported

    @Fidomobile @FidoSolutions @RogersHelps are you guys still having issues? Home internet is back but a lot of websites aren’t loading completely or at all.

  • le_rifkinator Leah Rifkin (@le_rifkinator) reported

    @Fidomobile internet is still down…I guess my local cafe has to be my new office for the time being. #internetdown

  • ThaRealShanz A. (@ThaRealShanz) reported

    @Rogers / @Fidomobile that email doesn’t mean ****..Y’all got hacked and had the nation in distress. What credit are you compensating the literal nation with? That part was pretty vague and there was a whole lotta repetition.