Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (58%)
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Internet (27%)
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Total Blackout (6%)
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E-mail (3%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@axioit) reported
1... Today I lost my connection on my cell. I recieved notice a few months ago my cell will no longer be in service because @Fidomobile my cell uses 3G 2...
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Mr. X
(@mrxisonx) reported
@Fidomobile Considering we got our warning of this a month ago or so. I call BS on your 6 months buffer. And tacking on a 80+ fee is not customer care. It's greed. Maybe Rogers/Fido should focus less on virtue signalling and do less scummy fee's.
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sepideh
(@sepideh_208) reported
@Fidomobile Yes there is no service, I received a text saying my service is suspended due to 3g network retirement but I got this sim card activated yesterday and it is new.
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B-urself
(@peace_wallet) reported
@Fidomobile Hi Corey, I’ve already checked both links — it clearly says my phone is compatible. VoLTE is enabled, and I’ve restarted the phone as well. Still no service. Please help me resolve this issue.
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Arsh Panesar
(@panesartrades) reported
@Fidomobile I just realized my device is 5g compatible and I did speak to customer service agent few weeks ago who advised me to do nothing because my phone is 5g compatible but yet I still cannot make or receive calls?, My phone is oneplus 12R and it definitely supports all the bands.
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile are you a real human or a Bot with no real intelligence to understand customer requests? the whole complaint itself was about the struggle to reach the customer support.
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Prateek Garg
(@Prateek_Garg95) reported
@Fidomobile Hi team, I have already changed my phone to 4g, but still you have discontinued my line. I'm trying to call customer service since morning but there is no response
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sepideh
(@sepideh_208) reported
@Fidomobile @Rogers fix my phone RIGHT NOW I can't go to a store and the call center operators are not doing their job, this is not acceptable
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Mr. X
(@mrxisonx) reported
@Fidomobile Under my dads name and he was sick in hospital. Only communication was his email. You are disingenuous as you should have turned service off instead of trapping people into this transition fee basically you schemey slimey Big Company behavior.
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JIGNESH BELA
(@JIGNESHBELA) reported
@Fidomobile Your representative told me I have a brand new 5G phone and shouldn't worry about these messages. Now you have suspended my line. I want you to help me and reinstate my line.