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Fido

Fido Outage Report in Quinte West, Ontario

Why is my Fido service not working?

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Quinte West, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Quinte West, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • KayEl_Naushera
    KayEl_Naushera (@KayEl_Naushera) reported

    @Fidomobile "Unfortunately we cannot connect the number dialled" This is the message I get 50% of the times I try calling. Thats #ROGERS for you Canada's no.1 network. @JorgeFernandes...CTO. Rogers is a failure in BC.

  • Jwoohoo
    Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

  • its_paritosh
    paritosh tripathi (@its_paritosh) reported

    @Fidomobile - I have been charged wrongly for $425 in my account, I called multiple time in last one month and the issue is not resolved yet . You are the worst telecom service provider I had ever seen, stop robbing your customers.

  • zanakam
    ME (@zanakam) reported

    @Fidomobile Having the worst customer service experience. Two of the operators gave me a plan and told me that there will be a charge which will be refund. Later another operator tells me they were wrong and I have to go back to my old plan if I want a refund??!! Unbelievable...

  • sadnehs
    Nathan (@sadnehs) reported

    @Fidomobile My phone wont rlsend or recieve text messages. Resetting network settings only solves the issue for a day. And I can't gind a support phone number to call, I only get directed to a chat bot and my account settings that don't solve the problem

  • HelenHide
    Helen Hide (@HelenHide) reported

    @Fidomobile Not that reliable. It has been down since this morning and no ETA on when the Internet will be back up again .

  • dsyedasad
    syedasad (@dsyedasad) reported

    @Fidomobile Im fido customer and need to send a private message. How can I do that?

  • misterbumface
    𝗠𝗿.𝗕𝘂𝗺𝗳𝗮𝗰𝗲 (@misterbumface) reported

    @Fidomobile Its pretty crap internet, do not get this. You will get ****** around by Rogers.

  • Ishaan10805131
    Ishaan (@Ishaan10805131) reported

    @FidoSolutions @Fidomobile Hi, I had put my account on a temporary freeze from March to June. However, I would like to extend this freeze until July 7th at least as I am still stuck outside Canada. Kindly help me with this. #sos

  • MinionMania18
    Minion (@MinionMania18) reported

    Your chat service is unreliable, agents randomly disappear @Fidomobile. Also, why is there a $45 self-service upgrade fee for tablet upgrades when you cannot upgrade tablets online and are not available in store... (iPad Air)