Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 11/20/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • TinaLuvy SomewhereFarAway|°• (@TinaLuvy) reported

    @jessiesimmonsxo @Fidomobile Still not working !!!! Calls doesn't go though

  • squeegeegirl21 Squeegeegirl21 (@squeegeegirl21) reported

    @FidoSolutions @Fidomobile My phone service has been minimal and now l don't have any service. Bought a new phone had 3 new sim cards installed and can't even connect to wifi calling. I want a complete credit for every day l have been without service!!

  • InevitableStan Stan The Pan ✌️ 🏳️‍🌈 (@InevitableStan) reported

    I missed out on potentially a couple hundred dollars being out of a work because of the Rogers / @Fidomobile outage. Not great.

  • pbrennan1985 Patrick Brennan (@pbrennan1985) reported

    Hey @rogers and @Fidomobile it’s Friday night and I’m still without internet. No estimated time of service resuming. How much profit did you make last year?

  • _n0ts0rry_ NotSorry (@_n0ts0rry_) reported

    @GlobeTrekker787 @FidoSolutions @Fidomobile I have no service in Clarington. Ontario. And getting really pissed off that they only have automated messages saying service is restored so there's no way I can tell them it actually isn't.

  • RockTheseTweets 𝐌𝐲𝐑𝐨𝐜𝐤𝐀𝐧𝐝𝐑𝐨𝐥𝐥𝐇𝐞𝐚𝐯𝐞𝐧 (@RockTheseTweets) reported

    @guptas28 @Fidomobile @FidoSolutions They are full of ****.

  • legingerbandit Obi-Wan Keitobi 🇮🇪🇨🇦 (@legingerbandit) reported

    @Fidomobile @GlobeTrekker787 Confirming STILL no service in Vancouver

  • cmonlinda cmonlinda (@cmonlinda) reported

    Hey @Fidomobile I had no data (and unable to make phone calls) on Day 1 and on Day 2, I have very poor data roaming (at best). I hope I get my 2 days of data roaming credited.

  • camcraig Cam (@camcraig) reported

    @Fidomobile my mobile service is still out for the second day. Restarted phone. Nothing works. Downtown London. Fix it.

  • sherhockeymom Sherri (@sherhockeymom) reported

    @FidoSolutions @Fidomobile We are cancelling all 5 of our lines this week. We run a business and this is TWICE in 18 months you have cost us THOUSANDS! And a measly day worth of credit is an insult! And our home Fido internet is still down and I can’t control my thermostat!! 🤬