Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 01/07/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

The most recent Fido outage reports came from the following cities: Prince Rupert.

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City Problem Type Report Time
CanadaPrince Rupert Phone
CanadaPrince Rupert Phone
CanadaPrince Rupert Phone
CanadaPrince Rupert TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • yad_ayam Yad e Ayyam (@yad_ayam) reported

    @Fidomobile 3- So after few busy days tonight around 23:45 I connect to live chat with Fido support about it and explain that I got an internet in new address but I'm not sure it is mine or not. After a minute I lost my connection!!!!

  • FreddyKreugs Freddy Kreuger (@FreddyKreugs) reported

    @SheldonLee007 @Fidomobile @FidoSolutions Are u having issues bro? Same here. Internet connection showing full bars but apps are not loading properly

  • ScullyRDI ScullyRDI (@ScullyRDI) reported

    @Fidomobile @FidoSolutions your app is down on android and asking to press on images...

  • Kamranmoeen77 Kamran Moeen (@Kamranmoeen77) reported

    @Fidomobile app is also down?? #Facebook #instagram

  • TheChaunch DJ (@TheChaunch) reported

    Do not use @Fidomobile I pay out the *** for barely any GB and now that I've fallen on hard times due to covid they won't help me at all.

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • AngusByDesign Angus is opinionated. (@AngusByDesign) reported

    Their agents, as well as what I've noticed at @Fidomobile (same company pretending to be different) have a pattern of grabbing cash, customers and making promises that land on ghosting ears and public relations support offers. Yet I'm still out the money and lied to. #cashcow

  • urzheer Urz Heer (@urzheer) reported

    @Fidomobile Why cant I get my billing resolved? It’s been a month of trying to use your useless AskJack, non existent CSR /# / email. I still have no resolution of a cell numbers that I had disconnected but a phone I want to pay for. I need my billing issue resolved. Pls call me!

  • SydMuddy syd muddy 🍉 (@SydMuddy) reported

    @Fidomobile I am trying to call ANY store for help in southern Ontario and none of your stores are answering. Online says they’re all open so I don’t understand what’s up. Help??

  • Doing_wats_rite Doing what's right. (@Doing_wats_rite) reported

    @FidoSolutions @Fidomobile @FidoSolutions Nope. Let’s keep this public so everyone benefits. You offer 25G for $45 for returning customers. Why not to current customers? What did I do wrong, except for expecting you to treat me like you want me to stay? Why make me leave just to come back?