Fido

Fido Outage Report in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Prince Rupert, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Prince Rupert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Prince Rupert, Skeena-Queen Charlotte Regional District, British Columbia 03/24/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • SahajGupta25 Sahaj Gupta (@SahajGupta25) reported

    @FidoSolutions do something i am unable to leave my home without internet connection because i rely on Google maps. Please do something i have to go out for a meeting and i am stuck. @Fidomobile I'll change my connection if this problem doesn't gets fixed

  • HY_happydream H&Y (@HY_happydream) reported

    Go away and select the other mobile providers... do waste your valuable time with terrible company @Fidomobile

  • Nathanielayers Nate ayers (@Nathanielayers) reported

    @Fidomobile I tried to order a $10 sim card and was bombarded with questions. I have activated new lines with less information. get it together fido. your customer service sucks

  • sibaditya Sibaditya Maiti (@sibaditya) reported

    @Fidomobile @FidoSolutions For my account number 917880214 I have been charged for full month where as I disconnected on 22nd Nov. Please help to refund the extra amount charged on my credit card.

  • kelseydariaxo Kelsey Daria (@kelseydariaxo) reported

    @FidoSolutions @Fidomobile Educate your representatives properly, they let a customer sign a contract after she CLEARLY explained why she left her last cellphone provider. Lying and trapping a customer in a contract where no service is provided is terrible customer service.

  • HY_happydream H&Y (@HY_happydream) reported

    Go away from @Fidomobile and select the other mobile providers... do not waste your valuable time with terrible company @Fidomobile

  • Womiye Le Wombat (@Womiye) reported

    Worst mobile service provider goes to #fido @Fidomobile Time to move. Any suggestions please?

  • tyeddeau Tracy (@tyeddeau) reported

    Hey @Fidomobile I haven’t been able to work for two days due to text message verification not working, and your tech support just transferred me to Rogers cell service support??? I’ve been on hold for an hour. What does a customer have to do to get support from Fido??

  • HA040314 HA (@HA040314) reported

    @Fidomobile is there a system outage? I can't seem to send texts right now.

  • merajalam2006 Meraj Alam 🇮🇳🇨🇦 (@merajalam2006) reported from Mississauga, Ontario

    @neelshah85 @Fidomobile Quit @Fidomobile service immediately go to chater freedom vergin mobile