Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/08/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (63%)

    Phone (63%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • DforDefined 🥊Shadowboxer (@DforDefined) reported

    @kealune @Fidomobile iphones have **** security and there's nothing you can do to change my mind about them

  • Mark93434851 Mark Young (@Mark93434851) reported

    Just a warning that @Fidomobile is offering a deal where increasing your plan by a few bucks will give you more data, but they'll fail to mention that any discounts you had will be nullified so your plan will actually increase by a lot more. Be careful, because it's irreversible.

  • ZeenatK99 Dr. Z (@ZeenatK99) reported

    @Fidomobile guys your home Internet service wait times are atrocious! Some of us are stuck at home in quarantine. We cant spend time standing outside making calls if we need assistance. And the phone signals in basement homes are not great!

  • WhoeverFletcher Lauren (@WhoeverFletcher) reported

    Switched from @koodo to @fidomobile and was charged the tab bonus for my year old phone. Reason for switch: zero bars. Apparently I should have called koodo to try to fix anyway. Is that really something you could have fixed koodo? #fineprint

  • missmcTO missmc (@missmcTO) reported

    @Fidomobile @FidoSolutions Phone not in stock online. Have to go to a store. Why won't you waive the $50 service fee for the inconvenience which is no fault of the customers?

  • danni30908563 danni (@danni30908563) reported

    @Fidomobile called to ask about internet connection. Your rep didn’t know the answers to my questions and customer service supervisor Daniel refused to speak to me.

  • livingburrito shaaqolaan (@livingburrito) reported

    Yeah i think it’s time to cancel all my lines with @Fidomobile

  • satyaraam Satya Raam (@satyaraam) reported

    @Fidomobile @FidoSolutions it’s been a nightmare with you guys, everyday you keep on changing the words and one of the worst service I have ever experienced.

  • cstampeen Carolyn Fully Vaxxed (@cstampeen) reported

    @Fidomobile is there an email for customer support?

  • puffingrrl_h Heather Woodyard (@puffingrrl_h) reported

    Hey @Fidomobile what's going on? I haven't been able to make calls. Your site says there's no issues but I've had them all day in both Kingston and South Frontenac.