Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Prince Rupert, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Hungry Mind | NT-新思维
(@sprintdreamer) reported
@Fidomobile When will Fido restore your data service? it has been unavailable for many days
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VenLove
(@VenLove_) reported
@RogersHelps @Fidomobile FYI although you said you are proactively crediting customers for the outage at a value of 3 days, my recent bill is not reflecting this. Am I surprised? No. Do I have to call in and waste over an hour on hold now? Yes. Another Fail? It never ends.
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jaskanwar
(@Jaskanwar_Kaur) reported
@FidoSolutions @Fidomobile increasing existing plan rates and not improving the service and then not even paying back for the service you guys didnt provided but charged already. Completely frustrated with Fido
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Naomi
(@microfauna) reported
@Fidomobile hi there your call back feature doesn’t work no matter how many times I try the call back feature it goes straight to voicemail. Is there a way I can call directly customer service I don’t mind being on hold for a bit
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AP 🤘
(@Aslampatel) reported
from
Surrey, British Columbia
One of the worst service provider in canada @Fidomobile @FidoSolutions
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Sandeep Singh
(@realsandeep96) reported
How many more days you guys need now in order to give me a solution? In DMs you guys were like our concern team will contact you in few days.Also, just to remind you it’s been week now. Fido is now giving me mental stress. @FidoSolutions @Fidomobile
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katie watt
(@katiewatt1992) reported
@Fidomobile @FidoSolutions When will we get our credits for that day of no service
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MineNewbNoCreeper
(@mcNewbNoCreeper) reported
@Fidomobile I do not want your automated system to hang up on me and direct me to ask Jack. I want a representative. Why is that so hard
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Joyee L.
(@ThatJoyee) reported
@FidoSolutions @Fidomobile i wanna know why customer service with a real person over the phone doesn't exist any more. I got a link via text to talk to virtual rep and your virtual chat doesnt work either. There's no way to get help from you guys #horriblecustomerservice
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arcanadian_23
(@rohancnaidu) reported
Now For no fault of mine I have lost my customized offer. So @Fidomobile this is unprofessional and very poor processes for customer service. Considering the fiasco that happened with @RogersMobileCa I was hoping you guys will learn something about customer service.