Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 01/09/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

The most recent Fido outage reports came from the following cities: Prince Rupert.

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City Problem Type Report Time
CanadaPrince Rupert Phone
CanadaPrince Rupert Phone
CanadaPrince Rupert Phone
CanadaPrince Rupert TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • camcraig Cam (@camcraig) reported

    @Fidomobile Day 3 of my mobile service issues. Now it randomly appears and disappears. I’m in my house where I normally have 5 bars. Now there’s no bars and no carrier. Considering leaving you guys after 17 years.

  • 93aklee a. 李金妮 😤 (@93aklee) reported

    those stupid twerps at @Fidomobile raised my phone bill and thought i wouldn't notice? and doing this ON the day of their nationwide service outage? the ******* audacity

  • Sabre772 Sabre77 (@Sabre772) reported

    @Fidomobile why is your service so lousy

  • m_lefave15 Mike Lefave (@m_lefave15) reported

    @ManuelVeth @Fidomobile This is the second time in just over a year they’ve had basically a full scale outage. Last time it was luckily just cell service. Our Rogers fog ones are back but my Fido internet is still being spotty. Rogers most likely losing a bunch of clients

  • sysrom system romance (@sysrom) reported

    @Fidomobile What this means for me is 1) autobilling doesn't work 2) I was unable to pay last month's bill manually, so I now have late fees 3) I haven't even been issued this month's bill yet so I have no idea what I owe

  • A_D_J A J (@A_D_J) reported

    @Fidomobile Did you just confirm in DM that it's Fido's official policy not to share the requested email with the paying customer? If so, can you share the official policy document or language in the contract saying such information will not be shared?

  • kalevhunt Kalev Hunt (@kalevhunt) reported

    hey @Fidomobile any reason why my LTE service is not working? had to switch to 3G to get data

  • qtotheball L. Deathray (@qtotheball) reported

    Hey @Fidomobile will service be back anytime soon? I can connect to the network but no actual service. This is pretty bad.

  • RyanPettersson Ryan Pettersson (@RyanPettersson) reported

    @Fidomobile still no internet service. Three days now. Living in metro Vancouver.

  • _shear_er Kay (@_shear_er) reported

    @FidoSolutions @Fidomobile are you sure about that? it’s a full day later and i’m still without service, this is going on the third day. Seems a lot of others are in the same boat unfortunately, and “vast majority” does seem a bit of an overstatement. thankful i have Virgin wifi to even tweet this lol