Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 05/28/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (31%)

    Internet (31%)

  3. E-mail (3%)

    E-mail (3%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Comatos25925364 Comatose (@Comatos25925364) reported

    @Fidomobile @FidoSolutions So so disappointed! I called your customer care and waiting period was more than a hour and called your store at least five times but no one responded to calls and even they haven't called me back! Is this the way that established brands work here?

  • viveksaharn vivek saharn (@viveksaharn) reported

    @Fidomobile Hi there, I am international student. I had gotten post paid fido sim from my home country unfortunately it is not activated as I arrived and indian fido team said it is activated but it's not working, now I have another sim, I urge you please deactivated it Thanks

  • smartyinn Suken Shah (@smartyinn) reported

    @Fidomobile @FidoSolutions thank you so much for not being appreciative for being a loyal customer.

  • banansos Benjamin Banansos (@banansos) reported

    @Fidomobile To discuss 20 dollar discrepancy 2-hour wait What an excellent customer service Don't blame your contact center, guys. They are still getting minimum wage, and you guys make millions. Please continue make millions don't even bother about customer service

  • SarahBartok Sarah Bartok (@SarahBartok) reported

    @JeffTeravainen @Fidomobile @Bell They’re allllll terrible. So sorry you’re going thru this. Talk about frustrating.

  • karol_kuber Kuber Karol (@karol_kuber) reported

    @Fidomobile i made an additional payment for a line which was closed last month. Kindly help me with it.

  • akshatmarya akshat marya (@akshatmarya) reported

    @Fidomobile I bought the new Iphone13 during Black Friday sale and within 30 days the price has dropped by 17$/mo on the same phone during boxing week! Customer care said they can’t do anything. I’ve been a loyal customer for many years but this feels like cheating, please help

  • Prabu28645569 Prabu (@Prabu28645569) reported

    @FidoSolutions @Fidomobile Also I don’t want to resolution provided through DM and I can’t wait any more. Are you guys going to credit the refund or let anyone know the legal ways to escalate your company and I am ready to take this matter to court.

  • rachita1805 Rachita Batra (@rachita1805) reported

    @Fidomobile Hi Team, I've been using your services on roaming network for a month now. Everytime my phone restarts, I'm charged a roaming fee. Happened twice so far. Could you please revert the charges as I feel these shouldn't be there as I have not made any calls/text/data.

  • Ihaveaweirditch Username checks out (@Ihaveaweirditch) reported

    @Fidomobile first day with Fido and trying to port in a number. After 40 Minutes of patiently waiting, I get a rep whose voice kept chopping off probably because of working from home on a bad connection. Now I wait again. Already wanting to cancel this line.