Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 03/19/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (26%)

    Internet (26%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TuJadili IrenesConcierge #TuJadili (@TuJadili) reported

    @ximenesjp @FidoSolutions Exactly! I wonder if they'll compensate those of us who use their network to place or receive international calls? They don't understand the anxiety of family back at home🙄🥹 @Fidomobile i have been your client for over five years abd expect considerable compensation

  • Roland72302958 juventus (@Roland72302958) reported

    @Fidomobile Not only did they disrupt service the byop plan they just increased the payments

  • ChughSu LTFXTrader (@ChughSu) reported

    @Fidomobile Your customer service people on chat are so nice. They would close the chat after you are able to contact them after a long wait. To hell with client, that is the motto. Priyanka from PEI did this today.

  • noahitsno Noah (@noahitsno) reported

    Here’s my question: do the folks at @Fidomobile who also got their service cut because of the @Rogers fiasco also get some measly credits?

  • TuJadili IrenesConcierge #TuJadili (@TuJadili) reported

    @FidoSolutions What is equivalent of 5 days service? Some of us use your network to make international calls? Is that also being considered? @Fidomobile

  • Sathya90850735 Sathya (@Sathya90850735) reported

    @Fidomobile How much. And what is the compensation for the outage that recently happened? Our entrie day of work got interrupted..

  • stinger_7_ Stinger.eth (@stinger_7_) reported

    Hi @Bell, My family & I are seriously considering switching our landline phone, television, internet, and two mobile phone plans away from @Rogers & @Fidomobile due to their continuously bad service and lack of accountability. Kindly slide into my DMs if you can help, thanks!

  • ChughSu LTFXTrader (@ChughSu) reported

    @Fidomobile Jobanpreet from PEI was on chat and said that she was sending me a form to sign, but never did so. She had some lame excuse and finally did not help. I still cannot pay off the balance on the phone

  • tint1n gus🎈 (@tint1n) reported

    @FidoSolutions @Fidomobile My home internet has been down for an hour and a half again, send help!

  • aishatweetsalot Aisha Malik (@aishatweetsalot) reported

    @lebaneseogre @RogersHelps @Fidomobile Yeah I use Fido never had this issue