Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (44%)
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Phone (44%)
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Total Blackout (8%)
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Wi-fi (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Drew Hemler (he/him)
(@Dietitian_Drew) reported
@Fidomobile @rogers Please explain how, when I called Fido customer service just now, I was connected with a Rogers rep?!?! This is a huge red flag.
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Hartej Mangat
(@HartejMangat) reported
@Fidomobile worst service network. Really disappointed from fido. Put me on hold for more then an hour. Never expected this from fido been with this network for more then 4 years and that’s how they treat you back
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آسمانگر
(@eyesonsky) reported
Seems @Fidomobile is down. Can’t make call or receive a call?!
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hbshmoe
(@hbshmoe) reported
@Fidomobile I am considering your borderless Canada US plan. How is your service at border areas? Is your coverage like Rogers which is good or like Videotron which has 60 km of no service?
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Tirth Dave
(@TirthDave10) reported
@Fidomobile @FidoSolutions Just a Feedback - Customer service is worst. CSR either don’t understand anything and don’t want to understand anything regarding request over the call. To open a new account take 10 minutes at store but to correct mistake made by in-store (1/n)
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Gabrielle Rose
(@GabrielleRose79) reported
@Fidomobile seems to be down in my area
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Dhruv Gupta
(@itstimetochil) reported
She also said that we do not have any email address in last 20 years of their existence in #Canada which is mind boggling. She also told me that she can text this resolution to me which she denied when I told her that I will make @Fidomobile viral on social med. #moneylaundering
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Dhruv Gupta
(@itstimetochil) reported
@Fidomobile Hey there, just talked to your supervisor Amanda regarding the wrong billing of worth $55 in my bill for US calling which I did not do. She said we can't do anything and you will have to pay this amount. I told her to email me this resolution but she denied. @Rogers
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Kathleen
(@chasing_adalia) reported
Listening to my partner on the phone with @Fidomobile trying to explain the problem with reducing the data on his plan by 5GB four days before the billing cycle ends. They legitimately don’t understand. Retention dept won’t be saving this customer, yikes.
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RARI
(@skrariofficial) reported
This is about to blow up on YouTube this weekend, 2hours long conversation with people lying and making contradicting statements, your rude customer service tried to buy me off with 5$ off for 3 months. #ticktock #youtube blowing this up!, I’m switching to @Fidomobile