Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 02/09/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (3%)

    Total Blackout (3%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • BotTheDip BotTheDip (@BotTheDip) reported

    @FidoSolutions On May 12th, FIDO asks me to provide them with my CC info so that they can do another credit check on my new CC and still proceeds to charge my previous card on the file from 2 years ago for the down payment of the phone. What a joke. @Fidomobile #FIDO

  • sarchat90 Sarthak (@sarchat90) reported

    Dear @Fidomobile I’m currently located in Belgium and using the Fido Roam service. My data service isn’t working ! Your agents are unable to troubleshoot this issue. Please look into the matter.

  • javahar Jawahar Rajan (@javahar) reported

    @FidoSolutions @Fidomobile is there a network outage in the N2T 2S3 postal code area ? Internet is down ?

  • Scripted4 Kasia (@Scripted4) reported

    @Fidomobile @jdutchermusic @haviahmighty I think I deserve some kind of compensation for being part of a failed network like what you guys are having.There’s always a problem, you’re ruining my life

  • mlgenttner Michelle Genttner (@mlgenttner) reported

    Gets account # from Collections. TURNS OUT: @Fidomobile created a new, SEPARATE acct for this ‘free tablet’ - signed the kid up for a 2-yr contract w/o confirmation. Kid never received a bill. Never received a contract. Was told the tablet was free. Asked if needed to return...

  • mlgenttner Michelle Genttner (@mlgenttner) reported

    She was almost in TEARS. The CSR made her feel so bad, for something she didn’t EVEN DO. What a joke. The telecommunications oligarchy in this country is absolutely VILE. @Fidomobile should be ashamed, and should definitely fix this, immediately.

  • AmiSouvikDe Souvik (@AmiSouvikDe) reported

    @FidoSolutions @FidoSolutions I called you guys and put my services on hold, but they got expired. I should deserve an email notification before they resume my service. @Fidomobile

  • BWI0109 ABHIJEET KUMAR (@BWI0109) reported

    @Fidomobile Stop fooling customers. Customer service agent asked me that set up service fee will be waived in next bill. But when I called back after next bill then got to know nothing is there in note and nothing can be done. Interaction# I1642519645.

  • cinq Martin Charette (@cinq) reported

    I never understand the sales rules that some companies have. I have been a @Fidomobile customer forever and I just want another line with the same deal. DENIED. They don't want more money from me.

  • BotTheDip BotTheDip (@BotTheDip) reported

    @EvangDJones @Fidomobile Fido is so bad I already regret signing up with them and its been 2 weeks. #fido