Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 12/30/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

The most recent Fido outage reports came from the following cities: Prince Rupert.

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City Problem Type Report Time
CanadaPrince Rupert Phone
CanadaPrince Rupert Phone
CanadaPrince Rupert Phone
CanadaPrince Rupert TV

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JMCInformation jc (@JMCInformation) reported

    @Fidomobile Every time I try to log into my account there is a message that says not available. Why does your website never work? #FIDO Why do I never get my bill on time? #Internet

  • BltchinStitches Bitchin' Stitches (@BltchinStitches) reported

    @Fidomobile, why is it hard to speak to a person & why is the default customer service set at passive aggressive and dismissive with vague answers to straight questions? Not enjoying being judged by the company I've been with for 25 years & treated like I don't deserve answers.

  • Tweety_Ali_ Ali (@Tweety_Ali_) reported

    I understand that internet service providers need to do maintenance, but can you at least send an advisory to customers so they make necessary arrangements. People are working from home, home schooled, etc and waking up to no internet throws the day off. Cc: @Fidomobile

  • dimamoz Dima M (@dimamoz) reported

    @Fidomobile spent 1 hour with customer service. Great rep, but worst system. Level 1, level 2.. Just solve my problem and stop with that bull*it

  • CanIGetAnAmen7 CanIGetAnAmen (@CanIGetAnAmen7) reported

    @Fidomobile @FidoSolutions What is going on with your service? Can’t set up my new phone because your website is down, can’t make any calls to you because your phone service is down! #FidoSucks

  • B_Lukasik Brandon Lukasik (@B_Lukasik) reported

    @Fidomobile I’m wondering why your call centres are closed, your chat support doesn’t work and your website is not working. Do I have a cell company anymore?

  • samchizanga sam(antha) (@samchizanga) reported

    Not another @Fidomobile outage chile... Which super villain did they piss off? 🥲

  • KayEl_Naushera KayEl_Naushera (@KayEl_Naushera) reported

    @Fidomobile "Unfortunately we cannot connect the number dialled" This is the message I get 50% of the times I try calling. Thats #ROGERS for you Canada's no.1 network. @JorgeFernandes...CTO. Rogers is a failure in BC.

  • Tweety_Ali_ Ali (@Tweety_Ali_) reported

    @FidoSolutions @Fidomobile internet service has been intermittent since Thursday. I keep getting text messages to say the issue has been fixed and it isn’t. This is unacceptable now. I work from home! Literally got disconnected in the middle of meeting today.

  • cao0429 Austin Cao (@cao0429) reported

    @Fidomobile how stupid i m cancelling your service and got every day 2 phone call from fido customer service? Holy smoke